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Consumer Reactions to CSR: A Brazilian Perspective

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  • Sergio Carvalho
  • Sankar Sen
  • Márcio Oliveira Mota
  • Renata Lima

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  • Sergio Carvalho & Sankar Sen & Márcio Oliveira Mota & Renata Lima, 2010. "Consumer Reactions to CSR: A Brazilian Perspective," Journal of Business Ethics, Springer, vol. 91(2), pages 291-310, February.
    • Handle: RePEc:kap:jbuset:v:91:y:2010:i:2:p:291-310
    DOI: 10.1007/s10551-010-0620-0
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    Cited by:

    1. Andrée Marie López-Fernández, 2020. "Price sensitivity versus ethical consumption: a study of Millennial utilitarian consumer behavior," Journal of Marketing Analytics, Palgrave Macmillan, vol. 8(2), pages 57-68, June.
    2. Fatma, Mobin & Rahman, Zillur, 2016. "The CSR's influence on customer responses in Indian banking sector," Journal of Retailing and Consumer Services, Elsevier, vol. 29(C), pages 49-57.
    3. Haywantee Ramkissoon & Felix Mavondo & Vishnee Sowamber, 2020. "Corporate Social Responsibility at LUX* Resorts and Hotels: Satisfaction and Loyalty Implications for Employee and Customer Social Responsibility," Sustainability, MDPI, vol. 12(22), pages 1-22, November.
    4. Andrée Marie López-Fernández, 0. "Price sensitivity versus ethical consumption: a study of Millennial utilitarian consumer behavior," Journal of Marketing Analytics, Palgrave Macmillan, vol. 0, pages 1-12.
    5. Ana Belen Tulcanaza-Prieto & HoKyun Shin & Younghwan Lee & Chang Won Lee, 2020. "Relationship among CSR Initiatives and Financial and Non-Financial Corporate Performance in the Ecuadorian Banking Environment," Sustainability, MDPI, vol. 12(4), pages 1-16, February.
    6. Barić Andrija, 2017. "Corporate social responsibility and stakeholders: Review of the last decade (2006–2015)," Business Systems Research, Sciendo, vol. 8(1), pages 133-146, March.
    7. Mohamad Ghassan Hajj & Manale Khalil, 2024. "Decoupled Relationship Between CSR Bank Disclosures and SME Financing: A Case Study of Alpha Banks in Lebanon," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 118-130.
    8. Chih-Huang Lin & Yuan-Shuh Lii & May-Ching Ding, 2022. "The CSR Spillover Effect on Consumer Responses to Advertised Reference Price Promotion," Administrative Sciences, MDPI, vol. 12(1), pages 1-13, February.
    9. Khawaja Fawad Latif & Aymen Sajjad, 2018. "Measuring corporate social responsibility: A critical review of survey instruments," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(6), pages 1174-1197, November.
    10. Hafiz Yasir Ali & Muhammad Asrar‐ul‐Haq & Shaheera Amin & Sadaf Noor & Muhammad Haris‐ul‐Mahasbi & Muhammad Kashif Aslam, 2020. "Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2908-2919, November.
    11. Tuyen, Bui Quang & Phuong Anh, Do Vu & Mai, Nguyen Phuong & Long, To Quang, 2023. "Does corporate engagement in social responsibility affect firm innovation? The mediating role of digital transformation," International Review of Economics & Finance, Elsevier, vol. 84(C), pages 292-303.
    12. Sybil Rhodes & Tomás Bronzovich, 2019. "Movimientos Sociales y Derechos del Consumidor en América Latina," CEMA Working Papers: Serie Documentos de Trabajo. 710, Universidad del CEMA.
    13. Dumitrescu, Claudia & Hughner, Renée Shaw & Shultz, Clifford J., 2018. "Examining consumers' responses to corporate social responsibility addressing childhood obesity: The mediating role of attributional judgments," Journal of Business Research, Elsevier, vol. 88(C), pages 132-140.
    14. Millissa F. Y. Cheung & W. M. To, 2021. "The Effect of Consumer Perceptions of the Ethics of Retailers on Purchase Behavior and Word-of-Mouth: The Moderating Role of Ethical Beliefs," Journal of Business Ethics, Springer, vol. 171(4), pages 771-788, July.
    15. Boban Melovic & Nikola Milovic & Tamara Backovic-Vulic & Branislav Dudic & Peter Bajzik, 2019. "Attitudes and Perceptions of Employees toward Corporate Social Responsibility in Western Balkan Countries: Importance and Relevance for Sustainable Development," Sustainability, MDPI, vol. 11(23), pages 1-37, November.
    16. Huei-Ting Tsai & Hsin-Cheng Chang & Ming-Tien Tsai, 2016. "Predicting repurchase intention for online clothing brands in Taiwan: quality disconfirmation, satisfaction, and corporate social responsibility," Electronic Commerce Research, Springer, vol. 16(3), pages 375-399, September.
    17. Piotr Zientara, 2017. "Socioemotional Wealth and Corporate Social Responsibility: A Critical Analysis," Journal of Business Ethics, Springer, vol. 144(1), pages 185-199, August.
    18. Xinming Deng, 2012. "Understanding Consumer’s Responses to Enterprise’s Ethical Behaviors: An Investigation in China," Journal of Business Ethics, Springer, vol. 107(2), pages 159-181, May.
    19. Yeujun Yoon & Kevin Chastagner & Jaewoo Joo, 2020. "Inner-Self vs. Outer-Self and Socially Responsible Product Consumption," Sustainability, MDPI, vol. 12(22), pages 1-22, November.
    20. Minh, Thanh Nguyen & Ngoc, Anh Mai & Tuan, Anh Nguyen & Dao, Tung Nguyen, 2022. "Corporate social responsibility, market rivalry and firm leverage: new evidence from a fixed-effect quantile regression approach," Finance Research Letters, Elsevier, vol. 47(PB).
    21. Joana S. P. Story & Filipa Castanheira, 2019. "Corporate social responsibility and employee performance: Mediation role of job satisfaction and affective commitment," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1361-1370, November.

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