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Ethical Duties of Organizational Citizens: Obligations Owed by Highly Committed Employees

Listed author(s):
  • Cam Caldwell


  • Larry Floyd


  • Ryan Atkins


  • Russell Holzgrefe


Registered author(s):

    Individuals who demonstrate organizational citizenship behavior (OCB) contribute to their organization’s ability to create wealth, but they also owe their organizations a complex set of ethical duties. Although, the academic literature has begun to address the ethical duties owed by organizational leaders to organizational citizens, very little has been written about the duties owed by those who practice OCB to their organizations. In this article, we identify an array of ethical duties owed by those who engage in extra-role behavior and describe those duties in context with personality theory. We suggest that employees who understand the complex nature of OCB and the associated duties they owe to others are more likely to reach their potential and make greater contributions within their organizations. Copyright Springer Science+Business Media B.V. 2012

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    Article provided by Springer in its journal Journal of Business Ethics.

    Volume (Year): 110 (2012)
    Issue (Month): 3 (October)
    Pages: 285-299

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    Handle: RePEc:kap:jbuset:v:110:y:2012:i:3:p:285-299
    DOI: 10.1007/s10551-011-1154-9
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    References listed on IDEAS
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    1. Cam Caldwell & Mark Hansen, 2010. "Trustworthiness, Governance, and Wealth Creation," Journal of Business Ethics, Springer, vol. 97(2), pages 173-188, December.
    2. Cam Caldwell & Linda Hayes & Do Long, 2010. "Leadership, Trustworthiness, and Ethical Stewardship," Journal of Business Ethics, Springer, vol. 96(4), pages 497-512, November.
    3. Jackie Coyle-Shapiro, 2000. "Consequences Of The Psychological Contract For The Employment Relationship: A Large Scale Survey," Journal of Management Studies, Wiley Blackwell, vol. 37(7), pages 903-930, November.
    4. Cam Caldwell & Rolf Dixon & Ryan Atkins & Stefan Dowdell, 2011. "Repentance and Continuous Improvement: Ethical Implications for the Modern Leader," Journal of Business Ethics, Springer, vol. 102(3), pages 473-487, September.
    5. Jeffrey Pfeffer, 2007. "Human Resources from an Organizational Behavior Perspective: Some Paradoxes Explained," Journal of Economic Perspectives, American Economic Association, vol. 21(4), pages 115-134, Fall.
    6. Simon Lloyd D. Restubog & Matthew J. Hornsey & Prashant Bordia & Sarah R. Esposo, 2008. "Effects of Psychological Contract Breach on Organizational Citizenship Behaviour: Insights from the Group Value Model," Journal of Management Studies, Wiley Blackwell, vol. 45(8), pages 1377-1400, December.
    7. W. Edwards Deming, 2000. "Out of the Crisis," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262541157, July.
    8. Josh Gullett & Loc Do & Maria Canuto-Carranco & Mark Brister & Shundricka Turner & Cam Caldwell, 2009. "The Buyer–Supplier Relationship: An Integrative Model of Ethics and Trust," Journal of Business Ethics, Springer, vol. 90(3), pages 329-341, December.
    9. Chieh-Peng Lin & Nyan-Myau Lyau & Yuan-Hui Tsai & Wen-Yung Chen & Chou-Kang Chiu, 2010. "Modeling Corporate Citizenship and Its Relationship with Organizational Citizenship Behaviors," Journal of Business Ethics, Springer, vol. 95(3), pages 357-372, September.
    10. Solomon, Robert C., 1992. "Corporate Roles, Personal Virtues: An Aristotelean Approach to Business Ethics," Business Ethics Quarterly, Cambridge University Press, vol. 2(03), pages 317-339, July.
    11. Cam Caldwell, 2011. "Duties Owed to Organizational Citizens – Ethical Insights for Today’s Leader," Journal of Business Ethics, Springer, vol. 102(3), pages 343-356, September.
    12. Isabelle Huault & V. Perret & S. Charreire-Petit, 2007. "Management," Post-Print halshs-00337676, HAL.
    13. Hart, David W. & Thompson, Jeffery A., 2007. "Untangling Employee Loyalty: A Psychological Contract Perspective," Business Ethics Quarterly, Cambridge University Press, vol. 17(02), pages 297-323, April.
    14. Alicia Leung, 2008. "Matching Ethical Work Climate to In-role and Extra-role Behaviors in a Collectivist Work Setting," Journal of Business Ethics, Springer, vol. 79(1), pages 43-55, April.
    15. Tomás González & Manuel Guillén, 2008. "Organizational Commitment: A Proposal for a Wider Ethical Conceptualization of ‘Normative Commitment’," Journal of Business Ethics, Springer, vol. 78(3), pages 401-414, March.
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