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Human Resources from an Organizational Behavior Perspective: Some Paradoxes Explained

  • Jeffrey Pfeffer
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    Workplaces in America and elsewhere show pervasive job dissatisfaction, distrust, and disengagement, with the evidence suggesting that these problems are getting worse and have a number of negative consequences for employers as well as employees. What follows is a necessarily selective exploration of human resource management in organizations, covering why it is often done so badly, what theory suggests about how to do it better, and why so little of what is known is actually implemented.

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    File URL: http://www.aeaweb.org/articles.php?doi=10.1257/jep.21.4.115
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    Article provided by American Economic Association in its journal Journal of Economic Perspectives.

    Volume (Year): 21 (2007)
    Issue (Month): 4 (Fall)
    Pages: 115-134

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    Handle: RePEc:aea:jecper:v:21:y:2007:i:4:p:115-134
    Note: DOI: 10.1257/jep.21.4.115
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    1. Jeffrey Pfeffer & Alison Davis-Blake, 1992. "Salary Dispersion, Location in the Salary Distribution, and Turnover among College Administrators," ILR Review, Cornell University, ILR School, vol. 45(4), pages 753-763, July.
    2. Ernst Fehr & Simon G�chter, 2000. "Fairness and Retaliation: The Economics of Reciprocity," Journal of Economic Perspectives, American Economic Association, vol. 14(3), pages 159-181, Summer.
    3. Paul Osterman, 1994. "How common is workplace transformation and who adopts it?," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 47(2), pages 173-188, January.
    4. Kahneman, Daniel & Tversky, Amos, 1979. "Prospect Theory: An Analysis of Decision under Risk," Econometrica, Econometric Society, vol. 47(2), pages 263-91, March.
    5. William N. Cooke, 1992. "Product quality improvement through employee participation: The effects of unionization and joint union-management administration," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 46(1), pages 119-134, October.
    6. Paul Osterman, 1994. "How Common is Workplace Transformation and Who Adopts it?," ILR Review, Cornell University, ILR School, vol. 47(2), pages 173-188, January.
    7. Paul Osterman (ed.), 1984. "Internal Labor Markets," MIT Press Books, The MIT Press, edition 1, volume 1, number 026265105x, June.
    8. Edward P. Lazear, 1996. "Performance Pay and Productivity," NBER Working Papers 5672, National Bureau of Economic Research, Inc.
    9. John MacDuffie, 1995. "Human resource bundles and manufacturing performance: Organizational logic and flexible production systems in the world auto industry," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 48(2), pages 197-221, January.
    10. Akerlof, George A, 1982. "Labor Contracts as Partial Gift Exchange," The Quarterly Journal of Economics, MIT Press, vol. 97(4), pages 543-69, November.
    11. Jeffrey Pfeffer & Alison Davis-Blake, 1992. "Salary dispersion, location in the salary distribution, and turnover among college administrators," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 45(4), pages 753-763, July.
    12. William N. Cooke, 1992. "Product Quality Improvement through Employee Participation: The Effects of Unionization and Joint Union-Management Administration," ILR Review, Cornell University, ILR School, vol. 46(1), pages 119-134, October.
    13. John Paul Macduffie, 1995. "Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry," ILR Review, Cornell University, ILR School, vol. 48(2), pages 197-221, January.
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