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Boundary conditions of the emotional exhaustion-unsafe behavior link: The dark side of group norms and personal control

Author

Listed:
  • Dong Ju

    (Communication University of China)

  • Xin Qin

    (Sun Yat-sen University)

  • Minya Xu

    (Peking University)

  • Marco S. DiRenzo

    (Naval Postgraduate School)

Abstract

This study focuses on the conditions under which emotional exhaustion leads to employee unsafe behavior. In a sample of 592 construction workers nested in 33 groups, we found that both emotional exhaustion and unsafe behavior norms were positively related to unsafe behavior by employees. Unsafe behavior norms moderated the relationship between emotional exhaustion and unsafe behavior, such that high group unsafe behavior norms strengthened the emotional exhaustion-employee unsafe behavior link. Furthermore, results indicated a three-way interaction effect in which employees with high emotional exhaustion conducted the highest levels of unsafe behavior when both group unsafe behavior norms and personal control over work were high. This paper provides important implications on understanding the influence of group norms on employee unsafe behavior, as well as its magnifying effect with personal control on the emotional exhaustion-unsafe behavior link.

Suggested Citation

  • Dong Ju & Xin Qin & Minya Xu & Marco S. DiRenzo, 2016. "Boundary conditions of the emotional exhaustion-unsafe behavior link: The dark side of group norms and personal control," Asia Pacific Journal of Management, Springer, vol. 33(1), pages 113-140, March.
    • Handle: RePEc:kap:asiapa:v:33:y:2016:i:1:d:10.1007_s10490-015-9455-7
    DOI: 10.1007/s10490-015-9455-7
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    Cited by:

    1. Jixia Yang & Kuo Hui Frank Yu & Chi-Jui Huang, 2019. "Service employees’ concurrent adaptive and unethical behaviors in complex or non-routine tasks: The effects of customer control and self-monitoring personality," Asia Pacific Journal of Management, Springer, vol. 36(1), pages 245-273, March.
    2. Guo, Shengyu & Zhang, Pan & Ding, Lieyun, 2019. "Time-statistical laws of workers’ unsafe behavior in the construction industry: A case study," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 515(C), pages 419-429.
    3. Long W. Lam & Aichia Chuang & Chi-Sum Wong & Julie N. Y. Zhu, 2019. "A typology of three-way interaction models: Applications and suggestions for Asian management research," Asia Pacific Journal of Management, Springer, vol. 36(1), pages 1-16, March.
    4. Qingfeng Meng & Wenyao Liu & Zhen Li & Xin Hu, 2021. "Influencing Factors, Mechanism and Prevention of Construction Workers’ Unsafe Behaviors: A Systematic Literature Review," IJERPH, MDPI, vol. 18(5), pages 1-22, March.

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