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Towards a framework for Mobility-as-a-Service policies

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  • Smith, Göran
  • Hensher, David A.

Abstract

Public authorities are increasingly pursuing activities to pave the way for Mobility-as-a-Service (MaaS). The range of activities includes regulation reforms, technology developments and investments in trials. Despite progress, concrete MaaS developments are still limited. Thus, it remains uncertain how effective the current MaaS policies will be in terms of facilitating the development and diffusion of MaaS that generate public value. Drawing on collaborative innovation and sustainability transitions literatures, this paper aims to provide a basis for analyzing MaaS policies by introducing a framework that identifies aspects such policies should address. An empirical analysis of Transport for New South Wales's MaaS policy program is utilized to illustrate how the framework can be applied. The contribution to the transport literature is twofold. First, the paper refines the conceptual understanding of what MaaS is, and why it differs from the present state of affairs. Second, it advances the knowledge of how the public sector can facilitate its development and diffusion.

Suggested Citation

  • Smith, Göran & Hensher, David A., 2020. "Towards a framework for Mobility-as-a-Service policies," Transport Policy, Elsevier, vol. 89(C), pages 54-65.
    • Handle: RePEc:eee:trapol:v:89:y:2020:i:c:p:54-65
    DOI: 10.1016/j.tranpol.2020.02.004
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    2. Medina-Molina, Cayetano & Pérez-Macías, Noemí & Fernández-Fernádez, José Luis, 2023. "The use of micromobility in different contexts. An explanation through the multilevel perspective and QCA," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    3. Liu, Jianing & Wen, Xiao & Jian, Sisi, 2024. "Toward better equity: Analyzing travel patterns through a neural network approach in mobility-as-a-service," Transport Policy, Elsevier, vol. 153(C), pages 110-126.
    4. Smith, Göran & Sørensen, Claus Hedegaard, 2023. "Public-private MaaS: Unchallenged assumptions and issues of conflict in Sweden," Research in Transportation Economics, Elsevier, vol. 99(C).
    5. Hensher, David A. & Mulley, Corinne & Nelson, John D., 2023. "What is an ideal (Utopian) mobility as a service (MaaS) framework? A communication note," Transportation Research Part A: Policy and Practice, Elsevier, vol. 172(C).
    6. Nikitas, Alexandros & Cotet, Corneliu & Vitel, Alexandra-Elena & Nikitas, Nikolaos & Prato, Carlo, 2024. "Transport stakeholders’ perceptions of Mobility-as-a-Service: A Q-study of cultural shift proponents, policy advocates and technology supporters," Transportation Research Part A: Policy and Practice, Elsevier, vol. 181(C).
    7. Ding, Xiaoshu & Qi, Qi & Jian, Sisi & Yang, Hai, 2023. "Mechanism design for Mobility-as-a-Service platform considering travelers’ strategic behavior and multidimensional requirements," Transportation Research Part B: Methodological, Elsevier, vol. 173(C), pages 1-30.
    8. Ho, Chinh Q. & Hensher, David A. & Reck, Daniel J. & Lorimer, Sam & Lu, Ivy, 2021. "MaaS bundle design and implementation: Lessons from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 339-376.
    9. Hensher, David A. & Nelson, John D. & Mulley, Corinne, 2022. "Electric car sharing as a service (ECSaaS) – Acknowledging the role of the car in the public mobility ecosystem and what it might mean for MaaS as eMaaS?," Transport Policy, Elsevier, vol. 116(C), pages 212-216.
    10. Markov, Iliya & Guglielmetti, Rafael & Laumanns, Marco & Fernández-Antolín, Anna & de Souza, Ravin, 2021. "Simulation-based design and analysis of on-demand mobility services," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 170-205.
    11. Enoch, Marcus & Potter, Stephen, 2023. "MaaS (Mobility as a Service) market futures explored," Transport Policy, Elsevier, vol. 134(C), pages 31-40.
    12. Aguilera-García, Álvaro & Gomez, Juan & Antoniou, Constantinos & Vassallo, José Manuel, 2022. "Behavioral factors impacting adoption and frequency of use of carsharing: A tale of two European cities," Transport Policy, Elsevier, vol. 123(C), pages 55-72.
    13. Smith, Göran & Theseira, Walter, 2020. "Workshop 5 report: How much regulation should disruptive transport technologies be subject to?," Research in Transportation Economics, Elsevier, vol. 83(C).
    14. Hensher, David A. & Ho, Chinh Q. & Reck, Daniel J., 2021. "Mobility as a service and private car use: Evidence from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 145(C), pages 17-33.

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    More about this item

    Keywords

    Mobility-as-a-Service; MaaS; Policy; Governance; Sustainability transitions; Collaborative innovation;
    All these keywords.

    JEL classification:

    • H1 - Public Economics - - Structure and Scope of Government
    • H4 - Public Economics - - Publicly Provided Goods
    • L24 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Contracting Out; Joint Ventures
    • L33 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Comparison of Public and Private Enterprise and Nonprofit Institutions; Privatization; Contracting Out
    • L91 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Transportation: General
    • L98 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Government Policy

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