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How hospitals’ goal setting, feedback, and process standardization capacity impact provider payment reforms

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  • Hsiang-Te Tsuei, Sian
  • Chi-Man Yip, Winnie

Abstract

Provider payment reforms (PPRs) can improve providers' efficiency, but they often generate mixed results. Since organizations mediate PPR effectiveness, examining hospitals' management capacity's association with PPR effectiveness can be useful. In the context of clear strategies, hospitals' management characteristics related to goal attainment would be key to PPR adaptation. This study examines hospitals' capacity to set goals at appropriate difficulty or specificity, provide feedback, or standardize processes.

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  • Hsiang-Te Tsuei, Sian & Chi-Man Yip, Winnie, 2025. "How hospitals’ goal setting, feedback, and process standardization capacity impact provider payment reforms," Social Science & Medicine, Elsevier, vol. 370(C).
    • Handle: RePEc:eee:socmed:v:370:y:2025:i:c:s0277953625001601
    DOI: 10.1016/j.socscimed.2025.117831
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