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Innovation and communication media in virtual teams – An experimental study

Author

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  • Grözinger, Nicola
  • Irlenbusch, Bernd
  • Laske, Katharina
  • Schröder, Marina

Abstract

In a novel real-effort setting, we experimentally study the effects of different communication media on creative performance in a collaborative task that is highly visual. While group communicating via chat seem to perform less well, groups that communicate via video conferences do not perform less well as compared to those that communicate face-to-face. Thus, we provide evidence that barriers to creativity in virtual teams can be mitigated by real-time video conference communication – at least when tasks are visual.

Suggested Citation

  • Grözinger, Nicola & Irlenbusch, Bernd & Laske, Katharina & Schröder, Marina, 2020. "Innovation and communication media in virtual teams – An experimental study," Journal of Economic Behavior & Organization, Elsevier, vol. 180(C), pages 201-218.
  • Handle: RePEc:eee:jeborg:v:180:y:2020:i:c:p:201-218
    DOI: 10.1016/j.jebo.2020.09.009
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    More about this item

    Keywords

    Creativity; Communication; Laboratory experiment; Real-effort; Complex problem solving; Innovation;
    All these keywords.

    JEL classification:

    • C91 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Individual Behavior
    • J30 - Labor and Demographic Economics - - Wages, Compensation, and Labor Costs - - - General
    • M52 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects
    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General

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