IDEAS home Printed from https://ideas.repec.org/a/igg/rmj000/v19y2006i2p1-17.html
   My bibliography  Save this article

The Impact of Communication Medium on Virtual Team Group Process

Author

Listed:
  • Hayward P. Andres

    (North Carolina A&T State University, USA)

Abstract

Organizations must provide appropriate work group structures and communication technologies in order for work groups to function effectively and efficiently. This study investigated the hypotheses that team structure (e.g., fully collocated teams vs. virtual teams) and communication mode (i.e., face-to-face vs. videoconferencing) will impact virtual team group processes (e.g., team orientation, workload sharing, proclivity to seek and exchange information) that evolve. Furthermore, these group processes will dictate team member information exchange patterns (e.g., across all team members vs. only within collocated subgroups), which subsequently impact team productivity (i.e., accuracy and timeliness) and group process satisfaction. Four-person teams worked in either face-to-face (i.e., fully collocated group) or videoconferencing (i.e., dispersed subgroups) settings to develop detailed design documentation for specified enhancements to a hypothetical university information system. Results indicated that the dispersed subgroups exhibited more within subgroup collective behaviors and engaged greater within subgroup information exchange as compared to fully collocated teams, where more teamwide collective behaviors and information exchange were observed. Furthermore, greater team collective behaviors gave rise to greater information exchange and activation among team members. Finally, information exchange and activation were associated positively with productivity and process satisfaction.

Suggested Citation

  • Hayward P. Andres, 2006. "The Impact of Communication Medium on Virtual Team Group Process," Information Resources Management Journal (IRMJ), IGI Global, vol. 19(2), pages 1-17, April.
  • Handle: RePEc:igg:rmj000:v:19:y:2006:i:2:p:1-17
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/irmj.2006040101
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Thomas A. O’Neill & Samantha E. Hancock & Katarina Zivkov & Nicole L. Larson & Stephanie J. Law, 2016. "Team Decision Making in Virtual and Face-to-Face Environments," Group Decision and Negotiation, Springer, vol. 25(5), pages 995-1020, September.
    2. Grözinger, Nicola & Irlenbusch, Bernd & Laske, Katharina & Schröder, Marina, 2020. "Innovation and communication media in virtual teams – An experimental study," Journal of Economic Behavior & Organization, Elsevier, vol. 180(C), pages 201-218.
    3. Bryant, Stephanie M. & Albring, Susan M. & Murthy, Uday, 2009. "The effects of reward structure, media richness and gender on virtual teams," International Journal of Accounting Information Systems, Elsevier, vol. 10(4), pages 190-213.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:rmj000:v:19:y:2006:i:2:p:1-17. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.