IDEAS home Printed from https://ideas.repec.org/a/eco/journ3/2016-03-29.html
   My bibliography  Save this article

Save Talent of Banking Sector of Pakistan: Mediating Job Satisfaction between Job Stress and Employee Turnover Intention

Author

Listed:
  • Munwar Hussain Pahi

    (School of Business Management, University Utara Malaysia, Malaysia,)

  • Kamal Ab. Hamid

    (University Utara Malaysia, Malaysia,)

  • Nadeem Khalid

    (University Utara Malaysia, Malaysia,)

Abstract

Job stress is a noteworthy issue in the banking sector of Pakistan and it is issue for both employer and employees. Main purpose of the study mediating job satisfaction between job stress and employee turnover intention. Convenience sampling used for data collection from banking employees and received the 254 questionnaires for data analysis and using the SmartPLS 0.2. Findings of the study job stress and turnover intention has positive relationship further job satisfaction mediating between the job stress and turnover intention. Implication and limitation discussed.

Suggested Citation

  • Munwar Hussain Pahi & Kamal Ab. Hamid & Nadeem Khalid, 2016. "Save Talent of Banking Sector of Pakistan: Mediating Job Satisfaction between Job Stress and Employee Turnover Intention," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 617-624.
  • Handle: RePEc:eco:journ3:2016-03-29
    as

    Download full text from publisher

    File URL: http://www.econjournals.com/index.php/irmm/article/download/2321/pdf
    Download Restriction: no

    File URL: http://www.econjournals.com/index.php/irmm/article/view/2321/pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. u, Gowri shankar & k, Keerthi, 2010. "The impact of stress on low level employees of star hotels with special reference to chennai," MPRA Paper 39172, University Library of Munich, Germany, revised 30 Jul 2010.
    2. Muhammad Rizwan & Arooba Waseem & Syeda Anam Bukhari, 2014. "Antecedents of Job Stress and its impact on Job Performance and Job Satisfaction," International Journal of Learning and Development, Macrothink Institute, vol. 4(2), pages 187-203, June.
    3. Schwepker, Charles Jr., 2001. "Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce," Journal of Business Research, Elsevier, vol. 54(1), pages 39-52, October.
    4. MacIntosh, Eric W. & Doherty, Alison, 2010. "The influence of organizational culture on job satisfaction and intention to leave," Sport Management Review, Elsevier, vol. 13(2), pages 106-117, May.
    5. An-tien Hsieh & Chang-hua Yen, 2005. "The effect of customer participation on service providers' job stress," The Service Industries Journal, Taylor & Francis Journals, vol. 25(7), pages 891-905, October.
    6. Cui Liu & Lingjuan Zhang & Wenqin Ye & Jianying Zhu & Jie Cao & Xiaoying Lu & Fengping Li, 2012. "Job satisfaction and intention to leave: a questionnaire survey of hospital nurses in Shanghai of China," Journal of Clinical Nursing, John Wiley & Sons, vol. 21(1‐2), pages 255-263, January.
    7. Ahmad Sheraz & Muhammad Wajid & Muhammad Sajid & Wajahat Hussain Qureshi & Muhammad Rizwan, 2014. "Antecedents of Job Stress and its impact on employee¡¯s Job Satisfaction and Turnover Intentions," International Journal of Learning and Development, Macrothink Institute, vol. 4(2), pages 204-226, June.
    8. Eric W. MacIntosh & Alison Doherty, 2010. "The influence of organizational culture on job satisfaction and intention to leave," Sport Management Review, Taylor & Francis Journals, vol. 13(2), pages 106-117, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lindblom, Arto & Lindblom, Taru & Wechtler, Heidi, 2020. "Retail entrepreneurs’ exit intentions: Influence and mediations of personality and job-related factors," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    2. Munwar Hussain Pahi & Kamal Ab. Hamid & Nighat Moin, 2017. "Review Paper on the Commitment to Service Quality and Relationship with other Constructs," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(11), pages 765-775, November.
    3. Long Kim & Pimlapas Pongsakornrungsilp & Siwarit Pongsakornrungsilp & Ngachonpam Horam & Vikas Kumar, 2023. "Key Determinants of Job Satisfaction among University Lecturers," Social Sciences, MDPI, vol. 12(3), pages 1-16, March.
    4. Atif Aziz & Faizuniah Pangil, 2017. "Moderating Effect of and Emotional Intelligence on the Relationship between Skills and Employability," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(3), pages 1-22, March.
    5. Ifzal Ahmad & Khalida Begum, 2023. "Impact of abusive supervision on intention to leave: a moderated mediation model of organizational-based self esteem and emotional exhaustion," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 669-688, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Martínez-Caro, Eva & Cegarra-Navarro, Juan Gabriel & Alfonso-Ruiz, Francisco Javier, 2020. "Digital technologies and firm performance: The role of digital organisational culture," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    2. Rita Aryani & Widodo Widodo, 2020. "The Determinant of Organizational Culture and Its Impact on Organization: A Conceptual Framework," International Journal of Higher Education, Sciedu Press, vol. 9(3), pages 1-64, June.
    3. Hamid Reza Saberi & Amir Hossein Khoshakhlagh & Fereydoon Laal & Marziyeh Mirzahosseininejad & Mitra Hannani & Umesh Bamel, 2023. "Investigating the Reasons for Turnover Intention of Workers in the Spinning and Weaving Industries in Iran," Corporate Reputation Review, Palgrave Macmillan, vol. 26(4), pages 320-331, November.
    4. Misener, Katie & Doherty, Alison, 2014. "In support of sport: Examining the relationship between community sport organizations and sponsors," Sport Management Review, Elsevier, vol. 17(4), pages 493-506.
    5. Nebojša Janićijević & Gordana Nikčević & Vladimir Vasić, 2018. "The Influence Of Organizational Culture On Job Satisfaction," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 63(219), pages 83-114, October –.
    6. Arif Partono Prasetio & Bachruddin Saleh Luturlean & Chita Agathanisa, 2019. "Examining Employee’s Compensation Satisfaction and Work Stress in A Retail Company and Its Effect to Increase Employee Job Satisfaction," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(2), pages 239-265, December.
    7. Simovic, Olivera & Perovic, Djurdjica & Raicevic, Milica, 2019. "The Relationship Between Organizational Culture and Employees’ Satisfaction Shown on the Example of Tourism Businesses in Montenegro," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2019), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, pages 349-358, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    8. Alexandra Marcos & Cristina García-Ael & Gabriela Topa, 2020. "The Influence of Work Resources, Demands, and Organizational Culture on Job Satisfaction, Organizational Commitment, and Citizenship Behaviors of Spanish Police Officers," IJERPH, MDPI, vol. 17(20), pages 1-21, October.
    9. Yong-Sun Chang & Jian Hui Guo & Joel M. Evans, 2023. "Flexible but stable: the mediated influence of an organization’s culture on performance," Asian Business & Management, Palgrave Macmillan, vol. 22(1), pages 463-492, February.
    10. Erkan Taskiran & Canan Cetin & Ata Ozdemirci & Baki Aksu & Meri Istoriti, 2017. "The Effect of the Harmony between Organizational Culture and Values on Job Satisfaction," International Business Research, Canadian Center of Science and Education, vol. 10(5), pages 133-147, May.
    11. Ammar Ahmed & Ismail bin Lebai Othman, 2017. "The Impact of Strategic Attributes on Organizational Performance in Pakistan Banking Sector: A Review and Suggestions for Future Research," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(8), pages 371-387, August.
    12. Muhammad Mahbubur Rahman & Faruk Bhuiyan & Munshi Samaduzzaman & Parvez Mia & Ishtiaque Mahmood, 2023. "Corporate Sustainability by Combating Bribery: The Role of an Organisation Culture and Its Impact on the Organisation’s Performance," Sustainability, MDPI, vol. 15(8), pages 1-16, April.
    13. Omar S. Itani & Fernando Jaramillo & Larry Chonko, 2019. "Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics," Journal of Business Ethics, Springer, vol. 156(2), pages 417-438, May.
    14. O. C. Ferrell & Victoria L. Crittenden & Linda Ferrell & William F. Crittenden, 2013. "Theoretical development in ethical marketing decision making," AMS Review, Springer;Academy of Marketing Science, vol. 3(2), pages 51-60, June.
    15. Muddassar Sarfraz & Wang Qun & Muhammad Ibrahim Abdullah & Adnan Tariq Alvi, 2018. "Employees’ Perception of Corporate Social Responsibility Impact on Employee Outcomes: Mediating Role of Organizational Justice for Small and Medium Enterprises (SMEs)," Sustainability, MDPI, vol. 10(7), pages 1-19, July.
    16. M. Guerci & Giovanni Radaelli & Elena Siletti & Stefano Cirella & A. Rami Shani, 2015. "The Impact of Human Resource Management Practices and Corporate Sustainability on Organizational Ethical Climates: An Employee Perspective," Journal of Business Ethics, Springer, vol. 126(2), pages 325-342, January.
    17. Yao-Chung Cheng & Fang-Chih Hung & Hung-Ming Hsu, 2021. "The Relationship between Academic Dishonesty, Ethical Attitude and Ethical Climate: The Evidence from Taiwan," Sustainability, MDPI, vol. 13(21), pages 1-16, October.
    18. Adnan ul Haque & Fred Yamoah, 2014. "Gender Employment Longevity: I.T Staff Response to Organizational Support in Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 324-347, December.
    19. Jeong Hye Park & Min Jung Park & Hye Young Hwang, 2019. "Intention to leave among staff nurses in small‐ and medium‐sized hospitals," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(9-10), pages 1856-1867, May.
    20. Hsieh, Hui-Hsien & Wang, Yau-De, 2016. "Linking perceived ethical climate to organizational deviance: The cognitive, affective, and attitudinal mechanisms," Journal of Business Research, Elsevier, vol. 69(9), pages 3600-3608.

    More about this item

    Keywords

    Job Stress; Job Satisfaction; Turnover Intention;
    All these keywords.

    JEL classification:

    • D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eco:journ3:2016-03-29. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ilhan Ozturk (email available below). General contact details of provider: http://www.econjournals.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.