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The impact of stress on low level employees of star hotels with special reference to chennai

Author

Listed:
  • u, Gowri shankar
  • k, Keerthi

Abstract

Stress is normal parts of life that can either help us learn and grow or can cause us significant problems. It is a condition or feeling experienced when a person perceives that “demands exceed the personal and social resources the individual is able to mobilize.” The extra-organizational stress, organizational stress and group stress were perceived to be the stressful. The study helps to identify the level of stress, stress due to changing work place, sources of stress at work and provide suitable suggestions to reduce it. The study considering as descriptive study, the primary data’s are collected from the low level employees of Hotel Savera. The sample size is taken for the study is 113. The data are collected through scheduled that are having 28 questions. 5 point scale is used to find out the factors for stress. The statistical tool chi-square is used for analyzing the data. The major findings are Extra-organizational and group stress mostly affected the stress level the suggestions are made based on the findings. The management can reduce the stress among the employees through conducting various programs like vocational tours, cultural programs, sports, classes for yoga and meditations, meeting, and counseling.

Suggested Citation

  • u, Gowri shankar & k, Keerthi, 2010. "The impact of stress on low level employees of star hotels with special reference to chennai," MPRA Paper 39172, University Library of Munich, Germany, revised 30 Jul 2010.
  • Handle: RePEc:pra:mprapa:39172
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    File URL: https://mpra.ub.uni-muenchen.de/39172/1/MPRA_paper_39172.pdf
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    Citations

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    Cited by:

    1. Munwar Hussain Pahi & Kamal Ab. Hamid & Nadeem Khalid, 2016. "Save Talent of Banking Sector of Pakistan: Mediating Job Satisfaction between Job Stress and Employee Turnover Intention," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 617-624.

    More about this item

    Keywords

    stress; emotional intelligence; employees in hotel;
    All these keywords.

    JEL classification:

    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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