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The influence of organizational culture on job satisfaction and intention to leave


  • MacIntosh, Eric W.
  • Doherty, Alison


This investigation examined the impact of organizational culture on job satisfaction and intention to leave the organization through a survey of fitness staff. Organizational culture is commonly known as the values, beliefs and basic assumptions that help guide and coordinate member behaviour. The Cultural Index for Fitness Organizations (CIFO) was developed to measure organizational culture in the fitness industry specifically. Exploratory factor analysis revealed eight factors that represent cultural dimensions common to this context: staff competency, atmosphere, connectedness, formalization, sales, service-equipment, service-programs, and organizational presence. Path analysis was used to examine the relationship among the organizational culture factors, job satisfaction and intention to leave. Results produced a partially mediated model of organizational culture that explained 14.3% of the variance in job satisfaction and 50.3% of the variance with intention to leave the organization. The findings highlight the multidimensionality of organizational culture and its complexity in the fitness industry.

Suggested Citation

  • MacIntosh, Eric W. & Doherty, Alison, 2010. "The influence of organizational culture on job satisfaction and intention to leave," Sport Management Review, Elsevier, vol. 13(2), pages 106-117, May.
  • Handle: RePEc:eee:spomar:v:13:y:2010:i:2:p:106-117

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    References listed on IDEAS

    1. Smith, Aaron C.T. & Shilbury, David, 2004. "Mapping Cultural Dimensions in Australian Sporting Organisations," Sport Management Review, Elsevier, vol. 7(2), pages 133-165, November.
    2. Emmanuel Ogbonna, 2002. "Organizational Culture: A ten Year, Two-phase Study of Change in the UK Food Retailing Sector," Journal of Management Studies, Wiley Blackwell, vol. 39(5), pages 673-706, July.
    3. MacIntosh, Eric & Doherty, Alison, 2007. "Extending the Scope of Organisational Culture: The External Perception of an Internal Phenomenon," Sport Management Review, Elsevier, vol. 10(1), pages 45-64, May.
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    Cited by:

    1. Misener, Katie & Doherty, Alison, 2014. "In support of sport: Examining the relationship between community sport organizations and sponsors," Sport Management Review, Elsevier, vol. 17(4), pages 493-506.
    2. Munwar Hussain Pahi & Kamal Ab. Hamid & Nadeem Khalid, 2016. "Save Talent of Banking Sector of Pakistan: Mediating Job Satisfaction between Job Stress and Employee Turnover Intention," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 617-624.


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