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The effects of question, respondent and interviewer characteristics on two types of item nonresponse

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  • Henning Silber
  • Joss Roßmann
  • Tobias Gummer
  • Stefan Zins
  • Kai Willem Weyandt

Abstract

In this article, we examine two types of item nonresponse in a face‐to‐face population survey: ‘don’t know’ (DK) and ‘item refusal’ (REF). Based on the cognitive model of survey response, the theory of survey satisficing and previous research, we derive explanatory variables on three levels: question, respondent and interviewer characteristics. The results of our cross‐classified model show that while the two levels question and respondents’ characteristics affected both types of item nonresponse, interviewer characteristics affected only DK answers. Our results also confirm that DK and REF are substantially different item nonresponse types resulting from distinguishable disruptions of the cognitive response process. Since most results are in line with prior theoretical predictions, they suggest that survey practitioners are well‐advised by continuing to follow the large body of practical guidance derived from the theories tested here.

Suggested Citation

  • Henning Silber & Joss Roßmann & Tobias Gummer & Stefan Zins & Kai Willem Weyandt, 2021. "The effects of question, respondent and interviewer characteristics on two types of item nonresponse," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 184(3), pages 1052-1069, July.
  • Handle: RePEc:bla:jorssa:v:184:y:2021:i:3:p:1052-1069
    DOI: 10.1111/rssa.12703
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    References listed on IDEAS

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    1. Frank Bais & Barry Schouten & Peter Lugtig & Vera Toepoel & Judit Arends-Tòth & Salima Douhou & Natalia Kieruj & Mattijn Morren & Corrie Vis, 2019. "Can Survey Item Characteristics Relevant to Measurement Error Be Coded Reliably? A Case Study on 11 Dutch General Population Surveys," Sociological Methods & Research, , vol. 48(2), pages 263-295, May.
    2. Train,Kenneth E., 2009. "Discrete Choice Methods with Simulation," Cambridge Books, Cambridge University Press, number 9780521747387, October.
    3. Dickinson, John R. & Kirzner, Eric, 1985. "Questionnaire item omission as a function of within-group question position," Journal of Business Research, Elsevier, vol. 13(1), pages 71-75, February.
    4. Jan Pickery & Geert Loosveldt, 1998. "The Impact of Respondent and Interviewer Characteristics on the Number of “No Opinion” Answers," Quality & Quantity: International Journal of Methodology, Springer, vol. 32(1), pages 31-45, February.
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