Content
2005, Volume 7, Issue 1
- 16-33 A comparative performance evaluation of Taiwan's high-tech industries
by Chung-Jen Chen & Quey-Jen Yeh - 34-59 Learn more, better and faster: computer-based simulation gaming of production and operations
by Timo Lainema & Olli-Pekka Hilmola - 60-70 Application of data envelopment analysis in the performance evaluation of electricity distribution: a review
by Raad Yahya Qassim & Gilberto Corso & Liacir dos Santos Lucena & Zieli Dutra Thome - 71-86 Strategic operations and logistics planning process for an integrated supply chain strategy
by Ian Sadler & Amrik S. Sohal - 87-99 Towards a framework for evaluating the business process performance of e-business investments
by Matthew Hinton & David Barnes - 100-122 Performance measurement experiences in aerospace product development processes
by Badr Haque & Mike James-Moore
2004, Volume 6, Issue 3/4
- 211-232 Exploring linkages between manufacturing competence and business performance
by G.S. Dangayach & S.G. Deshmukh - 233-244 A structured approach to knowledge management in SMEs: towards a successful manufacturing strategy
by Jyoti S.A. Bhat & Vinay Kumar - 245-261 Cost optimisation model in recycled waste reverse logistics system
by Rupesh Kumar Pati & Prem Vrat & Pradeep Kumar - 262-286 Competitive manufacturing strategy: an application of quality management practices to advanced manufacturing technology implementation
by Tritos Laosirihongthong & Himangshu Paul - 287-297 Alignment between product innovation and competitive priorities
by Joaquin Alegre & Ricardo Chiva - 298-320 Multi-attribute decision models for justification of cellular manufacturing systems
by Rambabu Kodali & K.S. Sangwan - 321-339 An emerging framework for global strategy
by John R. Grandzol & Christian J. Grandzol & Shan T. Rippey - 340-354 Measuring performance the productive way
by A.P.S. Rathore & Syed M. Taha Andrabi
2004, Volume 6, Issue 2
- 107-132 Performance measurement in R&D and new product development: setting the scene
by Klas Eric Soderquist & Armelle Godener - 133-152 Attitude, adoption or acceptance? Measuring the market success of telecommunication and multimedia technology
by Tobias Kollmann - 153-170 Drivers of performance in small- and medium-sized firms – an empirical study
by Nicholas O'Regan & Abby Ghobadian - 171-188 A framework for measuring quality improvement in Irish supplier SMEs: a multiple case analysis
by Rodney McAdam & Catherine McEnroe - 189-207 Structural elements of online service product quality
by David P. Cook & Dinesh S. Dave
2004, Volume 6, Issue 1
- 1-21 Longitudinal trends in university financial performance
by Jeff Pursglove & Mike Simpson - 22-42 An evolutionary approach to study joint venture business performance: an empirical study of international joint ventures in Taiwan
by Cher-Min Fong & Cher-Hung Tseng & Chung-Shing Lee & Hsien-Jui Chung - 43-55 E-business planning and accountants: the balance with performance
by Paul A. Phillips - 56-68 Environmental and organisational determinants of strategic decision making
by Ali Ender Altunoglu - 69-87 Critical company assessment and advisory support for introduction of concurrent engineering practices
by Svetan Ratchev & Kulwant S. Pawar - 88-105 Analytical framework for strategic alliances from the perspective of exchange of management resources
by Hiroshi Yasuda & Junichi Iijima
2003, Volume 5, Issue 4
- 285-301 Linking strategy with a network of performance indicators: a Brazilian Research Centre case study
by Marly Monteiro de Carvalho & Fernando Jose Barbin Laurindo - 302-315 ROVER-BMW: from shotgun marriage to quickie divorce
by Tom Donnelly & David Morris & Kamel Mellahi - 316-335 Integration of total quality management and performance measurement in government departments: an empirical study in Hong Kong
by K.F. Pun & C.W. Lau - 336-349 Understanding the process of executive performance measures: the TOP-C model
by Rakesh Vikram - 350-361 Producing organisational knowledge through innovation, performance and evaluation: the case of the public sector
by Dean Bartlett - 362-380 A proactive approach to innovation
by Bernadette Eckermann
2003, Volume 5, Issue 2/3
- 109-113 A keynote: triple bottom line investing
by Robert Rubinstein - 114-124 Stakeholder performance implications of corporate responsibility
by Sandra Waddock - 125-140 The business case for CSR: where are we?
by Michael Hopkins - 141-153 Managing for performance: corporate responsibility and internal stakeholders
by S. Jaseem Ahmad, Nicholas O'Regan, Abby Ghobadian - 154-165 Labour as a driver of enterprise success
by Nikolai Rogovsky, Emily Sims - 166-173 Total productivity: a stakeholder perspective
by Alan Stainer, Lorice Stainer - 174-187 Assessing the benefits of corporate transparency
by Alison Thomas - 188-198 Is a safer organisation a more profitable organisation?
by Brenda Barrett - 199-212 Corporate social responsibility: the need for an integrated management framework
by Simone de Colle, Claudia Gonella - 213-222 European corporate sustainability framework for managing complexity and corporate transformation
by Marcel van Marrewijk - 223-236 Shareholder engagement: prospects for improving corporate social responsibility
by Peter Southwood - 237-244 Ethical dimensions of total quality management
by Enzo Gentili, Alan Stainer, Lorice Stainer - 245-269 Why some performance measurement initiatives fail: lessons from the change management literature
by Mike Bourne, Andy Neely, John Mills, Ken Platts - 270-283 NHS Trust joint ventures: a relationship marketing perspective
by Keith E. Gray, Deb Ghosh - 270-283 NHS Trust joint ventures: a relationship marketing perspective
by Keith E. Gray, Deb Ghosh - 399-412 Modelling the knowledge and reasoning of users in a knowledge-based authoring tool
by Maria Virvou - 413-425 The added value of advanced learning technologies in education: reporting ICALT 2002
by Piet Kommers
2003, Volume 5, Issue 1
- 1-24 Implementing performance measurement systems: a literature review
by Mike Bourne, Andy Neely, John Mills, Ken Platts - 25-37 Adoption and impact of the internet: the case of Singapore
by Thompson S.H. Teo - 38-53 Investigating operations networks: a research design
by R. Beach, M. Webster - 54-72 Measuring cultural fit in mergers and acquisitions
by Yaakov Weber, Ehud Menipaz - 73-90 A systematic comparison of the manufacturing performance of engineering companies in Italy and the UK
by Marek Szwejczewski, Keith Goffin, Alberto Grando - 91-106 Models that matter
by Kai Kristensen, Hans J. Juhl, Jacob Eskildsen
2002, Volume 4, Issue 2/3/4
- 136-160 Internet banking: from new distribution channel to new business models
by Feng Li - 161-181 The financing of e-business firms
by Alan Beirne, Jim Stewart - 182-201 B2C e-commerce: the Italian market
by Umberto Bertele, Raffaello Balocco, Isabella Gandini, Andrea Rangone - 202-217 Evolution of B2C e-commerce in Japan
by James A. Fitzsimmons, Jorge Okada - 218-230 Integrated supply chain management and B2B e-commerce practices in Australia - a retailers perspective in implementing the EAN system
by Amrik S. Sohal, Damien J. Power, Mile Terziovski - 231-247 The virtual internationalisation process of Italian SMEs in the food industry
by Luca Giustiniano & Luciano Fratocchi - 248-278 A framework to support the formulation of internet strategy in traditional enterprises
by Andrea Rangone, Raffaello Balocco, Paolo Bassani, Matteo Conforti Andreoni - 279-295 Assessing strategic knowledge assets in e-business
by Bernard Marr, Giovanni Schiuma, Andy Neely - 296-315 Performance measurement for e-business enterprises
by Juan Jose Alfaro, Saiz, Angel Ortiz Bas, Raul Poler Escoto, Ruben Dario Franco - 316-331 E-learning: a strategic instrument
by Roberto Gilli, Massimo Pulcini, Stefano Tonchia, Martina Zavagno
2002, Volume 4, Issue 1
- 1-23 From conformance to performance and continuous improvement using the ISO 9000 quality system standard
by Mile Terziovski, Damien Power, Amrik S. Sohal - 24-44 Reward, equity and conflict: a dynamic approach
by L.C. Hunter, D.J. McCormack, R.J. Rimmer - 45-56 MTM matrix: a new analytical framework for strategic alliances
by Majid Kasmai, Junichi Iijima - 57-75 Managing quality in the product development process: impact and implications through case study evidence
by Dilani Jayawarna, Alan W. Pearson - 76-94 Measuring and improving business process reliability
by Kepa Mendibil, Trevor J. Turner, Umit S. Bititci - 95-114 Performance measurement systems in the service sector: the potential of IT is not yet utilised
by Peter Kueng - 115-127 On measurement of joint ventures performance: a comparative approach
by M. Angel Lopez-Navarro, F. Xavier Molina-Morales
2001, Volume 3, Issue 2/3/4
- 109-118 Best Value evolution: performance indicators in Scottish local government
by James Sheffield - 119-134 Performance measurement and Best Value: an international perspective
by Tony Bovaird, Arie Halachmi - 135-153 Performance measurement: the comparison between a process and a model approach
by Umit Bititci, Trevor Turner, Mike Bourne - 154-166 Using axiomatic design to support the development of a balanced scorecard
by David Cochran, James Duda Campinas, Carlos Lobo, Paulo Lima - 167-180 Investigating the impact of performance measurement
by Jacky Holloway - 181-190 Performance measurement: flying in the face of fashion
by Robert Johnston, Lin Fitzgerald - 191-215 Organisational performance measurement in the emerging digital age
by Bernard Marr, Andy Neely - 216-230 Customer satisfaction measures in the public sector: what do they tell us?
by Denise K. Conroy - 231-244 Marketing performance measurement: evolution of research and practice
by Bruce H. Clark, Tim Ambler - 245-260 Accounting performance measurement: a review of its purposes and practices
by David Otley - 261-275 Benchmarking as a diagnostic process to increase the competitiveness of Small and Medium-sized Manufacturing Enterprises
by Alexandros Skandalakis, Geoff Nelder - 276-300 Data Envelopment Analysis for the performance evaluation of air conditioning and refrigeration companies in Thailand
by Nagen N. Nagarur, Bipin Rajbhandari
2001, Volume 3, Issue 1
- 1-15 A model of university financial performance
by Jeff Pursglove, Mike Simpson - 16-29 Communications as a critical factor in advanced manufacturing systems
by Godwin J. Udo - 30-46 Performance measurement in organisational networks: an exploratory case study
by M. Leseure, N. Shaw, G. Chapman - 47-65 On the way to active management of performance measures
by Jurgen Weber, Utz Schaffer - 66-89 A note on productive efficiency in telecommunications in the USA
by Noel D. Uri - 90-106 A case of competence development
by Anders Drejer
2000, Volume 2, Issue 4
- 211-221 Public sector performance and contracts: an emergent analysis
by Peter M. Jackson - 222-245 Improving the effectiveness of external resource management: strategic and operational lessons from the privatisation experience in the UK
by Andrew Cox, David Parker - 246-262 Executive pay: must "winner-take-all" mean that shareholders lose out?
by Carmen Alpin, J.R. Shackleton - 263-275 Performance in public services: a total productivity approach
by Alan Stainer, Lorice Stainer - 276-292 Innovation processes and the small business: a conceptual analysis
by Andrew Atherton, Paul D. Hannon - 293-310 Balanced scorecards and the FTSE 100: exploratory research
by Richard Tonge, Povl Larsen, Jonathan Pepper - 311-328 High-technology firms' perceptions of their international competitiveness
by Marian Jones, Dave Crick
2000, Volume 2, Issue 1/2/3
- 5-14 Shared understanding of the critical few: a parameter of strategic planning effectiveness
by Elspeth J. Murray & Peter R. Richardson - 15-29 Linking performance measurement system to strategic and organisational choices
by Stefano Tonchia - 30-41 Accountability for health sector performance: what does the New Zealand public want?
by Karen A. Van Peursem, Michael J. Pratt - 42-55 Assessing marketing performance: history and challenges
by Bruce H. Clark - 56-71 Performance-based incentives in knowledge work: are agency models relevant?
by Robert D. Austin, Patrick D. Larkey - 72-85 Marketing performance measurement: which way is up?
by Tim Ambler, Flora Kokkinaki - 86-97 A maturity matrix for developing employee satisfaction measurement practices
by Claire Louise Stone - 98-108 Divisional performance measures: EVAR as a proxy for shareholder wealth
by Clare Minchington, Graham Francis - 109-123 Environmental performance measurement in business: current practice and future trends
by M. Bennett, P. James - 124-136 Realigning performance measures: case studies in Irish industry
by Sarah Ingle - 137-156 Performance measurement in strategic human resource management
by Reza Kouhy, Rishma Vedd - 157-170 Measuring customer satisfaction: a key dimension of business performance
by Kai Kristensen, Anne Martensen, Lars Gronholdt, Solbjerg Plads - 171-179 Obstacles restraining productivity improvement in the Finnish SME sector
by M. Hannula, H. Rantanen - 180-193 Using patent data to measure innovation performance
by Riitta Katila - 194-209 Corporate performance: the paradox of UK Plcs' management perceptions
by D. Michael Brown
1999, Volume 1, Issue 4
- 353-367 Measuring resistance to change: an instrument and its application
by Dianne Waddell & Amrik S. Sohal - 368-387 Access to international markets through joint venture
by Tom Connor & Norman Ballentine - 388-402 Assessment of individual, organisational and environmental variables in the implementation of business process redesign
by W.Q. Chan & K.L. Yung - 403-416 The intellectual capital of graduates in relation to SMEs
by Roy McLarty - 417-432 Strategic alliances: a new perspective on coordination viewpoint and new mapping aid
by Majid Kasmai & Junichi Iijima - 433-454 Performance measurement for public sector organisational transformation
by Angelia Teh & Li Ching Pang
1999, Volume 1, Issue 3
- 233-251 A framework for executing Reengineering Step Zero
by C.M. Khoong - 252-264 The Core-Unique-Expanding model: career passport for performance
by Elizabeth A. Smith - 265-278 Manufacturing integration: a systems engineering perspective
by W.H. Ip & K.C. Ng & T.C. Lee & C. Tseng - 279-298 A composite approach to performance measurement system auditing
by Dennis F Kehoe & N.D. Burns & U.S. Bititci - 299-311 Empirically comparing information systems outsourcing with end-user computing development
by Godwin J. Udo - 312-326 A framework for product development performance metrics
by Helen Driva & Kulwant S. Pawar & Unny Menon - 327-337 Metrics for assessing information technology performance in the service sector
by Thompson S.H. Teo & Poh Kam Wong & Ee Hui Chia - 338-352 Organisational and functional views of a small manufacturing enterprise
by J.A. Harding & B. Yu & K. Popplewell
1999, Volume 1, Issue 2
- 113-133 Exploratory performance assessment
by Thomas A. Hansen & Jens O. Riis - 134-153 Enterprise modelling and performance – Part 1: Implementation of performance indicators
by Bruno Vallespir & Yves Ducq & Guy Doumeingts - 154-170 Performance measurement system design: testing a process approach in manufacturing companies
by Mike Bourne & John Mills & Andy Neely & Ken Platts & Mark Wilcox & David Hamblin & John Bicheno - 171-185 "Green" performance measurement
by Bjorn Andersen & Tom Fagerhaug - 186-199 Maintaining reliability of business processes using active monitoring techniques
by Trevor J. Turner & Umit S. Bititci - 200-218 Simulation-based performance analysis and benchmarking
by Gert Zulch & Andreas Rinn - 219-229 Enterprise modelling and performance – Part 2: Benchmarking of industrial business processes
by Bruno Vallespir & Stephane Kleinhans & Guy Doumeingts
1998, Volume 1, Issue 1
- 2-12 Business performance – a stakeholder approach
by Alan Stainer & Lorice Stainer - 13-27 Generic trade-offs and responses: an operations strategy analysis
by Nigel Slack - 28-46 Organisational performance and information technology infrastructure: a resource based perspective
by Neo Boon Siong & Christina Soh - 47-64 Three modes of measurement: theory and practice
by Andy Neely - 65-78 Comparative operational performance of UK and German manufacturing plants
by Colin New & Keith Goffin & Marek Szwejczewski & Rolf Pfeiffer - 79-89 Business alliances: how to find a good partner
by Paul M. Holohan - 90-109 Manufacturing strategies and next century enterprises
by Allan Hodgson & Guihua Li & Richard H. Weston