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Content
2018, Volume 19, Issue 3
- 253-279 Performance evaluation of sales employees: a comparative investigation in the pharmaceutical industry
by Ehtasham Ghauri - 280-288 The food and beverages stock performance during and after the 2007-2011 crisis
by Alessandra Tanda - 289-306 Can board diversity and choice of auditor enhance profitability?
by Duarte Pitta Ferraz & Ilídio Tomás Lopes & Ardit Kopliku - 307-325 How economic theories can negatively affect subcontractor selection
by Todd Creasy & Yang Fan - 326-348 The moderating role of environmental management accounting between environmental innovation and firm financial performance
by Sayedeh Parastoo Saeidi & Mohd Shahwahid Haji Othman & Parvaneh Saeidi & Sayyedeh Parisa Saeidi - 349-370 The role of managerial control in innovation processes: an empirical analysis among Italian firms
by Anna Maria Arcari & Anna Pistoni & Stefano Peluso - 371-384 Selling the brand inside: corporate image, corporate identity and employer brand: case study of I-SEC Netherlands B.V
by Muhammad Shaukat Malik & Sadia Aslam & Surayya Aslam
2018, Volume 19, Issue 2
- 131-157 Managing online teams: challenges and best practices
by Shonelle M. Ramserran & Abubaker Haddud - 131-157 Managing online teams: challenges and best practices
by Shonelle M. Ramserran & Abubaker Haddud - 158-168 The present state of the game 'hide and seek' in pricing
by Gábor Rekettye & Jonathan Liu - 158-168 The present state of the game 'hide and seek' in pricing
by Gábor Rekettye & Jonathan Liu - 169-188 Sustainable global purchasing: assessing the relative impact of sustainability goals and programs
by Robin Von Haartman & Lars Bengtsson - 169-188 Sustainable global purchasing: assessing the relative impact of sustainability goals and programs
by Robin Von Haartman & Lars Bengtsson - 189-208 Leader's qualities and organisational performance: a case of Malaysian Takaful operator
by Wan Norhayate Wan Daud & Marlisa Abd Rahim & Fakhrul Anwar Zainol & Abdul Ghafar Ismail - 189-208 Leader's qualities and organisational performance: a case of Malaysian Takaful operator
by Wan Norhayate Wan Daud & Marlisa Abd Rahim & Fakhrul Anwar Zainol & Abdul Ghafar Ismail - 209-236 Business process modelling linguistic approach application in public administration (self-governmental)
by Jozef Stašák & Peter Schmidt - 209-236 Business process modelling linguistic approach application in public administration (self-governmental)
by Jozef Stašák & Peter Schmidt - 237-252 Pakistan's persistent energy crisis and performance of private power producers
by Amir Ikram & Qin Su & Muhammad Fiaz - 237-252 Pakistan's persistent energy crisis and performance of private power producers
by Amir Ikram & Qin Su & Muhammad Fiaz
2018, Volume 19, Issue 1
- 7-15 Convergence in corporate governance systems and sustainability culture
by Daniela M. Salvioni & Simona Franzoni & Francesca Gennari & Raffaella Cassano - 7-15 Convergence in corporate governance systems and sustainability culture
by Daniela M. Salvioni & Simona Franzoni & Francesca Gennari & Raffaella Cassano - 16-35 The influence of corporate governance's decision on corporate social responsibility
by Maria Assunta Baldini & Giovanni Bronzetti & Graziella Sicoli - 16-35 The influence of corporate governance's decision on corporate social responsibility
by Maria Assunta Baldini & Giovanni Bronzetti & Graziella Sicoli - 36-54 Corporate social responsibility through stakeholder engagement and entrepreneurial communication processes
by Piero Mella & Patrizia Gazzola - 36-54 Corporate social responsibility through stakeholder engagement and entrepreneurial communication processes
by Piero Mella & Patrizia Gazzola - 55-74 Accountability, governance and performance in UK charities
by Giulia Bellante & Laura Berardi & Silke Machold & Eugenia Nissi & Michele A. Rea - 55-74 Accountability, governance and performance in UK charities
by Giulia Bellante & Laura Berardi & Silke Machold & Eugenia Nissi & Michele A. Rea - 75-86 Internationalisation and corporate governance in family businesses: a case study
by Elena Cristiano - 75-86 Internationalisation and corporate governance in family businesses: a case study
by Elena Cristiano - 87-104 Performance measurement systems in business networks: a literature review
by Daniela Mancini & Giuseppina Piscitelli - 87-104 Performance measurement systems in business networks: a literature review
by Daniela Mancini & Giuseppina Piscitelli - 105-129 A data-driven analysis of the current debate on the linkages between performance and strategy studies
by Nicola G. Castellano & Katia Corsi & Monica Bartolini & Francesca Bernini & Andrea Cardoni & Graziano Coller & Vincenzo Fasone & Luca Fornaciari - 105-129 A data-driven analysis of the current debate on the linkages between performance and strategy studies
by Nicola G. Castellano & Katia Corsi & Monica Bartolini & Francesca Bernini & Andrea Cardoni & Graziano Coller & Vincenzo Fasone & Luca Fornaciari
2017, Volume 18, Issue 4
- 381-402 Performance measurement and its recent challenge: a literature review
by Yitagesu Yilma Goshu & Daniel Kitaw - 403-426 A combined AHP and ISM-based model to assess the leanness of a manufacturing company
by Tharun Thomas & P.G. Saleeshya & Priya Harikumar - 427-458 Dynamic efficiency of German dairy farms under uncertainty
by Silke Hüttel & Rashmi Narayana & Christina Wagner & Martin Odening - 459-475 Evolution of futuristic organisation with human capital management: a perspective
by Chandra Sekhar & Manoj Patwardhan & Vishal Vyas - 476-494 A balanced scorecard for marketing
by António Pimenta Da Gama
2017, Volume 18, Issue 3
- 253-273 An investigation into internal structure of relationship quality
by Muhammad Zafar Yaqub & Saud Mahmood Mandurah - 274-292 Making strategy work: a comprehensive analysis of methods for aligning strategy and business processes
by Matthias Lederer & Matthias Kurz & Pavlin Lazarov - 293-306 The future performance of marketing communication - a comparative study
by Gábor Rekettye Jr. - 307-326 The emperors clothes - corporate social responsibility creating shared value and sustainability
by Bryan McIntosh & Bruce Sheppy & Juan David Zuliani - 327-349 Determinants of CEO pay: empirical evidence from Nigerian quoted banks
by Clement Olalekan Olaniyi & Olufemi Bodunde Obembe - 350-380 Conscientiousness personality trait defines the competent Greek project manager
by Georgios N. Aretoulis & Jason B. Papathanasiou & Konstantinos Zapounidis & Aikaterini A. Seridou
2017, Volume 18, Issue 2
- 125-157 Application of Kano's model and TRIZ on internet marketing for agricultural products in Taiwan
by Jia-Yen Huang & Po-Chien Tsai - 158-174 Analysing the pattern of learning organisation dimensions in public and private banks in India
by Nidhi Thakur & Manosi Chaudhuri & G.N. Patel - 175-195 Coaching and the Greek market
by Niki Argirou & Athanassios Mihiotis - 196-215 A novel benchmark methodology for estimating industrial electricity demand considering unsteady socio-economic conditions
by Ali Azadeh & Ruholla Jafari-Marandi & Mohammad Abdollahi & Elahe Roudi - 216-235 Supply chain resilience and internal integration: an empirical examination of different visibility categories
by Santanu Mandal - 236-251 Effective performance management of inter-organisational collaborations through the construction of multiple identities
by Isidora Kourti
2017, Volume 18, Issue 1
- 1-24 Performance of direct mail in building customer loyalty in Greek automotive sector during the financial crisis
by Lila Malliari & Ibrahim Sirkeci - 25-48 Balanced scorecard edge over memorandum of understanding for public enterprises in India
by Seema Gupta & Vijay Kumar Gupta - 49-81 Workplace context and its effect on individual competencies and performance in work teams
by Mikhail Rozhkov & Benny C.F. Cheung & Eric Tsui - 82-100 Managing workforce diversity from the perspective of two higher education institutions
by Michel Zaitouni & Amani Gaber - 101-124 Improving performance of lock assembly line using lean and simulation approach
by Arun Bhiva Rane & Vivek K. Sunnapwar & Narasimhan R. Chari & Mahesh R. Sharma & V.S. Jorapur
2016, Volume 17, Issue 4
- 365-393 Evaluating the Indian retail service quality enablers using interpretive structural modelling
by Rema Gopalan & Sreekumar & Biswajit Satpathy - 394-412 Estimating provincial agricultural total factor productivity in Mainland China
by Khee Giap Tan & Haoran Suo & Ramkishen S. Rajan - 413-427 Analysis of stakeholder value derivation through corporate social responsibility for business growth and society's collateral benefits
by Andrée Marie López-Fernández & Rajagopal - 428-446 The impact of intellectual capital on business performance in Kuwaiti telecommunication industry
by Abdel-Aziz Ahmad Sharabati & Nasser Sajid Shamari & Abdul-Naser Ibrahim Nour & Abdel-Bari Ibrahim Durra & Kamel M. Moghrabi - 447-465 The entrepreneurial strategic formula of the firm: a theoretical business model
by Pasquale De Luca & Salvatore Ferri & Michele Galeotti - 466-487 Organisational improvement: one hospital's experience of implementing TQM
by Uche Nwabueze
2016, Volume 17, Issue 3
- 241-265 Political system of a country and its non-performing loans: a case of emerging markets
by Ramiz Ur Rehman & Junrui Zhang & Muhammad Ishfaq Ahmad - 266-285 Critical review of safety performance metrics
by Nektarios Karanikas - 286-300 Combining soft system methodology and Pareto analysis in the assessment of safety management performance: an aviation case
by Nektarios Karanikas - 301-320 How to implement strategy more effectively
by Nader Arvand & Mas Bambang Baroto - 321-344 Examining the efficiency-profitability link in Egyptian companies: a non-parametric DEA approach
by Mohamed M. Mostafa - 345-364 Performance analysis of major ports in India: a quantitative approach
by Anindita Mandal & Soma Roychowdhury & Jhumoor Biswas
2016, Volume 17, Issue 2
- 117-131 Hope and glory: an expanded social strategy diagnosis model to incorporate corporate social responsibility within business strategy
by Andreia Areal & Bryan McIntosh & Bruce Sheppy - 132-146 Work engagement in higher education in Egypt: the influence on academic work performance
by Amir A. Shusha & Ahmed Abdelkader - 147-160 Outside directors and firm performance across family generations in Lebanon
by Charbel Salloum & Elie Bouri & Laura Salloum & Catherine Mercier-Suissa - 161-183 Towards developing a business performance management model using causal latent semantic analysis
by Muhammad Muazzem Hossain & Victor R. Prybutok - 184-197 Effects of ownership structure on bank performance: evidence from Vietnamese banking sector
by Ali Malik & Ngyen Minh Thanh & Haider Shah - 198-222 Effect of quality management on supply chain and organisational performance in the Egyptian textile industry
by Ahmed M. Attia - 223-240 Evolution and chronology of the organisational performance measurement field
by Julio Araujo Carneiro-da-Cunha & Flavio Hourneaux Jr. & Hamilton Luiz Corrêa
2016, Volume 17, Issue 1
- 1-29 A new approach to design supply chain key performance indicator for actors and regulator: a case study in innovative product in Indonesia
by Elisa Kusrini & Subagyo & Nur Aini Masruroh - 30-43 Identification of performance measures in Indian automobile industry: a green supply chain management approach
by Minhaj Ahemad A. Rehman & Tushar A. Aneyrao & A.D. Pachchhao & R.L. Shrivastava - 44-64 Organisational performance as a function of creativity components and innovation capability: an Indian perspective
by Pratibha Verma & M.K. Rao - 65-88 The performance diamond: measuring public sector organisational performance
by Ajmal Waheed - 89-102 Human resource performance evaluation from CRM perspective: a two-step association rule analysis
by Elham Akhondzadeh-Noughabi & Mohammad Reza Amin-Naseri & Amir Albadvi & Mohammad Saeedi - 103-116 Intellectual capital in Malaysian hotel industry: a case study of Malacca
by Muhammad Khalique & Shazali Abu Mansor
2015, Volume 16, Issue 4
- 373-388 Innovation in organisational control systems: toward greater accountability
by Carlos Martin-Rios - 389-406 Efficiency trends in the Indian pharmaceutical industry in the new patent regime
by Varun Mahajan & D.K. Nauriyal & S.P. Singh - 407-420 Art in a system of social marketing: the experience of communication of Russian companies with society
by Larisa Piskunova & Liudmila Starostova - 421-441 The use of non-financial performance indicators and organisational performance: an empirical analysis of Italian firms
by Ahmed Abdel-Maksoud & Fabrizio Cerbioni & Mohamed F. Omran & Federica Ricceri - 442-456 How does strategic flexibility pay off in terms of financial performance?
by Mohamed Laid Ouakouak & Oussama Ammar - 457-471 Factor analysis performance evaluation of listed companies in Indian IT industry
by Manisha Sharma & Prashant Gupta - 472-489 Making firm supply chain arrangement fit business contingency: an empirical study
by Ting Chi
2015, Volume 16, Issue 2/3
- 114-132 Creating value for customers through engagement and participation in brand communities
by Sandra Maria Correia Loureiro & Ana Regina Pires & Hans Ruediger Kaufmann - 133-148 Value proposition and firm performance: segmentation of Polish online companies
by Tymoteusz Doligalski & Piotr Zaborek & Sylwia Sysko-Romańczuk - 149-168 Value in shopping experiences in the perception of Polish consumers
by Katarzyna Dziewanowska & Agnieszka Kacprzak & Monika Skorek - 169-181 The impact of service delivery system effectiveness on service quality: a hierarchical approach
by George Lodorfos & Giannis Kostopoulos & Kostas Kaminakis - 182-197 Hedonic or utilitarian buying behaviours - what values do young adult customers seek in online group buying?
by Edyta Rudawska & Kristina Petljak & Ivana Stulec - 198-213 Influence of selected groceries' marketing mix elements on business performance in the Eastern Province of Sri Lanka: retailers' perspective
by Mohamed Ismail Mujahid Hilal & Kaldeen Mohamed Mubarak - 214-229 Performance measurement approach to show the value for the customer in an industrial service network
by Juhani Ukko & Sanna Pekkola & Minna Saunila & Tero Rantala - 230-245 Adding value for customers by providing service quality training (study at Islamic bank in Indonesia)
by Wustari L.H. Mangundjaya & Permata Wulandari & Citra Wardhani - 246-261 Research on time-management skills of employees in the process of creating value for the customer
by Anna Pluta & Grażyna Paulina Wójcik - 262-279 Management of value for customers on the culture market
by Magdalena Sobocińska - 280-303 The relative significance of product quality attributes driving customer satisfaction within the fast fashion market: a UK perspective
by Daniella Ryding & Gianpaolo Vignali & Robin Carey & Mengfei Wu - 304-320 Environmental management systems in food processing and production as a source of product value for the customer on the organic food market
by Mariola Grzybowska-Brzezińska & Adam Rudzewicz - 321-338 Analysing the product and service aspects of a manufacturing supply chain: a dairy industry perspective
by Pramod Kumar Mishra & B. Raja Shekhar - 339-351 Status and impact of strategic technology alliances among telecommunications firms in Nigeria
by Blessing Funke Ajao & Timothy Oyebisi & Helen Aderemi & Oluseye Jegede - 352-372 Improving the quality of technology-based innovations selection: a quality function deployment approach for retailers
by Giuseppe Migliano & Eleonora Pantano
2015, Volume 16, Issue 1
- 1-18 Effect of just-in-time selling strategy on firms' performance in Jordan
by Abbas Al-Refaie & Asem Thyabat - 19-39 An exploration in visibility: some experiences of Indian women accountants
by Orthodoxia Kyriacou & Angathevar Baskaran & Jatin Pancholi - 40-55 Exploring the drivers of job satisfaction and performance in financial sectors: evidence from an emerging Asian economy
by Abu Mollik & Majharul Talukder & Ali Quazi - 56-66 Further insights into assessing performance in the subsidiaries of MNEs
by Sylva Žáková Talpová & Francesco Scalera - 67-83 Project manager skills for improving project performance
by Riza Yosia Sunindijo - 84-108 Designing dynamic performance management systems to foster SME competitiveness according to a sustainable development perspective: empirical evidences from a case-study
by Carmine Bianchi & Federico Cosenz & Milica Marinković
2014, Volume 15, Issue 4
- 277-294 Employee job security affecting performance in a multi-ethnic environment
by Esuh Ossai-Igwe Lucky & Mohd Sobri Minai & Abdul Rahman Hamzah - 295-315 Relational capabilities in market orientation to improvement of performance outcomes in SMEs
by Reza Shafei & Mehran Zohdi - 316-328 Making an ideal decision-making unit using virtual network data envelopment analysis approach
by Saeed Yousefi & Hadi Shabanpour & Reza Farzipoor Saen & Gholam Reza Faramarzi - 329-350 Technical efficiency and productivity analysis of the Italian prison system: a methodological comparison
by Giovanni Cesaroni & Aldo Lamberti - 351-371 Air transport performance: current evidences about the efficiency of Italian airports
by Juan Gabriel Brida & Vincenzo Fasone & Pablo Daniel Monterubbianesi & Sandra Zapata-Aguirre
2014, Volume 15, Issue 3
- 175-191 The things that go without saying: on performative differences between business value communication and communication on business values
by Steffen Roth - 192-206 Held together by the bark: performance measurement and management as propagated by industry analysts
by Urban Ask & Johan Magnusson & Krister Bredmar & Elisabeth Frisk - 207-228 A study on profitability and marketability of Taiwanese bank firms before and after the Financial Holding Company Act
by Dauw-Song Zhu & Yi-Kang Chen & Louis P. White - 229-242 Opposing risk management theories: the context of large-scale projects
by Mohammad Baydoun - 243-261 Applying performance measurement in service operations: analysis of contextual differences
by Aki Jääskeläinen & Harri Laihonen - 262-276 Modelling service quality in the construction industry
by Riza Yosia Sunindijo & Bonaventura H.W. Hadikusumo & Thanawat Phangchunun
2014, Volume 15, Issue 2
- 87-105 Revisiting performance measurement and management: deriving linkages with strategic management theories
by Neetu Yadav & Sushil & Mahim Sagar - 106-116 Entrepreneurship: gender differences among Gabonese graduates
by Ruphin Ndjambou & Mario Sassine - 117-126 Performance management practice and discipline: moving forward or standing still?
by Bjørn Andersen & Marco Busi & Lars E. Onsøyen - 127-137 TQM in the British National Health Service: nine reasons for failure
by Uche Nwabueze - 138-157 Innovative replenishment management for perishable items using logistic regression and grey analysis
by Jia-Yen Huang - 158-174 Research opportunities in strategic management field: a performance measurement approach
by Rogerio Tadeu de Oliveira Lacerda & Leonardo Ensslin & Sandra Rolim Ensslin
2014, Volume 15, Issue 1
- 1-22 In search of academic excellence with the strategy map: analysis of an Italian case study
by Antonella Cugini & Giovanna Michelon & Silvia Pilonato - 23-34 Utilisation of performance measurement information in management: top manager perspective
by Sanna Pekkola & Hannu Rantanen - 35-63 Efficiency dynamics and distributional snapshots of North African Islamic banks
by Jamal Ali Al-Khasawneh & Wasim Khalil Al-Shattarat - 64-71 The changing perspective of food habits in Kolkata: a case on Monginis Kolkata
by Ashutosh Kar & Sudip Kundu - 72-86 Design of key performance indicators for a comprehensive performance in marine agro-industrial clusters: a case study in Indonesia
by Sri Gunani Partiwi & Patdono Suwignjo & Eriyatno & Anas Miftah Fauzi & Krisnani Setyowati
2013, Volume 14, Issue 4
- 332-340 Initiating organisational transformation through Appreciative Intelligence ®
by Tojo Thatchenkery - 341-355 Building international strategic alliance capability: a case research-based insights
by Dinesh Kumar Likhi & Sushil - 356-367 Consideration of the technological brands and price premium strategies for SPM in Japan
by Hiro Mitsuyama & Masaki Iijima & Yukio Uchimoto - 368-385 Assessing cost efficiency of pharmacy retail stores and identification of efficiency drivers
by Smriti Pande & G.N. Patel - 386-395 Surviving with paranoia through green and clean marketing in Indian FMCG sector
by H.M. Jha Bidyarthi & Mayur A. Dande & P.M. Kuchar & Milind L. Herode & Neelam Y. Kasliwal - 396-403 Identifying the physical distribution form and supply chain issues in marketing F%V products by organised supermarkets: a case on reliance distribution model
by Sudip Kundu & Ashutosh Kar - 404-417 Tata Communications Ltd. - benchmarking training and development practices with leading organisations
by Manosi Chaudhuri & Geetika Dham - 418-434 Why should 'geography' matter to public health managers?
by Uma Kelekar & Xiang Liu - 435-449 A change management case study using Appreciative Intelligence ®
by R. Mikel Lemons & Tojo Thatchenkery
2013, Volume 14, Issue 3
- 221-244 Effective organisation and operation characteristics of Internal Audit Departments (IAD) in Greek hotel units (HUs): an empirical perspective
by Christos Lemonakis & Fotini Voulgaris & Emmanuel Sifakis & Constantin Zopounidis - 245-255 Organisation culture as indicators of citizenship behaviours within organisations: a multi sector analysis
by Jagannath Mohanty & Bhabani Prasad Rath - 256-273 Financial performance and privatisation in the airport industry: the case of Italy
by Vincenzo Fasone & Pasquale Maggiore - 274-292 Board of directors and financial performance in the Middle East
by Charbel Salloum & Elie Bouri & Christophe Schmitt - 293-306 The impact of knowledge-sharing mechanisms on employee performance
by Mohammad Ali Kohansal & Zahir Alimoradi & S. Mahdi Bohloul - 307-325 Measuring the efficiency of the Italian construction industry
by Andrea Guerrini & Martina Martini & Bettina Campedelli
2013, Volume 14, Issue 2
- 111-128 Implementing a component approach to productivity measurement in a large public service organisation
by Aki Jääskeläinen - 129-148 Performance measurement of organisations: a review of balanced scorecard technique
by P.L. Umayal Karpagam & L. Suganthi - 149-165 Do customers improve new product development efficiency? Revealing the impact of manufacturing-based absorptive capacity
by Robin Von Haartman - 166-180 Risk and budget in an uncertain world
by Marika Arena & Michela Arnaboldi - 181-196 The role of internet banking in continuous improvement areas: quantitative evidence from Jordanian banks
by Ghazi A. Al-Weshah - 197-220 Application matters: how different corporate portfolio management practices impact firm performance
by Robert Untiedt & Michael Nippa & Ulrich Pidun
2013, Volume 14, Issue 1
- 1-18 Impact of IFRS transition on company financial reporting: the case of Italy and Germany
by Michela Cordazzo - 19-37 Managers' perception with reference to the Durand's model of competency development
by M. Kameshwar Rao & Sasmita Palo - 38-51 Measuring and comparing volume flexibility across Indian firms
by Samir K. Srivastava & Sahil Bansal - 52-66 Delivering modernisation through a total reward framework? A UK Government agency case study
by Hilary Duckett & Nick Langford - 67-94 Assessing the implications on performance when aligning customer lifetime value calculations with religious faith groups and afterlifetime values - a Socratic elenchus approach
by Jonathan A.J. Wilson & Svend Hollensen - 95-110 Global trends and their influence on future business performance
by Gábor Rekettye & Gábor Rekettye Jr.
2012, Volume 13, Issue 3/4
- 227-243 Sophisticating business performance management for banks: using data envelopment analysis on business process level
by Anne Schaefer & Andreas Burger & Jürgen Moormann - 244-256 Assessing impact of the technological perspective of AIS quality on banking performance matrix
by Ahmed A. Mohammad - 257-273 Using data envelopment analysis to measure ports efficiency
by Chafik Abid & Lotfi Tadj - 274-293 Compare bancassurance sales with an insurer's own team in Taiwan
by Chiang Ku Fan - 294-311 Managing airline productivity using data envelopment analysis
by Dauw-Song Zhu & Chih-Te Lin & Chieh-Ju Yang & Kuo-Chung Chang - 312-329 Efficiency study of Indian public sector banks - an application of data envelopment analysis and cluster analysis
by Debaprosanna Nandy - 330-340 Efficiency for Indian public sector and private sector banks in India: assessment of impact of global financial crisis
by Dhananjay Bapat - 341-365 An analysis of the technical efficiency of Indian public sector banks through DEA approach
by Manas Kumar Baidya & Debabrata Mitra - 366-385 The effects of mergers and acquisitions on business performance in Nigerian banking industry: an empirical analysis
by Olawumi Dele Awolusi - 386-407 Bank productivity measurement using Hicks-Moorsteen indices: evidence from Indian public sector banks
by Hitesh Arora & Padmasai Arora - 408-425 An investigative study of operational performance and service quality of Indian public sector banks
by Sajeev Abraham George & Nilanjan Chattopadhyay - 426-449 Seaport performance comparison using data envelopment analysis: the case of Iberian container terminals
by João Carlos Quaresma Dias & Susana G. Azevedo & João M. Ferreira & Sérgio F. Palma - 450-472 Technical efficiency of Indian commercial banks: an empirical analysis
by Subroto Chowdhury - 473-488 Shareholder vs. stakeholder governance index and performance: evidence from the Tunisian quoted banks
by Wissem Bouaziz & Abdelfettah Bouri
2012, Volume 13, Issue 2
- 103-126 Internal self-assessment for ICT SMEs: a way forward
by Caroline Chibelushi & David Trigg - 127-138 Technical efficiency of the Greek meatpacking industry in 1994-2007
by Ioanna Keramidou & Angelos Mimis & Aikaterini Fotinopoulou - 139-157 Embedding, knowledge transfer, industry clusters and global competitiveness with firm performance: case study of the Iran
by Fakhrddin Maroofi & Farzad Sadqi - 158-167 Knowledge management initiatives by faculties of Tribhuvan University of Nepal
by Dhruba Kumar Gautam - 168-197 Performance measurement system change: a consulting company perspective
by Andrea Guerrini - 198-221 Towards a balanced scoreboard for assessing manufacturing processes sustainability
by Juliano Bezerra De Araujo & João Fernando Gomes De Oliveira
2012, Volume 13, Issue 1
- 1-17 Total quality management implementation for reducing percent process defects in a manufacturing organisation
by Inderpreet Singh Ahuja - 18-27 Tupperware: achieving sustainable development goals through elevating socio-economic status of women in India
by Harjit Singh & Nikunj Aggarwal - 28-45 Strategic alliances and hotel efficiency in Taiwan
by Tsai-Lien Yeh & Tser-Yieth Chen & Chia-Kai Li - 46-59 Sustaining by working on the bottom of the pyramid: a case of Jaipur Rugs India on its socially responsible practices
by Ruchi K. Tyagi - 60-74 Does employee satisfaction with communication affect trust? Longitudinal evidence from an Australian study
by Rachid Zeffane - 75-86 Orientation of MMTC employees towards knowledge management and learning organisation
by Manosi Chaudhuri & Pallavi Banerjee - 87-102 A staggered ordering model for push demand case in a supply chain of the confectionery industry: a case study
by K. Balaji Reddy & S. Narayanan & S.R. Raju
2011, Volume 12, Issue 4
- 309-333 The impact of aligning supply chain and information system strategies on performance
by Yenming J. Chen & Kuo-Wei Su & Meng-Hsiang Hsu & Wen-Jin Hwang & Jau-Wen Wang - 334-353 Measures of success in projects implementing enterprise resource planning
by Shahin Dezdar & Sulaiman Ainin - 354-376 A business process oriented method to design supply chain performance measurement systems
by Matthieu Lauras & Jacques Lamothe & Herve Pingaud - 377-395 Imitation or innovation to enhance the performance: an empirical investigation of 258 Chinese firms
by Dawei Liu - 396-416 How does business performance measurement perform? An empirical study with reference to leading companies in India
by Keyur Thaker
2011, Volume 12, Issue 3
- 203-216 Alliance relationships and performance: an empirical investigation from Taiwan-based and China-based Taiwanese businesspeople in the information technology industry
by Lu-Jui Chen & Wen-Ruey Lee - 217-227 The measurement of job performance and its impact on effectiveness
by Fakhraddin Maroofi & Farzad Navidinya - 228-241 Creative accounting practice and business performance: evidence from Pakistan
by Ali Malik & Jonathan Liu & Orthodoxia Kyriacou - 242-259 The transfer of knowledge within MNEs: a case study applied to subsidiaries operating overseas
by Jose Moleiro Martins & Nelson Santos Antonio - 260-275 Utilisation of interpretive structural modelling method in the analysis of interrelationship of vendor performance factors
by Ya-Ti Lin & Chia-Li Lin & Hsiao-Cheng Yu & Gwo-Hshiung Tzeng - 276-294 An empirical investigation of corporate decline of the Jordanian manufacturing companies working in pharmaceutical and medical industry
by Abdulkareem Salameh Awwad - 295-308 Do accounting standards affect PMS tools? The case of IAS/IFRS adoption in Italy
by Andrea Guerrini & Silvia Cantele & Silvio Modina & Bettina Campedelli
2010, Volume 12, Issue 2
- 103-122 Identification of benchmarking service units through productivity and quality dimensions
by Murugesan Punniyamoorthy & R. Murali - 123-135 Social environment and industrial clusters: the effects on public investment distribution
by Fakhraddin Maroofi & Shirzad Khsepehr - 136-164 Organisational performance: a study of China's large construction state-owned enterprises
by Richard Fellows & Yubin Li & Anita Liu - 165-181 Improving strategic planning processes by means of cross-company collaboration along the value chain
by Reinhold Decker & Abdullah Dagasan