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Assessing strategic knowledge assets in e-business

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  • Bernard Marr, Giovanni Schiuma, Andy Neely

Abstract

Capabilities and their underlying knowledge assets represent a major competitive resource for knowledge-intensive organisations such as e-businesses. The research presented in this paper utilises a series of case studies to identify the key knowledge assets for e-businesses. The paper suggests the Knowledge Assets Map as a framework to identify and manage key capabilities and key assets in today¡¦s economy. The Knowledge Asset Map identifies the following six areas as critical stakeholder relationships, human resources, physical infrastructure, culture, practices and routines, and intellectual property. Furthermore, the paper provides managerial guidelines to design knowledge assets metrics.

Suggested Citation

  • Bernard Marr, Giovanni Schiuma, Andy Neely, 2002. "Assessing strategic knowledge assets in e-business," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 4(2/3/4), pages 279-295.
    • Handle: RePEc:ids:ijbpma:v:4:y:2002:i:2/3/4:p:279-295
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    Cited by:

    1. Fukuyama, Hirofumi & Tan, Yong, 2022. "Implementing strategic disposability for performance evaluation: Innovation, stability, profitability and corporate social responsibility in Chinese banking," European Journal of Operational Research, Elsevier, vol. 296(2), pages 652-668.

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