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Pricing and Delivery-Time Performance in a Competitive Environment

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Cited by:

  1. Philipp Afèche & Haim Mendelson, 2004. "Pricing and Priority Auctions in Queueing Systems with a Generalized Delay Cost Structure," Management Science, INFORMS, vol. 50(7), pages 869-882, July.
  2. ElHafsi, Mohsen, 2000. "An operational decision model for lead-time and price quotation in congested manufacturing systems," European Journal of Operational Research, Elsevier, vol. 126(2), pages 355-370, October.
  3. Mei Xue & Patrick T. Harker, 2003. "Service Co-Production, Customer Efficiency and Market Competition," Center for Financial Institutions Working Papers 03-03, Wharton School Center for Financial Institutions, University of Pennsylvania.
  4. Hwang, Johye & Gao, Long & Jang, Wooseung, 2010. "Joint demand and capacity management in a restaurant system," European Journal of Operational Research, Elsevier, vol. 207(1), pages 465-472, November.
  5. Pangburn, Michael S. & Stavrulaki, Euthemia, 2008. "Capacity and price setting for dispersed, time-sensitive customer segments," European Journal of Operational Research, Elsevier, vol. 184(3), pages 1100-1121, February.
  6. Tang, Christopher S., 2010. "A review of marketing-operations interface models: From co-existence to coordination and collaboration," International Journal of Production Economics, Elsevier, vol. 125(1), pages 22-40, May.
  7. Li Li & Li Jiang & Liming Liu, 2012. "Service and Price Competition When Customers Are Naive," Production and Operations Management, Production and Operations Management Society, vol. 21(4), pages 747-760, July.
  8. Wei Shi Lim, 2001. "Producer-Supplier Contracts with Incomplete Information," Management Science, INFORMS, vol. 47(5), pages 709-715, May.
  9. Xuchuan Yuan & Tinglong Dai & Lucy Gongtao Chen & Srinagesh Gavirneni, 2021. "Co-Opetition in Service Clusters with Waiting-Area Entertainment," Manufacturing & Service Operations Management, INFORMS, vol. 23(1), pages 106-122, 1-2.
  10. Kut C. So, 2000. "Price and Time Competition for Service Delivery," Manufacturing & Service Operations Management, INFORMS, vol. 2(4), pages 392-409, April.
  11. Huang, Yeu-Shiang & Chen, Si-Hen & Ho, Jyh-Wen, 2013. "A study on pricing and delivery strategy for e-retailing systems," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 59(C), pages 71-84.
  12. Ryan W. Buell & Dennis Campbell & Frances X. Frei, 2016. "How Do Customers Respond to Increased Service Quality Competition?," Manufacturing & Service Operations Management, INFORMS, vol. 18(4), pages 585-607, October.
  13. Gad Allon & Awi Federgruen, 2008. "Service Competition with General Queueing Facilities," Operations Research, INFORMS, vol. 56(4), pages 827-849, August.
  14. Altendorfer, Klaus, 2017. "Relation between lead time dependent demand and capacity flexibility in a two-stage supply chain with lost sales," International Journal of Production Economics, Elsevier, vol. 194(C), pages 13-24.
  15. Fernando Bernstein & Francis de Véricourt, 2008. "Competition for Procurement Contracts with Service Guarantees," Operations Research, INFORMS, vol. 56(3), pages 562-575, June.
  16. Erica L. Plambeck, 2004. "Optimal Leadtime Differentiation via Diffusion Approximations," Operations Research, INFORMS, vol. 52(2), pages 213-228, April.
  17. Ki Ling Cheung & Alex X. Zhang, 1999. "The impact of inventory information distortion due to customer order cancellations," Naval Research Logistics (NRL), John Wiley & Sons, vol. 46(2), pages 213-231, March.
  18. Armony, Mor & Haviv, Moshe, 2003. "Price and delay competition between two service providers," European Journal of Operational Research, Elsevier, vol. 147(1), pages 32-50, May.
  19. Altendorfer, Klaus & Jodlbauer, Herbert, 2011. "Which utilization and service level lead to the maximum EVA?," International Journal of Production Economics, Elsevier, vol. 130(1), pages 16-26, March.
  20. Joseph Hall & Evan Porteus, 2000. "Customer Service Competition in Capacitated Systems," Manufacturing & Service Operations Management, INFORMS, vol. 2(2), pages 144-165, November.
  21. Liming Liu & Mahmut Parlar & Stuart X. Zhu, 2007. "Pricing and Lead Time Decisions in Decentralized Supply Chains," Management Science, INFORMS, vol. 53(5), pages 713-725, May.
  22. Liming Liu & Weixin Shang & Shaohua Wu, 2007. "Dynamic Competitive Newsvendors with Service-Sensitive Demands," Manufacturing & Service Operations Management, INFORMS, vol. 9(1), pages 84-93, June.
  23. Weixin Shang & Liming Liu, 2011. "Promised Delivery Time and Capacity Games in Time-Based Competition," Management Science, INFORMS, vol. 57(3), pages 599-610, March.
  24. Somayeh Sadat & Hossein Abouee-Mehrizi & Michael Carter, 2015. "Can hospitals compete on quality?," Health Care Management Science, Springer, vol. 18(3), pages 376-388, September.
  25. Modarres, Mohammad & Sharifyazdi, Mehdi, 2009. "Revenue management approach to stochastic capacity allocation problem," European Journal of Operational Research, Elsevier, vol. 192(2), pages 442-459, January.
  26. Gregory Dobson & Euthemia Stavrulaki, 2007. "Simultaneous price, location, and capacity decisions on a line of time‐sensitive customers," Naval Research Logistics (NRL), John Wiley & Sons, vol. 54(1), pages 1-10, February.
  27. Yu, Jianjun & Fang, Yanli & Zhong, Yuanguang & Zhang, Xiong & Zhang, Ruijie, 2022. "Pricing and quality strategies for an on-demand housekeeping platform with customer-intensive services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
  28. Humoud Alsabah & Benjamin Bernard & Agostino Capponi & Garud Iyengar & Jay Sethuraman, 2021. "Multiregional Oligopoly with Capacity Constraints," Management Science, INFORMS, vol. 67(8), pages 4789-4808, August.
  29. Gérard P. Cachon & Patrick T. Harker, 2002. "Competition and Outsourcing with Scale Economies," Management Science, INFORMS, vol. 48(10), pages 1314-1333, October.
  30. Kuik, Roelof & Tielemans, Peter F. J., 2004. "Expected time in system analysis of a single-machine multi-item processing center," European Journal of Operational Research, Elsevier, vol. 156(2), pages 287-304, July.
  31. Bertrand, J. W. M. & van Ooijen, H. P. G., 2000. "Customer order lead times for production based on lead time and tardiness costs," International Journal of Production Economics, Elsevier, vol. 64(1-3), pages 257-265, March.
  32. Kuik, Roelof & Tielemans, Peter F. J., 1998. "Analysis of expected queueing delays for decision making in production planning," European Journal of Operational Research, Elsevier, vol. 110(3), pages 658-681, November.
  33. Ocampo y Vilas, Carlos & Vandaele, Nico, 2002. "A cost and operations based product heterogeneity index," International Journal of Production Economics, Elsevier, vol. 79(1), pages 45-55, September.
  34. Mor Armony & Erica Plambeck & Sridhar Seshadri, 2009. "Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV)," Manufacturing & Service Operations Management, INFORMS, vol. 11(1), pages 19-32, June.
  35. Albert Y. Ha & Lode Li & Shu-Ming Ng, 2003. "Price and Delivery Logistics Competition in a Supply Chain," Management Science, INFORMS, vol. 49(9), pages 1139-1153, September.
  36. Easton, Fred F. & Moodie, Douglas R., 1999. "Pricing and lead time decisions for make-to-order firms with contingent orders," European Journal of Operational Research, Elsevier, vol. 116(2), pages 305-318, July.
  37. So, Kut C. & Song, Jing-Sheng, 1998. "Price, delivery time guarantees and capacity selection," European Journal of Operational Research, Elsevier, vol. 111(1), pages 28-49, November.
  38. Romero-Silva, Rodrigo & Hernández-López, Gabriel, 2020. "Shop-floor scheduling as a competitive advantage: A study on the relevance of cyber-physical systems in different manufacturing contexts," International Journal of Production Economics, Elsevier, vol. 224(C).
  39. Wang, Haiyan & Olsen, Tava Lennon & Liu, Guiqing, 2018. "Service capacity competition with peak arrivals and delay sensitive customers," Omega, Elsevier, vol. 77(C), pages 80-95.
  40. Vasco F. Alves, 2019. "Pricing and waiting time decisions in a health care market with private and public provision," Journal of Applied Economics, Taylor & Francis Journals, vol. 22(1), pages 174-195, January.
  41. Krishnan S. Anand & M. Faz{i}l Paç & Senthil Veeraraghavan, 2011. "Quality-Speed Conundrum: Trade-offs in Customer-Intensive Services," Management Science, INFORMS, vol. 57(1), pages 40-56, January.
  42. Lode Li & Evan L. Porteus & Hongtao Zhang, 2001. "Optimal Operating Policies for Multiplant Stochastic Manufacturing Systems in a Changing Environment," Management Science, INFORMS, vol. 47(11), pages 1539-1551, November.
  43. Noah Gans, 2002. "Customer Loyalty and Supplier Quality Competition," Management Science, INFORMS, vol. 48(2), pages 207-221, February.
  44. Zhang, Zhongju & Dey, Debabrata & Tan, Yong, 2008. "Price and QoS competition in data communication services," European Journal of Operational Research, Elsevier, vol. 187(3), pages 871-886, June.
  45. Ryan W. Buell & Michael I. Norton, 2011. "The Labor Illusion: How Operational Transparency Increases Perceived Value," Management Science, INFORMS, vol. 57(9), pages 1564-1579, February.
  46. Hou, Ruiqi & de Koster, René & Yu, Yugang, 2018. "Service investment for online retailers with social media—Does it pay off?," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 118(C), pages 606-628.
  47. James Ang & Masao Fukushima & Fanwen Meng & Takahiro Noda & Jie Sun, 2013. "Establishing Nash equilibrium of the manufacturer–supplier game in supply chain management," Journal of Global Optimization, Springer, vol. 56(4), pages 1297-1312, August.
  48. Cary Deck & Erik O Kimbrough & Steeve Mongrain, 2014. "Paying for Express Checkout: Competition and Price Discrimination in Multi-Server Queuing Systems," PLOS ONE, Public Library of Science, vol. 9(3), pages 1-13, March.
  49. Anthony M. Kwasnica & Euthemia Stavrulaki, 2008. "Competitive location and capacity decisions for firms serving time‐sensitive customers," Naval Research Logistics (NRL), John Wiley & Sons, vol. 55(7), pages 704-721, October.
  50. Tanja Mlinar & Philippe Chevalier, 2016. "Pooling heterogeneous products for manufacturing environments," 4OR, Springer, vol. 14(2), pages 173-200, June.
  51. Matsubayashi, Nobuo, 2007. "Price and quality competition: The effect of differentiation and vertical integration," European Journal of Operational Research, Elsevier, vol. 180(2), pages 907-921, July.
  52. Elahi, Ehsan, 2013. "Outsourcing through competition: What is the best competition parameter?," International Journal of Production Economics, Elsevier, vol. 144(1), pages 370-382.
  53. Stephen M. Gilbert & Z. Kevin Weng, 1998. "Incentive Effects Favor Nonconsolidating Queues in a Service System: The Principal--Agent Perspective," Management Science, INFORMS, vol. 44(12-Part-1), pages 1662-1669, December.
  54. Xiao, Tiaojun & Choi, Tsan-Ming & Cheng, T.C.E., 2016. "Delivery leadtime and channel structure decisions for make-to-order duopoly under different game scenarios," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 87(C), pages 113-129.
  55. Isabel Parra-Frutos, 2010. "A queuing-based model for optimal dimension of service firms," SERIEs: Journal of the Spanish Economic Association, Springer;Spanish Economic Association, vol. 1(4), pages 459-474, September.
  56. Gad Allon & Awi Federgruen, 2009. "Competition in Service Industries with Segmented Markets," Management Science, INFORMS, vol. 55(4), pages 619-634, April.
  57. Duane Christ & Benjamin Avi-Itzhak, 2002. "Strategic Equilibrium for a Pair of Competing Servers with Convex Cost and Balking," Management Science, INFORMS, vol. 48(6), pages 813-820, June.
  58. Pekka Ilmakunnas, 2002. "Strategic behavior in a service industry," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 23(2), pages 69-82.
  59. Barış Ata & Tava Lennon Olsen, 2009. "Near-Optimal Dynamic Lead-Time Quotation and Scheduling Under Convex-Concave Customer Delay Costs," Operations Research, INFORMS, vol. 57(3), pages 753-768, June.
  60. Miroslava Rakovska, 2016. "Evaluation of distribution and customer service in the logistics systems of manufacturing companies in Bulgaria," Economic Thought journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 4, pages 39-62,63-84.
  61. Abhijit Upasani & Reha Uzsoy, 2008. "Incorporating manufacturing lead times in joint production-marketing models: A review and some future directions," Annals of Operations Research, Springer, vol. 161(1), pages 171-188, July.
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