IDEAS home Printed from https://ideas.repec.org/r/eee/jbrese/v120y2020icp262-273.html

Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Haenlein, Michael & Kaplan, Andreas, 2021. "Artificial intelligence and robotics: Shaking up the business world and society at large," Journal of Business Research, Elsevier, vol. 124(C), pages 405-407.
  2. Wang, Siqi & Lim, Weng Marc & Cheah, Jun-Hwa & Lim, Xin-Jean, 2025. "Working with robots: Trends and future directions," Technological Forecasting and Social Change, Elsevier, vol. 212(C).
  3. Valtonen, Alena & Saunila, Minna & Ukko, Juhani & Treves, Luke & Ritala, Paavo, 2025. "AI and employee wellbeing in the workplace: An empirical study," Journal of Business Research, Elsevier, vol. 199(C).
  4. Haefner, Naomi & Parida, Vinit & Gassmann, Oliver & Wincent, Joakim, 2023. "Implementing and scaling artificial intelligence: A review, framework, and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
  5. Han Li & Feng Tian, 2026. "Advancing Decision-Making through AI-Human Collaboration: A Systematic Review and Conceptual Framework," Group Decision and Negotiation, Springer, vol. 35(2), pages 1-24, June.
  6. Bosse, Douglas & Thompson, Steven & Ekman, Peter, 2023. "In consilium apparatus: Artificial intelligence, stakeholder reciprocity, and firm performance," Journal of Business Research, Elsevier, vol. 155(PA).
  7. Abdulrazaq Kayode Abdulkareem, 2025. "Examining the Influence of Task-Technology Fit in the Interplay of Work Motivation and Job Satisfaction in the Public Sector," Public Organization Review, Springer, vol. 25(2), pages 541-560, June.
  8. González-Gómez, Helena V. & Hudson, Sarah, 2024. "Employee frustration with information systems: Appraisals and resources," European Management Journal, Elsevier, vol. 42(3), pages 425-436.
  9. Battisti, Sandro & Agarwal, Nivedita & Brem, Alexander, 2022. "Creating new tech entrepreneurs with digital platforms: Meta-organizations for shared value in data-driven retail ecosystems," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  10. Sullivan, Yulia & Fosso Wamba, Samuel, 2024. "Artificial intelligence and adaptive response to market changes: A strategy to enhance firm performance and innovation," Journal of Business Research, Elsevier, vol. 174(C).
  11. Michele Battisti & Christian Dustmann & Uta Schönberg, 2023. "Technological and Organizational Change and the Careers of Workers," Journal of the European Economic Association, European Economic Association, vol. 21(4), pages 1551-1594.
  12. Wei, Tian & Wu, Han & Dowling, Michael & Mahdavi Ardekani, Aref, 2025. "Financial perceptions and AI infringement risks," International Review of Economics & Finance, Elsevier, vol. 101(C).
  13. Wu, Min & Tsai, Nien En & Koh, Le Yi & Yuen, Kum Fai, 2025. "Maritime AI socialisation: Exploring the impact of digital enablers on human-AI collaboration and service and process innovation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 197(C).
  14. Mukherjee, Debmalya & Kumar, Satish & Mukherjee, Deepraj & Goyal, Kirti, 2022. "Mapping five decades of international business and management research on India: A bibliometric analysis and future directions," Journal of Business Research, Elsevier, vol. 145(C), pages 864-891.
  15. Hautamäki, Pia & Heikinheimo, Minna, 2025. "Fully leveraging AI in B2B sales: Exploring sales managers’ capabilities and organizational knowledge processes," Journal of Business Research, Elsevier, vol. 194(C).
  16. Song, Christina Soyoung & Kim, Youn-Kyung, 2022. "The role of the human-robot interaction in consumers’ acceptance of humanoid retail service robots," Journal of Business Research, Elsevier, vol. 146(C), pages 489-503.
  17. Byung-Jik Kim & Min-Jik Kim & Julak Lee, 2024. "Code green: ethical leadership’s role in reconciling AI-induced job insecurity with pro-environmental behavior in the digital workplace," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-16, December.
  18. Kull, Alexander J. & Romero, Marisabel & Monahan, Lisa, 2021. "How may I help you? Driving brand engagement through the warmth of an initial chatbot message," Journal of Business Research, Elsevier, vol. 135(C), pages 840-850.
  19. Liang, Bingqian & Wang, Yixin & Huo, Weiwei & Song, Mengli & Shi, Yi, 2025. "Algorithmic control as a double-edged sword: Its relationship with service performance and work well-being," Journal of Business Research, Elsevier, vol. 189(C).
  20. Malik, Ashish & Nguyen, Mai & Budhwar, Pawan & Chowdhury, Soumyadeb & Gugnani, Ritika, 2024. "Leveraging high-performance HRM practices and knowledge sharing for managing technological and social change in emerging market healthcare providers," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
  21. Dong Liu & Sangbum Son, 2025. "Trends and Knowledge Structure in Collaborative Robot Research in the Knowledge Economy Era: A Bibliometric Analysis," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 3948-3969, March.
  22. Byung-Jik Kim & Julak Lee, 2024. "The mental health implications of artificial intelligence adoption: the crucial role of self-efficacy," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-15, December.
  23. Brewer, Jordan & Patel, Dhru & Kim, Dennie & Murray, Alex, 2024. "Navigating the challenges of generative technologies: Proposing the integration of artificial intelligence and blockchain," Business Horizons, Elsevier, vol. 67(5), pages 525-535.
  24. Shengxing Yang, 2022. "A systematic literature review on the disruptions of artificial intelligence within the business world: in terms of the evolution of competences [Une revue systématique de la littérature sur les bouleversements de l'intelligence artificielle dans ," Post-Print hal-03694170, HAL.
  25. Aaron M. French & J. P. Shim, 2025. "From Artificial Intelligence to Augmented Intelligence: A Shift in Perspective, Application, and Conceptualization of AI," Information Systems Frontiers, Springer, vol. 27(4), pages 1345-1366, August.
  26. Vlačić, Božidar & Corbo, Leonardo & Costa e Silva, Susana & Dabić, Marina, 2021. "The evolving role of artificial intelligence in marketing: A review and research agenda," Journal of Business Research, Elsevier, vol. 128(C), pages 187-203.
  27. Danatzis, Ilias & Field, Joy M. & Subramony, Mahesh, 2025. "Creating human-technology synergies at the organizational frontlines," Journal of Business Research, Elsevier, vol. 200(C).
  28. Makarius, Erin E. & Dachner, Alison M. & Paluch, Rebecca M. & Pedde, Jenn, 2024. "Feel the churn: Exercising talent management practices to support a climate for career mobility," Business Horizons, Elsevier, vol. 67(1), pages 55-69.
  29. Lucas Memmert & Daria Soroko & Eva Bittner, 2025. "From Effort Reduction to Effort Management: An Expectancy Theory Perspective on Professionals’ Work Practices with Generative AI," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 67(5), pages 615-635, October.
  30. Denicolai, Stefano & Zucchella, Antonella & Magnani, Giovanna, 2021. "Internationalization, digitalization, and sustainability: Are SMEs ready? A survey on synergies and substituting effects among growth paths," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  31. Lee, Jaehyun & Lim, Jihye & Hwang, Junseok & Lee, Junmin, 2024. "How workers let artificial intelligence recruit and dismiss?," 24th ITS Biennial Conference, Seoul 2024. New bottles for new wine: digital transformation demands new policies and strategies 302513, International Telecommunications Society (ITS).
  32. Kyriakopoulos, Nikolaos & Kim, Euiyoung & Hultink, Erik Jan & Santema, Sicco, 2025. "The impact of design thinking and artificial intelligence capabilities on performance: The role of new product development decision-making agility," Journal of Business Research, Elsevier, vol. 200(C).
  33. Abadie, Amelie & Roux, Mélanie & Chowdhury, Soumyadeb & Dey, Prasanta, 2023. "Interlinking organisational resources, AI adoption and omnichannel integration quality in Ghana’s healthcare supply chain," Journal of Business Research, Elsevier, vol. 162(C).
  34. Zahid Sarwar & Jingmei Gao & Adnan Khan, 2024. "Nexus of digital platforms, innovation capability, and strategic alignment to enhance innovation performance in the Asia Pacific region: a dynamic capability perspective," Asia Pacific Journal of Management, Springer, vol. 41(2), pages 867-901, June.
  35. Iqbal, Kiram, 2023. "Acceptance conditions of algorithmic decision support in management," Junior Management Science (JUMS), Junior Management Science e. V., vol. 8(4), pages 887-925.
  36. Ayat Sami ODEIBAT, 2021. "The Effect Of Technology Evolution On The Future Of Jobs," Network Intelligence Studies, Romanian Foundation for Business Intelligence, Editorial Department, issue 17, pages 57-67, June.
  37. O. C. Ferrell & Dana E. Harrison & Linda K. Ferrell & Haya Ajjan & Bryan W. Hochstein, 2024. "A theoretical framework to guide AI ethical decision making," AMS Review, Springer;Academy of Marketing Science, vol. 14(1), pages 53-67, June.
  38. Vevera Adrian Victor & Rădoi Mireille, 2025. "AI for Business Transformation – A Comparative Approach: The Romanian Case," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 19(1), pages 4803-4824.
  39. Han, Wucheng & Zhu, Weijie & Song, Zhaoli & Lu, Ruoyu, 2025. "Innovative resources driven artificial intelligence orientation: The moderating role of environmental and executives’ characteristics," Technology in Society, Elsevier, vol. 81(C).
  40. Zhao, Jingyou & Hu, Enhua & Han, Mingyan & Jiang, Keshen & Shan, Hongmei, 2023. "That honey, my arsenic: The influence of advanced technologies on service employees’ organizational deviance," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  41. Mahdi Ghaemi Asl & David Roubaud, 2024. "Asymmetric interactions among cutting-edge technologies and pioneering conventional and Islamic cryptocurrencies: fresh evidence from intra-day-based good and bad volatilities," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 10(1), pages 1-49, December.
  42. Alexandra Kirkby & Carsten Baumgarth & Jörg Henseler, 2025. "Welcome, new brand colleague! A conceptual framework for efficient and effective human–AI co-creation for creative brand voice," Journal of Brand Management, Palgrave Macmillan, vol. 32(5), pages 385-399, September.
  43. Zhang, Fan & Pan, Jieyi, 2025. "Imitation: Mitigating AI backfire," Journal of Business Research, Elsevier, vol. 193(C).
  44. Volkmar, Gioia & Fischer, Peter M. & Reinecke, Sven, 2022. "Artificial Intelligence and Machine Learning: Exploring drivers, barriers, and future developments in marketing management," Journal of Business Research, Elsevier, vol. 149(C), pages 599-614.
  45. Zirar, Araz & Ali, Syed Imran & Islam, Nazrul, 2023. "Worker and workplace Artificial Intelligence (AI) coexistence: Emerging themes and research agenda," Technovation, Elsevier, vol. 124(C).
  46. Zhou, Qiwei & Chen, Keyu & Cheng, Shuang, 2024. "Bringing employee learning to AI stress research: A moderated mediation model," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
  47. Slawomir Jarka & Joanna Pawlowska-Tyszko & Barbara Sypniewska & Krystian Malesa & Piotr Szczepankowski, 2025. "Employees’ Attitudes Toward the Use of Artificial Intelligence Solutions in Enterprises," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 1823-1835.
  48. Tursunbayeva, Aizhan & Chalutz-Ben Gal, Hila, 2024. "Adoption of artificial intelligence: A TOP framework-based checklist for digital leaders," Business Horizons, Elsevier, vol. 67(4), pages 357-368.
  49. Sagarika Mishra & Michael T. Ewing & Holly B. Cooper, 2022. "Artificial intelligence focus and firm performance," Journal of the Academy of Marketing Science, Springer, vol. 50(6), pages 1176-1197, November.
  50. Donthu, Naveen & Kumar, Satish & Mukherjee, Debmalya & Pandey, Nitesh & Lim, Weng Marc, 2021. "How to conduct a bibliometric analysis: An overview and guidelines," Journal of Business Research, Elsevier, vol. 133(C), pages 285-296.
  51. Rania Ahmed El Garem, 2026. "HR digital transformation: enhancing human resource management through technology," Future Business Journal, Springer, vol. 12(1), pages 1-26, December.
  52. Chaudhary, Sanjay & Khalil, Ashraf & Attri, Rekha & Ractham, Peter, 2025. "Deploying explainable AI in entrepreneurial organizations: Role of the human-AI interface," Technological Forecasting and Social Change, Elsevier, vol. 220(C).
  53. Véra‐Line Montreuil & Roland Foucher, 2023. "Technological changes in the era of digitalization: What do collective agreements tell us?," Industrial Relations Journal, Wiley Blackwell, vol. 54(1), pages 20-39, January.
  54. Goodell, John W. & Kumar, Satish & Lim, Weng Marc & Pattnaik, Debidutta, 2021. "Artificial intelligence and machine learning in finance: Identifying foundations, themes, and research clusters from bibliometric analysis," Journal of Behavioral and Experimental Finance, Elsevier, vol. 32(C).
  55. Allison, Lee & Liu, Yu & Murtinu, Samuele & Wei, Zuobao, 2023. "Gender and firm performance around the world: The roles of finance, technology and labor," Journal of Business Research, Elsevier, vol. 154(C).
  56. Zheng, Jianwen & Zhang, Justin Zuopeng & Kamal, Muhammad Mustafa & Liang, Xiaoyang & Alzeiby, Ebtesam Abdullah, 2025. "Unpacking human-AI interaction: Exploring unintended consequences on employee Well-being in entrepreneurial firms through an in-depth analysis," Journal of Business Research, Elsevier, vol. 196(C).
  57. Debmalya Mukherjee & Satish Kumar & Naveen Donthu & Nitesh Pandey, 2021. "Research Published in Management International Review from 2006 to 2020: A Bibliometric Analysis and Future Directions," Management International Review, Springer, vol. 61(5), pages 599-642, October.
  58. Just, Julian, 2024. "Natural language processing for innovation search – Reviewing an emerging non-human innovation intermediary," Technovation, Elsevier, vol. 129(C).
  59. Robertson, Jeandri & Botha, Elsamari & Oosthuizen, Kim & Montecchi, Matteo, 2025. "Managing change when integrating artificial intelligence (AI) into the retail value chain: The AI implementation compass," Journal of Business Research, Elsevier, vol. 189(C).
  60. Sohn, Seuk Min, 2025. "Effortlessness as the measurement of the impact of artificial intelligence (AI) adoption and innovation: Towards the theory of relative AI," Technology in Society, Elsevier, vol. 83(C).
  61. Müller, Lea S. & Reiners, Sebastian & Becker, Jörg & Hertel, Guido, 2023. "Long-term effects of COVID-19 on work routines and organizational culture – A case study within higher education’s administration," Journal of Business Research, Elsevier, vol. 163(C).
  62. Chowdhury, Soumyadeb & Budhwar, Pawan & Dey, Prasanta Kumar & Joel-Edgar, Sian & Abadie, Amelie, 2022. "AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework," Journal of Business Research, Elsevier, vol. 144(C), pages 31-49.
  63. Li, Qianru & Zhang, Yuhao & Um, Geumchul, 2025. "Intertwining artificial intelligence and efficiency: An empirical analysis of AI focus and operational efficacy in Chinese listed firms," Finance Research Letters, Elsevier, vol. 80(C).
  64. Renu Sabharwal & Shah J. Miah & Samuel Fosso Wamba & Peter Cook, 2025. "Extending application of explainable artificial intelligence for managers in financial organizations," Annals of Operations Research, Springer, vol. 354(1), pages 309-339, November.
  65. Hoffmann, Stefan & Lasarov, Wassili & Dwivedi, Yogesh K., 2024. "AI-empowered scale development: Testing the potential of ChatGPT," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
  66. “Jimmy” Xu, Zhenning & Ramirez, Edward & Liu, Pan & Frankwick, Gary L., 2024. "Evaluating underlying factor structures using novel machine learning algorithms: An empirical and simulation study," Journal of Business Research, Elsevier, vol. 173(C).
  67. Shahzad, Fakhar & Zaied, Younes Ben & Shahzad, Muhammad Asim & Mahmood, Faisal, 2024. "Insights into the performance of green supply chain in the Chinese semiconductor industry," International Journal of Production Economics, Elsevier, vol. 273(C).
  68. Keding, Christoph & Meissner, Philip, 2021. "Managerial overreliance on AI-augmented decision-making processes: How the use of AI-based advisory systems shapes choice behavior in R&D investment decisions," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
  69. Shalini Rastogi & Deepika Pandita, 2025. "Driving entrepreneurial success: navigating AI-driven transformation through workforce agility and sustainability," Journal of Innovation and Entrepreneurship, Springer, vol. 14(1), pages 1-21, December.
  70. Satish Kumar & Weng Marc Lim & Uthayasankar Sivarajah & Jaspreet Kaur, 2023. "Artificial Intelligence and Blockchain Integration in Business: Trends from a Bibliometric-Content Analysis," Information Systems Frontiers, Springer, vol. 25(2), pages 871-896, April.
  71. Kirimhan, Destan, 2023. "Importance of anti-money laundering regulations among prosumers for a cybersecure decentralized finance," Journal of Business Research, Elsevier, vol. 157(C).
  72. Lin, Xinyue & Meng, Liang & Chen, Lei, 2025. "Reaffirming oneself: Exploring how artificial intelligence introduction drives employee approach crafting through a self-affirmation lens," Journal of Business Research, Elsevier, vol. 199(C).
  73. Simone Bevilacqua & Jana Masárová & Francesco Antonio Perotti & Alberto Ferraris, 2025. "Enhancing top managers' leadership with artificial intelligence: insights from a systematic literature review," Review of Managerial Science, Springer, vol. 19(9), pages 2899-2935, September.
  74. Vinoi, Nivin & Shankar, Amit & Agarwal, Reeti & Alghafes, Rsha, 2025. "Revolutionizing retail: The transformative power of service robots on shopping dynamics," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  75. Feng Xu & Jing Qin & Dayong Zhang & Wengang Zhang, 2026. "Linking organizational AI adoption to employee knowledge behaviours: the influences of appraisals and locus of control," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 13(1), pages 1-11, December.
  76. David Mortimore, 2024. "Moving beyond human-centric organizational designs," Journal of Organization Design, Springer;Organizational Design Community, vol. 13(2), pages 65-75, June.
  77. Ionela-Corina CHERSAN, 2025. "The Impact Of Artificial Intelligence On Accounting Education," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 20(3), pages 107-134, December.
  78. Samer Elhajjar & Laurent Yacoub & Hala Yaacoub, 2023. "Automation in business research: systematic literature review," Information Systems and e-Business Management, Springer, vol. 21(3), pages 675-698, September.
  79. Ahmad A. Khanfar & Reza Kiani Mavi & Mohammad Iranmanesh & Denise Gengatharen, 2026. "Determinants of artificial intelligence adoption: research themes and future directions," Information Technology and Management, Springer, vol. 27(1), pages 31-51, March.
  80. Lupp, Daniel, 2023. "Effectuation, causation, and machine learning in co-creating entrepreneurial opportunities," Journal of Business Venturing Insights, Elsevier, vol. 19(C).
  81. Wang, Lei & Zhou, Yahong & Chiao, Benjamin, 2023. "Robots and firm innovation: Evidence from Chinese manufacturing," Journal of Business Research, Elsevier, vol. 162(C).
  82. Ledro, Cristina & Nosella, Anna & Vinelli, Andrea & Dalla Pozza, Ilaria & Souverain, Thomas, 2025. "Artificial intelligence in customer relationship management: A systematic framework for a successful integration," Journal of Business Research, Elsevier, vol. 199(C).
  83. Ida Merete Enholm & Emmanouil Papagiannidis & Patrick Mikalef & John Krogstie, 2022. "Artificial Intelligence and Business Value: a Literature Review," Information Systems Frontiers, Springer, vol. 24(5), pages 1709-1734, October.
  84. Rui Caldeira & Miguel Varela & Vlad-Valentin Virjan & Daniela Vîrjan, 2024. "Impact of AI on Organisational Culture," MakeLearn 2024: Artificial Intelligence for Human-Technologies-Economy Sustainable Development,, ToKnowPress.
  85. de Kervenoael, Ronan & Schwob, Alexandre & Hasan, Rajibul & Psylla, Evangelia, 2024. "SIoT robots and consumer experiences in retail: Unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  86. Feng, Cai (Mitsu) & Botha, Elsamari & Pitt, Leyland, 2024. "From HAL to GenAI: Optimizing chatbot impacts with CARE," Business Horizons, Elsevier, vol. 67(5), pages 537-548.
  87. TANASE, George Cosmin, 2024. "Understand AI Driven Marketing Capabilities: Empowering Customer Experience and Deliver Value with Intelligent Tools and Technologies," Romanian Distribution Committee Magazine, Romanian Distribution Committee, vol. 15(3), pages 26-32, September.
  88. Yulia W. Sullivan & Samuel Fosso Wamba, 2022. "Moral Judgments in the Age of Artificial Intelligence," Journal of Business Ethics, Springer, vol. 178(4), pages 917-943, July.
  89. Saumyaranjan Sahoo & Satish Kumar & Debmalya Mukherjee & Sascha Kraus & Marina Dabić & Raj V. Mahto, 2025. "Internationalization via industry 4.0 technologies: application areas and future roadmap for international business," Management Review Quarterly, Springer, vol. 75(4), pages 3443-3470, December.
  90. Sellin, Julianne & Mishra, Vaibhav, 2024. "Assessing the impact of brexit on UK-based inventor teams' connectivity," Journal of International Management, Elsevier, vol. 30(6).
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.