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Artificial intelligence and robotics: Shaking up the business world and society at large

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  • Haenlein, Michael
  • Kaplan, Andreas

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  • Haenlein, Michael & Kaplan, Andreas, 2021. "Artificial intelligence and robotics: Shaking up the business world and society at large," Journal of Business Research, Elsevier, vol. 124(C), pages 405-407.
    • Handle: RePEc:eee:jbrese:v:124:y:2021:i:c:p:405-407
    DOI: 10.1016/j.jbusres.2020.10.042
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    References listed on IDEAS

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    1. Rampersad, Giselle, 2020. "Robot will take your job: Innovation for an era of artificial intelligence," Journal of Business Research, Elsevier, vol. 116(C), pages 68-74.
    2. Sivarajah, Uthayasankar & Kamal, Muhammad Mustafa & Irani, Zahir & Weerakkody, Vishanth, 2017. "Critical analysis of Big Data challenges and analytical methods," Journal of Business Research, Elsevier, vol. 70(C), pages 263-286.
    3. Libai, Barak & Bart, Yakov & Gensler, Sonja & Hofacker, Charles F. & Kaplan, Andreas & Kötterheinrich, Kim & Kroll, Eike Benjamin, 2020. "Brave New World? On AI and the Management of Customer Relationships," Journal of Interactive Marketing, Elsevier, vol. 51(C), pages 44-56.
    4. Makarius, Erin E. & Mukherjee, Debmalya & Fox, Joseph D. & Fox, Alexa K., 2020. "Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization," Journal of Business Research, Elsevier, vol. 120(C), pages 262-273.
    5. Sousa, Maria José & Rocha, Álvaro, 2019. "Skills for disruptive digital business," Journal of Business Research, Elsevier, vol. 94(C), pages 257-263.
    6. Liang, Deron & Tsai, Chih-Fong & Lu, Hung-Yuan (Richard) & Chang, Li-Shin, 2020. "Combining corporate governance indicators with stacking ensembles for financial distress prediction," Journal of Business Research, Elsevier, vol. 120(C), pages 137-146.
    7. Ciechanowski, Leon & Jemielniak, Dariusz & Gloor, Peter A., 2020. "TUTORIAL: AI research without coding: The art of fighting without fighting: Data science for qualitative researchers," Journal of Business Research, Elsevier, vol. 117(C), pages 322-330.
    8. Kaplan, Andreas & Haenlein, Michael, 2020. "Rulers of the world, unite! The challenges and opportunities of artificial intelligence," Business Horizons, Elsevier, vol. 63(1), pages 37-50.
    9. Hildebrand, Christian & Efthymiou, Fotis & Busquet, Francesc & Hampton, William H. & Hoffman, Donna L. & Novak, Thomas P., 2020. "Voice analytics in business research: Conceptual foundations, acoustic feature extraction, and applications," Journal of Business Research, Elsevier, vol. 121(C), pages 364-374.
    10. Di Vaio, Assunta & Palladino, Rosa & Hassan, Rohail & Escobar, Octavio, 2020. "Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review," Journal of Business Research, Elsevier, vol. 121(C), pages 283-314.
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    Cited by:

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    2. Erik Hermann, 2022. "Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective," Journal of Business Ethics, Springer, vol. 179(1), pages 43-61, August.
    3. Mariani, Marcello M. & Hashemi, Novin & Wirtz, Jochen, 2023. "Artificial intelligence empowered conversational agents: A systematic literature review and research agenda," Journal of Business Research, Elsevier, vol. 161(C).
    4. Christian Goglin, 2023. "The Ethics of Artificial Intelligence: Review of Ethical Machines: Your Concise Guide to Totally Unbiased, Transparent, and Respectful AI by R. Blackman; Ethics of Artificial Intelligence: Case Studie," Journal of Business Ethics, Springer, vol. 188(3), pages 623-627, December.
    5. Song, Christina Soyoung & Kim, Youn-Kyung, 2022. "The role of the human-robot interaction in consumers’ acceptance of humanoid retail service robots," Journal of Business Research, Elsevier, vol. 146(C), pages 489-503.
    6. Hanisch, Marvin & Goldsby, Curtis M. & Fabian, Nicolai E. & Oehmichen, Jana, 2023. "Digital governance: A conceptual framework and research agenda," Journal of Business Research, Elsevier, vol. 162(C).
    7. Manis, K.T. & Madhavaram, Sreedhar, 2023. "AI-Enabled marketing capabilities and the hierarchy of capabilities: Conceptualization, proposition development, and research avenues," Journal of Business Research, Elsevier, vol. 157(C).
    8. Sagarika Mishra & Michael T. Ewing & Holly B. Cooper, 2022. "Artificial intelligence focus and firm performance," Journal of the Academy of Marketing Science, Springer, vol. 50(6), pages 1176-1197, November.
    9. Wang, Lei & Zhou, Yahong & Chiao, Benjamin, 2023. "Robots and firm innovation: Evidence from Chinese manufacturing," Journal of Business Research, Elsevier, vol. 162(C).

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