Working with robots: Trends and future directions
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DOI: 10.1016/j.techfore.2024.123648
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- Zheng, Dawei & Wang, Tingdong, 2025. "Do industrial robot applications upgrade the global value chain position? Empirical evidence from China," International Review of Economics & Finance, Elsevier, vol. 99(C).
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Keywords
Robot; Human resource management; Systematic literature review; TCCM; SPAR-4-SLR;All these keywords.
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