Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms
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DOI: 10.1016/j.techsoc.2021.101846
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Cited by:
- Ayyildiz, Ahu Yazici & Baykal, Muhammed & Koc, Erdogan, 2022. "Attitudes of hotel customers towards the use of service robots in hospitality service encounters," Technology in Society, Elsevier, vol. 70(C).
- Wang, Qiuchen & Liu, Hongyi & Ore, Fredrik & Wang, Lihui & Hauge, Jannicke Baalsrud & Meijer, Sebastiaan, 2023. "Multi-actor perspectives on human robotic collaboration implementation in the heavy automotive manufacturing industry - A Swedish case study," Technology in Society, Elsevier, vol. 72(C).
- Tamara Gajić & Dragan Vukolić & Jovan Bugarčić & Filip Đoković & Ana Spasojević & Snežana Knežević & Jelena Đorđević Boljanović & Slobodan Glišić & Stefana Matović & Lóránt Dénes Dávid, 2024. "The Adoption of Artificial Intelligence in Serbian Hospitality: A Potential Path to Sustainable Practice," Sustainability, MDPI, vol. 16(8), pages 1-26, April.
- Stanislav Ivanov & Craig Webster & Faruk Seyitoğlu, 2023. "Humans and/or robots? Tourists’ preferences towards the humans–robots mix in the service delivery system," Service Business, Springer;Pan-Pacific Business Association, vol. 17(1), pages 195-231, March.
- Mai-Lun Chiu & Tsung-Sheng Cheng & Chun-Nan Lin, 2024. "Driving Open Innovation Capability Through New Knowledge Diffusion of Integrating Intrinsic and Extrinsic Motivations in Organizations: Moderator of Individual Absorptive Capacity," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 3685-3717, March.
- Tamara Gajić & Alireza Ranjbaran & Dragan Vukolić & Jovan Bugarčić & Ana Spasojević & Jelena Đorđević Boljanović & Duško Vujačić & Marija Mandarić & Marija Kostić & Dejan Sekulić & Marina Bugarčić & B, 2024. "Tourists’ Willingness to Adopt AI in Hospitality—Assumption of Sustainability in Developing Countries," Sustainability, MDPI, vol. 16(9), pages 1-25, April.
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Keywords
Service robots; Urban hotels; Stakeholders; Technology readiness index (TRI); Service robot acceptance model (sRAM); Technology organization environment (TOE);All these keywords.
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