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I am sorry - Honest and fake apologies

Author

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  • Verena Utikal

Abstract

Apologies have a positive effect on forgiveness. Nevertheless not all people apologize after an offense. In a laboratory experiment we test whether lying aversion can explain this behavior by comparing honest and fake apologies. First, we show that even an honest apology comes along with a cost for some people. Second, costs for fake apologies are even higher. Fake apologies are less likely than honest apologies and consist of different wording and content. Receivers understand apologies as a signal for honesty. Following, forgiveness after an honest apology is more likely than after a fake apology.

Suggested Citation

  • Verena Utikal, 2013. "I am sorry - Honest and fake apologies," TWI Research Paper Series 81, Thurgauer Wirtschaftsinstitut, Universität Konstanz.
  • Handle: RePEc:twi:respas:0081
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    References listed on IDEAS

    as
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    Citations

    Blog mentions

    As found by EconAcademics.org, the blog aggregator for Economics research:
    1. On the virtues of honest apologies
      by Economic Logician in Economic Logic on 2013-05-08 19:22:00

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    1. repec:kap:expeco:v:20:y:2017:i:2:d:10.1007_s10683-016-9488-x is not listed on IDEAS
    2. Michèle Belot & Jeroen Ven, 2017. "How private is private information? The ability to spot deception in an economic game," Experimental Economics, Springer;Economic Science Association, vol. 20(1), pages 19-43, March.

    More about this item

    Keywords

    Apology; Lying; Intentions; Experiment;

    JEL classification:

    • C91 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Individual Behavior
    • D82 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Asymmetric and Private Information; Mechanism Design
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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