I am sorry - Honest and fake apologies
Apologies have a positive effect on forgiveness. Nevertheless not all people apologize after an offense. In a laboratory experiment we test whether lying aversion can explain this behavior by comparing honest and fake apologies. First, we show that even an honest apology comes along with a cost for some people. Second, costs for fake apologies are even higher. Fake apologies are less likely than honest apologies and consist of different wording and content. Receivers understand apologies as a signal for honesty. Following, forgiveness after an honest apology is more likely than after a fake apology.
|Date of creation:||2013|
|Date of revision:|
|Contact details of provider:|| Postal: Hauptstr. 90, CH-8280 Kreuzlingen 2|
Phone: +41-71-677 05 10
Fax: +41-71-677 05 11
Web page: http://www.twi-kreuzlingen.ch/
More information through EDIRC
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Benjamin Ho, 2012. "Apologies as Signals: With Evidence from a Trust Game," Management Science, INFORMS, vol. 58(1), pages 141-158, January.
- Charness, Gary B & Dufwenberg, Martin, 2006.
"Promises & Partnership,"
University of California at Santa Barbara, Economics Working Paper Series
qt0127h86v, Department of Economics, UC Santa Barbara.
- Urs Fischbacher, 2007. "z-Tree: Zurich toolbox for ready-made economic experiments," Experimental Economics, Springer;Economic Science Association, vol. 10(2), pages 171-178, June.
- Schniter, Eric & Sheremeta, Roman & Sznycer, Daniel, 2013.
"Building and Rebuilding Trust with Promises and Apologies,"
53596, University Library of Munich, Germany.
- Schniter, Eric & Sheremeta, Roman M. & Sznycer, Daniel, 2013. "Building and rebuilding trust with promises and apologies," Journal of Economic Behavior & Organization, Elsevier, vol. 94(C), pages 242-256.
- Eric Schniter & Roman M. Sheremeta & Daniel Sznycer, 2012. "Building and Rebuilding Trust with Promises and Apologies," Working Papers 12-19, Chapman University, Economic Science Institute.
- Gary Charness & Martin Dufwenberg, 2004.
"Promises and Partnership,"
122247000000000001, UCLA Department of Economics.
- Blount, Sally, 1995. "When Social Outcomes Aren't Fair: The Effect of Causal Attributions on Preferences," Organizational Behavior and Human Decision Processes, Elsevier, vol. 63(2), pages 131-144, August.
- Matthias Sutter, 2007.
"Deception through telling the truth?! Experimental evidence from individuals and teams,"
2007-26, Faculty of Economics and Statistics, University of Innsbruck.
- Matthias Sutter, 2009. "Deception Through Telling the Truth?! Experimental Evidence From Individuals and Teams," Economic Journal, Royal Economic Society, vol. 119(534), pages 47-60, 01.
- Navin Kartik, 2008.
"Strategic Communication with Lying Costs,"
2008 Meeting Papers
350, Society for Economic Dynamics.
- Johannes Abeler & Juljana Calaki & Kai Andree & Christoph Basek, 2009.
"The Power of Apology,"
2009-12, The Centre for Decision Research and Experimental Economics, School of Economics, University of Nottingham.
- Armin Falk & Ernst Fehr & Urs Fischbacher, 2003.
"On the Nature of Fair Behavior,"
Western Economic Association International, vol. 41(1), pages 20-26, January.
- Armin Falk & Ernst Fehr & Urs Fischbacher, . "On the Nature of Fair Behavior," IEW - Working Papers 017, Institute for Empirical Research in Economics - University of Zurich.
- Falk, Armin & Fehr, Ernst & Fischbacher, Urs, 2001. "On the Nature of Fair Behaviour," CEPR Discussion Papers 2984, C.E.P.R. Discussion Papers.
- Rode, Julian, 2010. "Truth and trust in communication: Experiments on the effect of a competitive context," Games and Economic Behavior, Elsevier, vol. 68(1), pages 325-338, January.
- Benjamin Ho & Elaine Liu, 2011. "Does sorry work? The impact of apology laws on medical malpractice," Journal of Risk and Uncertainty, Springer, vol. 43(2), pages 141-167, October.
- Lundquist, Tobias & Ellingsen, Tore & Gribbe, Erik & Johannesson, Magnus, 2009.
"The aversion to lying,"
Journal of Economic Behavior & Organization,
Elsevier, vol. 70(1-2), pages 81-92, May.
- Gary Charness & David I. Levine, 2007. "Intention and Stochastic Outcomes: An Experimental study," Economic Journal, Royal Economic Society, vol. 117(522), pages 1051-1072, 07.
- Sanchez-Pages, Santiago & Vorsatz, Marc, 2007.
"An experimental study of truth-telling in a sender-receiver game,"
Games and Economic Behavior,
Elsevier, vol. 61(1), pages 86-112, October.
- Santiago Sanchez-Pages & Marc Vorsatz, 2004. "An Experimental Study of Truth-Telling in a Sender-Receiver Game," ESE Discussion Papers 128, Edinburgh School of Economics, University of Edinburgh.
- Armin Falk & Ernst Fehr & Urs Fischbacher, .
"Testing Theories of Fairness - Intentions Matter,"
IEW - Working Papers
063, Institute for Empirical Research in Economics - University of Zurich.
- Santiago Sánchez-Pagés & Marc Vorsatz, 2009.
"Enjoy the silence: an experiment on truth-telling,"
Springer;Economic Science Association, vol. 12(2), pages 220-241, June.
- Greiner, Ben, 2004. "An Online Recruitment System for Economic Experiments," MPRA Paper 13513, University Library of Munich, Germany.
- Uri Gneezy, 2005. "Step-Level Reasoning and Bidding in Auctions," Management Science, INFORMS, vol. 51(11), pages 1633-1642, November.
- Utikal, Verena & Fischbacher, Urs, 2013.
"Disadvantageous lies in individual decisions,"
Journal of Economic Behavior & Organization,
Elsevier, vol. 85(C), pages 108-111.
- Cai, Hongbin & Wang, Joseph Tao-Yi, 2006. "Overcommunication in strategic information transmission games," Games and Economic Behavior, Elsevier, vol. 56(1), pages 7-36, July.
When requesting a correction, please mention this item's handle: RePEc:twi:respas:0081. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Gregor Govtvan)
If references are entirely missing, you can add them using this form.