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The changes of activity-travel participation across gender, life-cycle, and generations in Sweden over 30 years

Author

Listed:
  • Susilo, Yusak

    (CTS - Centre for Transport Studies Stockholm (KTH and VTI))

  • Liu, Chengxi

    (CTS - Centre for Transport Studies Stockholm (KTH and VTI))

  • Börjesson, Maria

    (CTS - Centre for Transport Studies Stockholm (KTH and VTI))

Abstract

Customer Satisfaction Surveys conducted among public transport passengers over 15 years in Stockholm show that the satisfaction with crowding has been and is low. Surprisingly, however, crowding does not seem to be important for the passengers’ total satisfaction with the public transport service, not even for passengers on the most highly crowded bus services in central Stockholm. A possible reason is that crowding is not perceived as part of the service delivered by the public transport provider. Using less aggregated data than previous studies we also find that the performance of the attributes crowding, reliability and frequency influences satisfaction with these attributes. Moreover, a general result is that when comparing different bus lines and public transport modes, the satisfaction with an attribute is influenced by the performance of this attribute, while the importance level is much more stable across bus lines and public transport modes. There is also a trend increase in the satisfaction with many attributes (but not for crowding), while the importance is more stable over time.

Suggested Citation

  • Susilo, Yusak & Liu, Chengxi & Börjesson, Maria, 2018. "The changes of activity-travel participation across gender, life-cycle, and generations in Sweden over 30 years," Working papers in Transport Economics 2018:8, CTS - Centre for Transport Studies Stockholm (KTH and VTI).
  • Handle: RePEc:hhs:ctswps:2018_008
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    References listed on IDEAS

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    1. repec:gam:jsusta:v:10:y:2018:i:12:p:4610-:d:188185 is not listed on IDEAS
    2. repec:eee:jotrge:v:73:y:2018:i:c:p:108-119 is not listed on IDEAS

    More about this item

    Keywords

    activity-travel patterns; life cycle stages; long term changes; time-use; intra-household interaction;

    JEL classification:

    • R41 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Transportation: Demand, Supply, and Congestion; Travel Time; Safety and Accidents; Transportation Noise
    • R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning
    • R48 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government Pricing and Policy

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