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The Impact of a Surprise Donation Ask

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  • Christine L. Exley

    (Harvard Business School, Negotiation, Organizations & Markets Unit)

  • Ragan Petrie

    (Department of Economics, Texas A&M University)

Abstract

Individuals frequently exploit "flexibility" built into decision environments to give less. They use subjectivity to justify options benefiting themselves over others, they avoid information that may encourage them to give, and they avoid the ask itself. In this paper, we examine whether a reluctance to give may arise even when such explicit flexibility is absent. We investigate whether merely alerting individuals to an upcoming prosocial ask ? that is neither avoided nor contains subjective components ? results in reduced prosocial behavior. That is, we investigate whether individuals use time to quickly find or develop their own flexibility and excuses not to give. Results from a field study and complementary online study provide a clear answer: yes.

Suggested Citation

  • Christine L. Exley & Ragan Petrie, 2016. "The Impact of a Surprise Donation Ask," Harvard Business School Working Papers 16-101, Harvard Business School, revised Dec 2017.
  • Handle: RePEc:hbs:wpaper:16-101
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    More about this item

    Keywords

    charitable giving; prosocial behavior; self-serving biases; excuses;
    All these keywords.

    JEL classification:

    • D64 - Microeconomics - - Welfare Economics - - - Altruism; Philanthropy; Intergenerational Transfers
    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments

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