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Understanding Consumer Demand for “Buy Now, Pay Later”

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Abstract

We estimate consumer preferences for “Buy Now, Pay Later” (BNPL) using a large-scale probabilistic stated choice survey experiment. Average willingness to pay (WTP) for the standard BNPL bundle is negative, but younger, lower-income, and less credit-worthy consumers exhibit higher demand. The share with positive estimated WTP closely matches actual BNPL take-up. Consumers strongly dislike interest charges and hard credit checks. Counterfactual simulations show that incorporating these features into the standard bundle lowers demand and worsens adverse selection toward riskier borrowers. These findings have implications for the sustainability of the BNPL market, consumer credit supply, and quality of securitized BNPL receivables.

Suggested Citation

  • Felix Aidala & Gizem Koşar & Daniel Mangrum & Wilbert Van der Klaauw, 2025. "Understanding Consumer Demand for “Buy Now, Pay Later”," Staff Reports 1167, Federal Reserve Bank of New York.
  • Handle: RePEc:fip:fednsr:101928
    DOI: 10.59576/sr.1167
    Note: Revised February 2026.
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    JEL classification:

    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • G41 - Financial Economics - - Behavioral Finance - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making in Financial Markets
    • G51 - Financial Economics - - Household Finance - - - Household Savings, Borrowing, Debt, and Wealth
    • R22 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Household Analysis - - - Other Demand

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