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Disentangle inefficiency in the production activities of Italian national libraries: A network DEA approach

Author

Listed:
  • Calogero Guccio

    (Department of Economics and Business, University of Catania)

  • Anna Mignosa

    (Department of Economics and Business, University of Catania)

  • Ilde Rizzo

    (Department of Economics and Business, University of Catania)

Abstract

n Italy, public state libraries are multi-product organizations providing divisible services to the public and preserving ancient books of great historical relevance for future generations. So they may undertake different production activities for conservation and use, which together construct a network. This paper shows the importance of considering multi-process interactions in evaluating the overall performance of public state libraries and focuses on library operations and its sub-processes. It uses a network two-stage Data Envelopment Analysis (DEA) approach to examine the relationship between the libraries’ basic inputs, intermediate measures and final outputs. The main result is that Italian public state libraries generally perform better in the first stage of conservation, but score poorly in the second stage of use. Therefore, policy advices to improve the decision-making process are derived.

Suggested Citation

  • Calogero Guccio & Anna Mignosa & Ilde Rizzo, 2017. "Disentangle inefficiency in the production activities of Italian national libraries: A network DEA approach," ACEI Working Paper Series AWP-04-2017, Association for Cultural Economics International, revised Mar 2017.
  • Handle: RePEc:cue:wpaper:awp-04-2017
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    References listed on IDEAS

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    More about this item

    Keywords

    OR in service industries; libraries; cultural heritage; efficiency; network service model.;
    All these keywords.

    JEL classification:

    • D24 - Microeconomics - - Production and Organizations - - - Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
    • Z11 - Other Special Topics - - Cultural Economics - - - Economics of the Arts and Literature
    • Z18 - Other Special Topics - - Cultural Economics - - - Public Policy

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