IDEAS home Printed from https://ideas.repec.org/a/spr/snbeco/v4y2024i5d10.1007_s43546-024-00651-4.html
   My bibliography  Save this article

Effective leadership practice among senior leaders working from home and in the hybrid workplace across COVID-19

Author

Listed:
  • Kristian Barnes

    (University of Derby)

  • Katia Vione

    (University of Derby)

  • Yasuhiro Kotera

    (University of Nottingham)

Abstract

The COVID-19 pandemic disrupted and reshaped effective leadership practices by introducing working-from-home protocols (WFH) and the hybrid workplace model. The current study sought to identify and understand leadership practices adopted in WFH and the transition to the hybrid model, the effectiveness of these practices, and the implications of these on future effective leadership practices in knowledge-based organizations. The current study employed an inductive thematic analysis on semi-structured interviews with thirteen senior leaders in marketing agencies and departments, grounded in causal leadership epistemology. Five themes were identified: (1) remote leadership capabilities required, (2) a soft skills leadership renaissance, (3) introspection is a coping strategy, (4), leaders' temporal quandary, and (5) hybrid leadership uncertainty. The study findings indicated the leaders who successfully coped and continued to be effective exhibited a more adaptive and resilient mindset, evolving their leadership practices and skills to suit the needs of remote (WFH) leadership. They embraced softer leadership skills and developed more humanistic leadership behaviors. They developed an introspection practice to maintain their mental and psychological balance and they mastered time management in an always-on world. This study offers leaders, managers, and employers practical insights into ongoing effective leadership practice with remote (WFH) empowered workforces and hybrid workplace normalization.

Suggested Citation

  • Kristian Barnes & Katia Vione & Yasuhiro Kotera, 2024. "Effective leadership practice among senior leaders working from home and in the hybrid workplace across COVID-19," SN Business & Economics, Springer, vol. 4(5), pages 1-23, May.
    • Handle: RePEc:spr:snbeco:v:4:y:2024:i:5:d:10.1007_s43546-024-00651-4
    DOI: 10.1007/s43546-024-00651-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s43546-024-00651-4
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s43546-024-00651-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Yasuhiro Kotera & Akihiko Ozaki & Hirotomo Miyatake & Chie Tsunetoshi & Yoshitaka Nishikawa & Makoto Kosaka & Tetsuya Tanimoto, 2022. "Qualitative Investigation into the Mental Health of Healthcare Workers in Japan during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(1), pages 1-14, January.
    2. Yasuhiro Kotera & Katia Correa Vione, 2020. "Psychological Impacts of the New Ways of Working (NWW): A Systematic Review," IJERPH, MDPI, vol. 17(14), pages 1-13, July.
    3. Joan Marques, 2013. "Understanding the Strength of Gentleness: Soft-Skilled Leadership on the Rise," Journal of Business Ethics, Springer, vol. 116(1), pages 163-171, August.
    4. Haeyoung Koo & Choelsoon Park, 2018. "Foundation of leadership in Asia: Leader characteristics and leadership styles review and research agenda," Asia Pacific Journal of Management, Springer, vol. 35(3), pages 697-718, September.
    5. Hennink, Monique & Kaiser, Bonnie N., 2022. "Sample sizes for saturation in qualitative research: A systematic review of empirical tests," Social Science & Medicine, Elsevier, vol. 292(C).
    6. Gregory, Brian T. & Harris, Stanley G. & Armenakis, Achilles A. & Shook, Christopher L., 2009. "Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes," Journal of Business Research, Elsevier, vol. 62(7), pages 673-679, July.
    7. Warrick, D.D., 2017. "What leaders need to know about organizational culture," Business Horizons, Elsevier, vol. 60(3), pages 395-404.
    8. James K. C. Chen & Thitima Sriphon, 2021. "Perspective on COVID-19 Pandemic Factors Impacting Organizational Leadership," Sustainability, MDPI, vol. 13(6), pages 1-21, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kusum Lata & Naval Garg, 2025. "Predicting Leadership Flexibility Using Supervised Learning Techniques," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(2), pages 295-310, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Robert Edric Josef R. Lizares & Maria Assunta C. Cuyegkeng, 2024. "Building sustainable organizations online: How leaders embed sustainability into organizational culture in virtual contexts," Sustainable Development, John Wiley & Sons, Ltd., vol. 32(6), pages 6434-6448, December.
    2. Yasuhiro Kotera & Holly Young & Sarah Maybury & Muhammad Aledeh, 2022. "Mediation of Self-Compassion on Pathways from Stress to Psychopathologies among Japanese Workers," IJERPH, MDPI, vol. 19(19), pages 1-11, September.
    3. Yasuhiro Kotera & Kenichi Asano & Hiromasa Kotera & Remi Ohshima & Annabel Rushforth, 2022. "Mental Health of Japanese Workers: Amotivation Mediates Self-Compassion on Mental Health Problems," IJERPH, MDPI, vol. 19(17), pages 1-11, August.
    4. Annabel Rushforth & Mia Durk & Gabby A. A. Rothwell-Blake & Ann Kirkman & Fiona Ng & Yasuhiro Kotera, 2023. "Self-Compassion Interventions to Target Secondary Traumatic Stress in Healthcare Workers: A Systematic Review," IJERPH, MDPI, vol. 20(12), pages 1-14, June.
    5. Gülüm Özer & İdil Işık & Jordi Escartín, 2024. "Is There Somebody Looking out for Me? A Qualitative Analysis of Bullying Experiences of Individuals Diagnosed with Bipolar Disorder," IJERPH, MDPI, vol. 21(2), pages 1-22, January.
    6. Kaja Prystupa, 2017. "The Role of Organizational Culture in KnowledgeManagement in Small Companies," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 13(3), pages 151-173.
    7. Heracleous, Loizos & Klaering, Laura Alexa, 2017. "The circle of life: Rhetoric of identification in Steve Jobs' Stanford speech," Journal of Business Research, Elsevier, vol. 79(C), pages 31-40.
    8. Adamonienė Rūta & Litavniece Lienite & Ruibytė Laima & Viduolienė Evelina, 2021. "Influence of individual and organisational variables on the perception of organisational values," Engineering Management in Production and Services, Sciendo, vol. 13(2), pages 7-17, June.
    9. Arnett, Dennis B. & Sandvik, Izabela L. & Sandvik, Kåre, 2018. "Two paths to organizational effectiveness – Product advantage and life-cycle flexibility," Journal of Business Research, Elsevier, vol. 84(C), pages 285-292.
    10. Júlio Belo Fernandes & Diana Vareta & Sónia Fernandes & Ana Silva Almeida & Dina Peças & Noélia Ferreira & Liliana Roldão, 2022. "Rehabilitation Workforce Challenges to Implement Person-Centered Care," IJERPH, MDPI, vol. 19(6), pages 1-9, March.
    11. Chikako Ishizuka & Kei Aoki, 2024. "Drivers of sustained brand engagement: cases of long-term customers of hedonic and utilitarian brands in Japan," Journal of Marketing Analytics, Palgrave Macmillan, vol. 12(4), pages 979-989, December.
    12. M. Ab Hamid & Z. Mustafa & F. Idris & M. Abdullah & N. Suradi & W. Ismail, 2013. "Multi-factor of cultural values: a confirmatory factor analytic approach," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(1), pages 499-513, January.
    13. Peerasit Patanakul & Zvi Aronson, 2012. "Managing a Group of Multiple Projects: Do Culture and Leader’s Competencies Matter?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 3(2), pages 217-232, June.
    14. David Giauque & Frédéric Cornu & Karine Renard & Yves Emery, 2023. "Opportunity to Use New Ways of Working: Do Sectors and Organizational Characteristics Shape Employee Perceptions?," Sustainability, MDPI, vol. 15(14), pages 1-21, July.
    15. Hatice Calipinar, 2012. "Analyzing the Influence of Organizational Culture on New Service Design: Case Studies from Turkey," Information Management and Business Review, AMH International, vol. 4(4), pages 185-194.
    16. Niko Cajander & Arto Reiman, 2020. "Work Commitment Modes of Temporary Agency Workers in Restaurants," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 6(2), pages 65-72.
    17. Daniel Muir & Cristiana Orlando & Becci Newton, 2024. "Impact of summer programmes on the outcomes of disadvantaged or ‘at risk’ young people: A systematic review," Campbell Systematic Reviews, John Wiley & Sons, vol. 20(2), June.
    18. Nair, Sujay & Abernethy, Margaret A. & Jiang, Yile (Anson) & Lillis, Anne M., 2024. "The interdependence between the choice of fixed-term professional workers and the control environment," Accounting, Organizations and Society, Elsevier, vol. 113(C).
    19. Martínez-Caro, Eva & Cegarra-Navarro, Juan Gabriel & Alfonso-Ruiz, Francisco Javier, 2020. "Digital technologies and firm performance: The role of digital organisational culture," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    20. Swiatkiewicz Olgierd & Perło Dariusz & Perło Dorota, 2015. "What Kinds of Skills are Expected by Portuguese and Polish Employers?," Journal of Intercultural Management, Sciendo, vol. 7(1), pages 5-21, January.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    JEL classification:

    • D80 - Microeconomics - - Information, Knowledge, and Uncertainty - - - General
    • D81 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Criteria for Decision-Making under Risk and Uncertainty
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M30 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - General
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M37 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Advertising
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General
    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:snbeco:v:4:y:2024:i:5:d:10.1007_s43546-024-00651-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.