How are organisational climate models and patient satisfaction related? A competing value framework approach
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References listed on IDEAS
- Cabiedes, Laura & Guillén, Ana, 2001. "Adopting and adapting managed competition: health care reform in Southern Europe," Social Science & Medicine, Elsevier, pages 1205-1217.
- Gregory, Brian T. & Harris, Stanley G. & Armenakis, Achilles A. & Shook, Christopher L., 2009. "Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes," Journal of Business Research, Elsevier, vol. 62(7), pages 673-679, July.
- Callen, Joanne L. & Braithwaite, Jeffrey & Westbrook, Johanna I., 2007. "Cultures in hospitals and their influence on attitudes to, and satisfaction with, the use of clinical information systems," Social Science & Medicine, Elsevier, pages 635-639.
- Robert E. Quinn & John Rohrbaugh, 1983. "A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis," Management Science, INFORMS, pages 363-377.
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KeywordsHealth care Italy Patient satisfaction Organisational climate;
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