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Mediator Analysis of Job Satisfaction: Relationship between Servant Leadership and Employee Engagement

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  • Prabhjot Kaur

Abstract

Servant leaders attempt altruistically and selflessly to help others before themselves, believe in developing their followers to their greatest potential, and seek to benefit the wider community. The main purpose of the present article is to examine servant leadership as the antecedent to employee engagement, mediated by job satisfaction, in Punjab, using data from 190 employees from different service provider companies (banks, colleges, call centres, insurance companies). Quantitative analysis shows that when employees observe positive levels in servant leadership, they are fundamentally encouraged towards exercising significantly higher levels of engagement and satisfaction.

Suggested Citation

  • Prabhjot Kaur, 2018. "Mediator Analysis of Job Satisfaction: Relationship between Servant Leadership and Employee Engagement," Metamorphosis: A Journal of Management Research, , vol. 17(2), pages 76-85, December.
    • Handle: RePEc:sae:metjou:v:17:y:2018:i:2:p:76-85
    DOI: 10.1177/0972622518804025
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    References listed on IDEAS

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    1. Leronardo Stringer, 2006. "The Link Between the Quality of the Supervisor–Employee Relationship and the Level of the Employee's Job Satisfaction," Public Organization Review, Springer, vol. 6(2), pages 125-142, June.
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    4. Macey, William H. & Schneider, Benjamin, 2008. "The Meaning of Employee Engagement," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 3-30, March.
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    Cited by:

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    2. Richa Goyal & Neha Sheoran & Himani Sharma, 2024. "Can Mindfulness be an Alternative for Servant Leadership? A Well-being Perspective," Business Perspectives and Research, , vol. 12(2), pages 315-330, April.

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