IDEAS home Printed from https://ideas.repec.org/a/spr/snbeco/v3y2023i8d10.1007_s43546-023-00535-z.html
   My bibliography  Save this article

Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions

Author

Listed:
  • Tilahun Kidane Diko

    (Guru Jambheshwar University of Science and Technology
    Wolkite University)

  • Shabnam Saxena

    (Guru Jambheshwar University of Science and Technology)

Abstract

As the issue of employee disengagement is creating concern among practitioners, employee engagement has been a widely studied topic in the present scenario globally. Academic employee disengagement is a severe problem in federal universities and significantly affects the bottom-line performance of the universities. Lack of academic staff engagement is a serious problem that hampers adopting and implementing quality assurance mechanisms in Ethiopian higher education institutions. Thus, building up on social exchange theory, this study investigates the antecedents and outcome of employee engagement in Ethiopian public higher education institutions context. This study examined variables: perceived organizational support, job characteristics and employee voice as antecedents, and organizational citizenship behavior as outcome variables. Moreover, the mediating effect of employee engagement in the relationship between antecedent and outcome variables was examined. A survey was completed by 442 academic employees working in eight public higher education institutions in Ethiopia. Two stages of structural equations modeling (SEM) using AMOS 24.0 were performed to test the hypothesized model. The result showed that all antecedent variables significantly predicted employee engagement, and employee engagement has a significant positive effect on organizational citizenship behavior. Moreover, employee engagement partially mediates the impacts of antecedent variables on organizational citizenship behavior. Finally, the study's theoretical and practical implications, limitations, and future directions are discussed.

Suggested Citation

  • Tilahun Kidane Diko & Shabnam Saxena, 2023. "Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions," SN Business & Economics, Springer, vol. 3(8), pages 1-30, August.
    • Handle: RePEc:spr:snbeco:v:3:y:2023:i:8:d:10.1007_s43546-023-00535-z
    DOI: 10.1007/s43546-023-00535-z
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s43546-023-00535-z
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s43546-023-00535-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    2. Macey, William H. & Schneider, Benjamin, 2008. "The Meaning of Employee Engagement," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 3-30, March.
    3. Saks, Alan M. & Gruman, Jamie A., 2011. "Manage Employee Engagement to Manage Performance," Industrial and Organizational Psychology, Cambridge University Press, vol. 4(2), pages 204-207, June.
    4. Sabina Baniya Chhetri, 2017. "Antecedents and Consequences of Job Engagement: Empirical Study of Bank Employees," Business Perspectives and Research, , vol. 5(2), pages 167-179, July.
    5. Dorothea Wahyu Ariani, 2013. "The Relationship between Employee Engagement, Organizational Citizenship Behavior, and Counterproductive Work Behavior," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(2), pages 46-56, March.
    6. Alfes, Kerstin & Shantz, Amanda & Truss, Catherine & Soane, Emma, 2013. "The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model," LSE Research Online Documents on Economics 42345, London School of Economics and Political Science, LSE Library.
    7. Linn Van Dyne & Soon Ang & Isabel C. Botero, 2003. "Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1359-1392, September.
    8. Amira Abd-El Aziz Mohamed Riad & Eglal Hafez & Eahab Elsaid & Nicole Taylor, 2019. "The Effect of Employee Engagement on Organizational Citizenship Behaviour: An Empirical Study on an Egyptian University," Business and Management Research, Business and Management Research, Sciedu Press, vol. 8(3), pages 1-15, September.
    9. Zaid Alfayad & Lily Suriani Mohd Arif, 2017. "Employee Voice and Job Satisfaction: An Application of Herzberg's Two-factor Theory," International Review of Management and Marketing, Econjournals, vol. 7(1), pages 150-156.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maria Luisa Giancaspro & Antonino Callea & Amelia Manuti, 2022. "“I Like It like That”: A Study on the Relationship between Psychological Capital, Work Engagement and Extra-Role Behavior," Sustainability, MDPI, vol. 14(4), pages 1-17, February.
    2. Hazrat Bilal & Naveed Farooq & Kauser Hayat, 2019. "Empirically Investigating the Impact of Employee Engagement on Counterproductive Work Behavior of Academic Staff," Global Regional Review, Humanity Only, vol. 4(1), pages 120-127, March.
    3. Ayman Alshaabani & Farheen Naz & Róbert Magda & Ildikó Rudnák, 2021. "Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    4. José M. Peiró & David Montesa & Aida Soriano & Malgorzata W. Kozusznik & Esther Villajos & Jorge Magdaleno & Nia Plamenova Djourova & Yarid Ayala, 2021. "Revisiting the Happy-Productive Worker Thesis from a Eudaimonic Perspective: A Systematic Review," Sustainability, MDPI, vol. 13(6), pages 1-27, March.
    5. Nasser Saad Al Kahtani & Sulphey M. M., 2022. "A Study on How Psychological Capital, Social Capital, Workplace Wellbeing, and Employee Engagement Relate to Task Performance," SAGE Open, , vol. 12(2), pages 21582440221, May.
    6. Rožman, Maja & Treven, Sonja & Čančer, Vesna, 2020. "The impact of promoting intergenerational synergy on the work engagement of older employees in Slovenia," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 25(1), pages 9-34.
    7. Frank Nana Kweku Otoo, 2022. "Human resource development and employee turnover intentions: The mediating role of employee engagement," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 4(4), pages 01-12, October.
    8. Živilė Stankevičiūtė & Asta Savanevičienė, 2021. "Linkage between Leaders’ Behaviour in Performance Management, Organisational Justice and Work Engagement in Public Sector," Economies, MDPI, vol. 9(1), pages 1-24, February.
    9. Sabina Baniya Chhetri, 2017. "Antecedents and Consequences of Job Engagement: Empirical Study of Bank Employees," Business Perspectives and Research, , vol. 5(2), pages 167-179, July.
    10. Umair Ahmed & Kabiru Maitama Kura & Waheed Ali Umrani & Munwar Hussain Pahi, 2020. "Modelling the Link Between Developmental Human Resource Practices and Work Engagement: The Moderation Role of Service Climate," Global Business Review, International Management Institute, vol. 21(1), pages 31-53, February.
    11. Iliyasu Shiyanbade Najeemdeen & Bello Taofik Abidemi & Farah Diana Rahmat & Bannah Daniel Bulus, 2018. "Perceived Organizational Culture and Perceived Organizational Support on Work Engagement," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 4(3), pages 199-208, September.
    12. Tilahun Kidane Diko & Shabnam Saxena, 2023. "Mediating Role of Employee Engagement with Transformational Leadership and Turnover Intention," Public Organization Review, Springer, vol. 23(4), pages 1639-1660, December.
    13. Rabindra Kumar Pradhan & Lalatendu Kesari Jena, 2016. "Workplace Spirituality and Employee Job Behaviour," Paradigm, , vol. 20(2), pages 159-175, December.
    14. Mohammed Kamruzzaman & Sunan Islam, 2021. "Correlating the diversity awareness within the organizations of Bangladesh in the era of industry 4.0-Human resource perspective," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(09), pages 83-97, September.
    15. Francoise Contreras & Juan C. Espinosa & Gustavo A. Esguerra, 2020. "Could Personal Resources Influence Work Engagement and Burnout? A Study in a Group of Nursing Staff," SAGE Open, , vol. 10(1), pages 21582440199, January.
    16. Nina Pološki Vokić & Tomislav Hernaus, 2015. "The triad of job satisfaction, work engagement and employee loyalty – The interplay among the concepts," EFZG Working Papers Series 1507, Faculty of Economics and Business, University of Zagreb.
    17. Urmila Rani Srivastava & Vandana Maurya, 2017. "Organizational and Individual Level Antecedents of Psychological Capital and its Associated Outcomes: Development of a Conceptual Framework," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 42(3), pages 205-236, August.
    18. Tsang-Kai Hung & Chih-Hung Wang & Mu Tian & Ming Lin & Wen-Hsiu Liu, 2022. "How to Prevent Stress in the Workplace by Emotional Regulation? The Relationship Between Compulsory Citizen Behavior, Job Engagement, and Job Performance," SAGE Open, , vol. 12(2), pages 21582440221, June.
    19. Widdy Muhammad Sabar Wibawa & Yoshi Takahashi, 2021. "The Effect of Ethical Leadership on Work Engagement and Workaholism: Examining Self-Efficacy as a Moderator," Administrative Sciences, MDPI, vol. 11(2), pages 1-12, May.
    20. Neha Gupta & Vandna Sharma, 2016. "Exploring Employee Engagement—A Way to Better Business Performance," Global Business Review, International Management Institute, vol. 17(3_suppl), pages 45-63, June.

    More about this item

    Keywords

    Employee engagement; Employee voice; Job characteristics; Organizational citizenship behavior; Perceived organizational support;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:snbeco:v:3:y:2023:i:8:d:10.1007_s43546-023-00535-z. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.