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A Study on the Effect of Change Management on Organizational Innovation: Focusing on the Mediating Effect of Members’ Innovative Behavior

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  • Wookjoon Sung

    (Graduate School of Public Policy and Information Technology, Seoul National University of Science and Technology, Seoul 139743, Korea)

  • Changil Kim

    (Graduate School of Public Policy and Information Technology, Seoul National University of Science and Technology, Seoul 139743, Korea)

Abstract

This study is an empirical study on the impact of change management on organizational innovation through innovative behavior in the public sector. The independent variables are the four elements of change management (organizational goal, transformational leadership, participation and communication, education and training), the dependent variable is organizational innovation, and the mediating variable is the innovative behavior of members. The data used for the analysis is the Public Service Recognition Survey 2018 by KIPA (the Korea Institute of Public Administration). Hayes’ Process Macro analysis (Model 4) was performed to verify the mediating variable. As a result of the analysis, it was found that change management factors have a positive effect on innovative behavior and organizational innovation. In addition, public officials’ innovative behavior played a mediating role between change management and organizational innovation. It was confirmed that the innovative behavior of organizational members is essential to achieve organizational innovation. Among the factors of change management, participation and communication had the highest influence on innovative behavior and organizational innovation.

Suggested Citation

  • Wookjoon Sung & Changil Kim, 2021. "A Study on the Effect of Change Management on Organizational Innovation: Focusing on the Mediating Effect of Members’ Innovative Behavior," Sustainability, MDPI, vol. 13(4), pages 1-25, February.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:4:p:2079-:d:499784
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    Cited by:

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    2. Marina Žižakov & Teodora Vuckovic & Srđan Vulanović & Dušanka Dakić & Milan Delić, 2023. "Investigating the Key Factors Influencing the Process Innovation Capability in Organizations: Evidence from the Republic of Serbia," Sustainability, MDPI, vol. 15(10), pages 1-17, May.
    3. Ki-Seoung Lee & Yoon-Seo Kim & Hyoung-Chul Shin, 2022. "The Effect of Personal Environment Suitability and Work Environment of Luxury Hotels on Psychological Capital and Innovation Behavior," Sustainability, MDPI, vol. 14(12), pages 1-16, June.
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    5. Kashan, Alireza Javanmardi & Lay, Janine & Wiewiora, Anna & Bradley, Lisa, 2022. "The innovation process in mining: Integrating insights from innovation and change management," Resources Policy, Elsevier, vol. 76(C).

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