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Innovative work behavior in healthcare: The benefit of operational guidelines in the treatment of rare diseases


  • Kessel, Maura
  • Hannemann-Weber, Henrike
  • Kratzer, Jan


Innovative work behavior is a core demand of healthcare professionals who treat patients with rare diseases. In healthcare services, determinants of innovative work behavior are not completely detected. This paper focuses on how the existence of guidelines and the flexibility of healthcare professionals in taking on extra roles in the workplace enable innovative work behavior.

Suggested Citation

  • Kessel, Maura & Hannemann-Weber, Henrike & Kratzer, Jan, 2012. "Innovative work behavior in healthcare: The benefit of operational guidelines in the treatment of rare diseases," Health Policy, Elsevier, vol. 105(2), pages 146-153.
  • Handle: RePEc:eee:hepoli:v:105:y:2012:i:2:p:146-153 DOI: 10.1016/j.healthpol.2012.02.010

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    References listed on IDEAS

    1. Andrew H. Van de Ven, 1986. "Central Problems in the Management of Innovation," Management Science, INFORMS, vol. 32(5), pages 590-607, May.
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    5. Laursen, Keld & Salter, Ammon, 2004. "Searching high and low: what types of firms use universities as a source of innovation?," Research Policy, Elsevier, vol. 33(8), pages 1201-1215, October.
    6. Jansen, J.J.P. & van den Bosch, F.A.J. & Volberda, H.W., 2005. "Managing Potential and Realized Absorptive Capacity: How do Organizational Antecedents matter?," ERIM Report Series Research in Management ERS-2005-025-STR, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    7. John E. Ettlie & William P. Bridges & Robert D. O'Keefe, 1984. "Organization Strategy and Structural Differences for Radical Versus Incremental Innovation," Management Science, INFORMS, vol. 30(6), pages 682-695, June.
    8. Stevens, Fred & Diederiks, Joseph & Philipsen, Hans, 1992. "Physician satisfaction, professional characteristics and behavior formalization in hospitals," Social Science & Medicine, Elsevier, vol. 35(3), pages 295-303, August.
    9. Van de Ven, Andrew R., 1986. "Central Problems in the Management of Innovation," Agricultural Research Policy Seminar 139708, University of Minnesota Extension.
    10. William M. Evan & Guy Black, 1967. "Innovation in Business Organizations: Some Factors Associated with Success or Failure of Staff Proposals," The Journal of Business, University of Chicago Press, vol. 40, pages 519-519.
    11. Windrum, Paul & Garci­a-Goñi, Manuel, 2008. "A neo-Schumpeterian model of health services innovation," Research Policy, Elsevier, vol. 37(4), pages 649-672, May.
    12. van der Weide, Marian & Smits, Jeroen, 2004. "Adoption of innovations by specialised nurses: personal, work and organisational characteristics," Health Policy, Elsevier, vol. 68(1), pages 81-92, April.
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