IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i12p7074-d835015.html
   My bibliography  Save this article

The Effect of Personal Environment Suitability and Work Environment of Luxury Hotels on Psychological Capital and Innovation Behavior

Author

Listed:
  • Ki-Seoung Lee

    (Department of Food Cooking, Daejeon Institute of Science and Technology University, Daejeon 34630, Korea)

  • Yoon-Seo Kim

    (Department of Foodservice and Culinary Management, Kyonggi University, Seoul 033746, Korea)

  • Hyoung-Chul Shin

    (Department of Foodservice and Culinary Management, Kyonggi University, Seoul 033746, Korea)

Abstract

The purpose of this study is to determine the impact of personal environment suitability and the work environment of luxury hotels on psychological capital and innovation behavior. Seven hypotheses were proposed. First, the work environment will have a positive effect on psychological capital. Second, personal environment suitability will have a positive effect on psychological capital. Third, the work environment will have a positive impact on innovation behavior. Fourth, the suitability of one’s environment will have a positive impact on one’s innovation behavior. Fifth, psychological capital will have a positive (+) effect on innovation behavior. Sixth and seventh, work environment and personal environment suitability will have a positive (+) effect on innovation behavior through psychological capital. To achieve the purpose of this study, eligible respondents (n = 327; 214 male and 113 female) were recruited from four-star hotels or higher located in Seoul, Incheon, and Gyeonggi-do and then evaluated for an online survey method. Hypothesis verification was conducted through CFA and structural equation model analysis. As a result of the analysis, all hypotheses except Hypothesis 3 were adopted. Personal environmental suitability drives innovation behavior at the organizational level, but programs that recognize work environment fit are also needed. This study has an advantage in that psychological capital has a mediating role in the relationship between work environment, personal environment suitability, and innovation behavior. As a result, it is suggested that hotels need to understand the psychological state of their members and manage their responses and attitudes. This study also suggests that personal environment suitability leads to organizational-level innovation behavior, but programs for work environment suitability are also needed.

Suggested Citation

  • Ki-Seoung Lee & Yoon-Seo Kim & Hyoung-Chul Shin, 2022. "The Effect of Personal Environment Suitability and Work Environment of Luxury Hotels on Psychological Capital and Innovation Behavior," Sustainability, MDPI, vol. 14(12), pages 1-16, June.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:12:p:7074-:d:835015
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/12/7074/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/12/7074/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jeroen de Jong & Deanne Den Hartog, 2008. "Innovative Work Behaviour: Measurement and Validation," Scales Research Reports H200820, EIM Business and Policy Research.
    2. Romijn, Henny & Albaladejo, Manuel, 2002. "Determinants of innovation capability in small electronics and software firms in southeast England," Research Policy, Elsevier, vol. 31(7), pages 1053-1067, September.
    3. Wookjoon Sung & Changil Kim, 2021. "A Study on the Effect of Change Management on Organizational Innovation: Focusing on the Mediating Effect of Members’ Innovative Behavior," Sustainability, MDPI, vol. 13(4), pages 1-25, February.
    4. Luthans, Fred & Luthans, Kyle W. & Luthans, Brett C., 2004. "Positive psychological capital: beyond human and social capital," Business Horizons, Elsevier, vol. 47(1), pages 45-50.
    5. Fred Luthans & Bruce J. Avolio & Fred O. Walumbwa & Weixing Li, 2005. "The Psychological Capital of Chinese Workers: Exploring the Relationship with Performance," Management and Organization Review, International Association of Chinese Management Research, vol. 1(2), pages 249-271, July.
    6. Siegrist, Johannes & Starke, Dagmar & Chandola, Tarani & Godin, Isabelle & Marmot, Michael & Niedhammer, Isabelle & Peter, Richard, 2004. "The measurement of effort-reward imbalance at work: European comparisons," Social Science & Medicine, Elsevier, vol. 58(8), pages 1483-1499, April.
    7. Luthans, Fred & Avolio, Bruce J. & Walumbwa, Fred O. & Li, Weixing, 2005. "The Psychological Capital of Chinese Workers: Exploring the Relationship with Performance," Management and Organization Review, Cambridge University Press, vol. 1(2), pages 249-271, July.
    8. Annamaria Di Fabio & José María Peiró, 2018. "Human Capital Sustainability Leadership to Promote Sustainable Development and Healthy Organizations: A New Scale," Sustainability, MDPI, vol. 10(7), pages 1-11, July.
    9. Rego, Arménio & Sousa, Filipa & Marques, Carla & Pina e Cunha, Miguel, 2014. "Hope and positive affect mediating the authentic leadership and creativity relationship," Journal of Business Research, Elsevier, vol. 67(2), pages 200-210.
    10. Rita Chiesa & Luca Fazi & Dina Guglielmi & Marco Giovanni Mariani, 2018. "Enhancing Substainability: Psychological Capital, Perceived Employability, and Job Insecurity in Different Work Contract Conditions," Sustainability, MDPI, vol. 10(7), pages 1-10, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jingyu Tak & Jeongeun Seo & Taewoo Roh, 2019. "The Influence of Authentic Leadership on Authentic Followership, Positive Psychological Capital, and Project Performance: Testing for the Mediation Effects," Sustainability, MDPI, vol. 11(21), pages 1-18, October.
    2. Mohd Hizam Hanafiah, & Sheikh Usman Yousaf, & Bushra Usman,, 2017. "The influence of psychological capital on the growth intentions of entrepreneurs: A study on Malaysian SME entrepreneurs," Business and Economic Horizons (BEH), Prague Development Center, vol. 13(5), pages 556-569, December.
    3. Nasser Saad Al Kahtani & Sulphey M. M., 2022. "A Study on How Psychological Capital, Social Capital, Workplace Wellbeing, and Employee Engagement Relate to Task Performance," SAGE Open, , vol. 12(2), pages 21582440221, May.
    4. Yogesh Upadhyay & Dharmendra Kumar, 2020. "Leader–Member Exchange, Psychological Capital and Employees’ Creativity," Vision, , vol. 24(4), pages 406-418, December.
    5. Cixian Lv & Peijin Yang & Jingjing Xu & Jia Sun & Yuelong Ming & Xiaotong Zhi & Xinghua Wang, 2023. "Association between Urban Educational Policies and Migrant Children’s Social Integration in China: Mediated by Psychological Capital," IJERPH, MDPI, vol. 20(4), pages 1-18, February.
    6. Urmila Rani Srivastava & Vandana Maurya, 2017. "Organizational and Individual Level Antecedents of Psychological Capital and its Associated Outcomes: Development of a Conceptual Framework," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 42(3), pages 205-236, August.
    7. Valentina Sommovigo & Ilaria Setti & Piergiorgio Argentero, 2019. "The Role of Service Providers’ Resilience in Buffering the Negative Impact of Customer Incivility on Service Recovery Performance," Sustainability, MDPI, vol. 11(1), pages 1-22, January.
    8. Welter, Chris & Scrimpshire, Alex, 2021. "The missing capital: The case for psychological capital in entrepreneurship research," Journal of Business Venturing Insights, Elsevier, vol. 16(C).
    9. Uju Violet Alola & Andrew Adewale Alola, 2018. "Can Resilience Help? Coping with Job Stressor," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 4(1), pages 141-152, March.
    10. Şeşen, Harun & Sürücü, Lütfi & Maşlakcı, Ahmet, 2019. "On the Relation between Leadership and Positive Psychological Capital in the Hospitality Industry," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 24(2), pages 182-197.
    11. Kathrin Heinitz & Timo Lorenz & Daniel Schulze & Julia Schorlemmer, 2018. "Positive organizational behavior: Longitudinal effects on subjective well-being," PLOS ONE, Public Library of Science, vol. 13(6), pages 1-15, June.
    12. Sylvia Kwok & Leveda Cheng & Daniel Wong, 2015. "Family Emotional Support, Positive Psychological Capital and Job Satisfaction Among Chinese White-Collar Workers," Journal of Happiness Studies, Springer, vol. 16(3), pages 561-582, June.
    13. Yu-Shan Chen & Chun-Ming Lien & Wei-Yuan Lo & Fuh-Shyong Tsay, 2021. "Sustainability of Positive Psychological Status in the Workplace: The Influence of Organizational Psychological Ownership and Psychological Capital on Police Officers’ Behavior," Sustainability, MDPI, vol. 13(5), pages 1-16, March.
    14. Badri Munir Sukoco & Les Tien-Shang Lee, 2017. "The Effects Of Psychological Capital And Team Strain On The Effectiveness Of Npd Teams: The Moderating Role Of Perceived Diversity Climate," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(04), pages 1-30, May.
    15. Jiaxi Peng & Xihua Jiang & Jiaxi Zhang & Runxuan Xiao & Yunyun Song & Xi Feng & Yan Zhang & Danmin Miao, 2013. "The Impact of Psychological Capital on Job Burnout of Chinese Nurses: The Mediator Role of Organizational Commitment," PLOS ONE, Public Library of Science, vol. 8(12), pages 1-1, December.
    16. Hongyu Ma & Federico Topolansky Barbe & Yongmei Carol Zhang, 2018. "Can Social Capital and Psychological Capital Improve the Entrepreneurial Performance of the New Generation of Migrant Workers in China?," Sustainability, MDPI, vol. 10(11), pages 1-16, October.
    17. Yajun Wu & Xia Kang, 2023. "Construct Validation and Prediction of the School Psychological Capital in Two Chinese Cultural Contexts," SAGE Open, , vol. 13(3), pages 21582440231, July.
    18. Rego, Arménio & Sousa, Filipa & Marques, Carla & Cunha, Miguel Pina e, 2012. "Authentic leadership promoting employees' psychological capital and creativity," Journal of Business Research, Elsevier, vol. 65(3), pages 429-437.
    19. Nur Aimi Nasuha Burhanuddin & Nor Aniza Ahmad & Rozita Radhiah Said & Soaib Asimiran, 2022. "The Alchemy of Coaching: Psychological Capital as HERO within Coaches’ Selves," IJERPH, MDPI, vol. 19(19), pages 1-20, September.
    20. Haiqiang Guo & Huifang Guo & Yilong Yang & Baozhi Sun, 2015. "Internal and External Factors Related to Burnout among Iron and Steel Workers: A Cross-Sectional Study in Anshan, China," PLOS ONE, Public Library of Science, vol. 10(11), pages 1-13, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:12:p:7074-:d:835015. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.