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Selling to the urban Chinese in East Asia: Do CSR and value orientation matter?

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  • Ramasamy, Bala
  • Yeung, Matthew C.H.
  • Chen, Junsong

Abstract

Most multinationals have a presence in the East Asian region and target the urban Chinese population. In an effort to win over the loyalty of consumers, Corporate Social Responsibility (CSR) has been used increasingly as a marketing strategy. This paper explores how personal values influence the attitude and behavior towards CSR among Chinese consumers. By collecting data from three major East Asian cities — Hong Kong, Shanghai and Singapore, and employing factor, cluster, conjoint and correspondence analyses, the authors demonstrate that Confucian value orientation can be a powerful antecedent of CSR support.

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  • Ramasamy, Bala & Yeung, Matthew C.H. & Chen, Junsong, 2013. "Selling to the urban Chinese in East Asia: Do CSR and value orientation matter?," Journal of Business Research, Elsevier, vol. 66(12), pages 2485-2491.
    • Handle: RePEc:eee:jbrese:v:66:y:2013:i:12:p:2485-2491
    DOI: 10.1016/j.jbusres.2013.05.039
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    Cited by:

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    4. Juelin Yin & Anusorn Singhapakdi & Yunzhou Du, 2016. "Causes and moderators of corporate social responsibility in China: The influence of personal values and institutional logics," Asian Business & Management, Palgrave Macmillan, vol. 15(3), pages 226-254, July.
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