IDEAS home Printed from https://ideas.repec.org/a/eee/ecolec/v206y2023ics092180092300023x.html
   My bibliography  Save this article

Heuristic processing of green advertising: Review and policy implications

Author

Listed:
  • Santa, Juana Castro
  • Drews, Stefan

Abstract

Green advertising aims to communicate pro-environmental dimensions of products to achieve an increase in sales. Within a general advertising framework, we organize studies of green advertising to examine the psychological processes it triggers and how it influences consumers. We analyze (1) the information typically conveyed in green advertising through verbal and non-verbal cues, (2) the moderating variables of consumers' attention, and (3) the cognitive and emotional responses to green advertising. We describe the latter through the prism of heuristics, i.e. simple rules of thumb that consumers use to analyze cues. We find that five main heuristics drive consumer responses to green advertising. We discuss how these heuristics can create psychological barriers for required changes in consumption to reduce emissions, and what policies can overcome adverse, and promote beneficial effects of green advertising.

Suggested Citation

  • Santa, Juana Castro & Drews, Stefan, 2023. "Heuristic processing of green advertising: Review and policy implications," Ecological Economics, Elsevier, vol. 206(C).
  • Handle: RePEc:eee:ecolec:v:206:y:2023:i:c:s092180092300023x
    DOI: 10.1016/j.ecolecon.2023.107760
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S092180092300023X
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.ecolecon.2023.107760?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cesare Amatulli & Matteo Angelis & Alessandro M. Peluso & Isabella Soscia & Gianluigi Guido, 2019. "The Effect of Negative Message Framing on Green Consumption: An Investigation of the Role of Shame," Journal of Business Ethics, Springer, vol. 157(4), pages 1111-1132, July.
    2. Mikaël Klintman, 2016. "A Review of Public Policies relating to the Use of Environmental Labelling and Information Schemes (ELIS)," OECD Environment Working Papers 105, OECD Publishing.
    3. Adrian R. Camilleri & Richard P. Larrick & Shajuti Hossain & Dalia Patino-Echeverri, 2019. "Consumers underestimate the emissions associated with food but are aided by labels," Nature Climate Change, Nature, vol. 9(1), pages 53-58, January.
    4. Nyborg, Karine & Howarth, Richard B. & Brekke, Kjell Arne, 2006. "Green consumers and public policy: On socially contingent moral motivation," Resource and Energy Economics, Elsevier, vol. 28(4), pages 351-366, November.
    5. S. Marette & L. Nabec & F. Durieux, 2019. "Improving Nutritional Quality of Consumers’ Food Purchases With Traffic-Lights Labels: An Experimental Analysis," Journal of Consumer Policy, Springer, vol. 42(3), pages 377-395, September.
    6. Gergely Nyilasy & Harsha Gangadharbatla & Angela Paladino, 2014. "Perceived Greenwashing: The Interactive Effects of Green Advertising and Corporate Environmental Performance on Consumer Reactions," Journal of Business Ethics, Springer, vol. 125(4), pages 693-707, December.
    7. Sander van der Linden, 2018. "Warm glow is associated with low- but not high-cost sustainable behaviour," Nature Sustainability, Nature, vol. 1(1), pages 28-30, January.
    8. Patrick Hartmann & Vanessa Apaolaza & Clare D’Souza & Jose M. Barrutia & Carmen Echebarria, 2017. "Corporate Environmental Responsibility Communication: Implications from CSR and Green Advertising Research," CSR, Sustainability, Ethics & Governance, in: Sandra Diehl & Matthias Karmasin & Barbara Mueller & Ralf Terlutter & Franzisca Weder (ed.), Handbook of Integrated CSR Communication, pages 377-392, Springer.
    9. Matthes, Jörg & Wonneberger, Anke & Schmuck, Desirée, 2014. "Consumers' green involvement and the persuasive effects of emotional versus functional ads," Journal of Business Research, Elsevier, vol. 67(9), pages 1885-1893.
    10. Ken Peattie, 2001. "Golden goose or wild goose? The hunt for the green consumer," Business Strategy and the Environment, Wiley Blackwell, vol. 10(4), pages 187-199, July.
    11. Ethan Pancer & Lindsay McShane & Theodore J. Noseworthy, 2017. "Isolated Environmental Cues and Product Efficacy Penalties: The Color Green and Eco-labels," Journal of Business Ethics, Springer, vol. 143(1), pages 159-177, June.
    12. Aseem Prakash, 2002. "Green marketing, public policy and managerial strategies," Business Strategy and the Environment, Wiley Blackwell, vol. 11(5), pages 285-297, September.
    13. Ruiz, Salvador & Sicilia, Maria, 2004. "The impact of cognitive and/or affective processing styles on consumer response to advertising appeals," Journal of Business Research, Elsevier, vol. 57(6), pages 657-664, June.
    14. Béatrice Parguel & Florence Benoît-Moreau & Cristel Russell, 2015. "Can evoking nature in advertising mislead consumers? The power of ‘executional greenwashing'," Post-Print hal-01463025, HAL.
    15. Kroeber-Riel, Werner, 1979. "Activation Research: Psychobiological Approaches in Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 5(4), pages 240-250, March.
    16. Liying Xu & Feng Yu & Xiaojun Ding, 2020. "Circular-Looking Makes Green-Buying: How Brand Logo Shapes Influence Green Consumption," Sustainability, MDPI, vol. 12(5), pages 1-13, February.
    17. Joonas Rokka & Liisa Uusitalo, 2008. "Preference for green packaging in consumer product choices : Do consumers care?," Post-Print hal-02313351, HAL.
    18. Robert J. Brulle & Melissa Aronczyk & Jason Carmichael, 2020. "Corporate promotion and climate change: an analysis of key variables affecting advertising spending by major oil corporations, 1986–2015," Climatic Change, Springer, vol. 159(1), pages 87-101, March.
    19. Hans Jørn Juhl & Morten H. J. Fenger & John Thøgersen, 2017. "Will the Consistent Organic Food Consumer Step Forward? An Empirical Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(3), pages 519-535.
    20. Agnès Nairn & Robert Heath & David Brandt, 2006. "Brand relationships: strengthened by emotion, weakened by attention," Post-Print hal-02311769, HAL.
    21. Scopa, Pasquale & Scapellato, Maria Luisa & Perissinotto, Egle & Trevisan, Andrea & Carrieri, Mariella & Bartolucci, Giovanni Battista, 2016. "The greenhouse gas automotive advertisement study," Transport Policy, Elsevier, vol. 45(C), pages 77-85.
    22. Alan Kabanshi, 2020. "Are We Overestimating the Benefits of Emission Reduction Measures?," Sustainability, MDPI, vol. 12(3), pages 1-9, January.
    23. Campbell, Margaret C & Keller, Kevin Lane, 2003. "Brand Familiarity and Advertising Repetition Effects," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 30(2), pages 292-304, September.
    24. Shanyong Wang & Jing Wang & Feng Yang & Yu Wang & Jun Li, 2018. "Consumer familiarity, ambiguity tolerance, and purchase behavior toward remanufactured products: The implications for remanufacturers," Business Strategy and the Environment, Wiley Blackwell, vol. 27(8), pages 1741-1750, December.
    25. Rosbergen, Edward & Pieters, Rik & Wedel, Michel, 1997. "Visual Attention to Advertising: A Segment-Level Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 24(3), pages 305-314, December.
    26. Michael Luchs & Todd Mooradian, 2012. "Sex, Personality, and Sustainable Consumer Behaviour: Elucidating the Gender Effect," Journal of Consumer Policy, Springer, vol. 35(1), pages 127-144, March.
    27. Daniel Schwartz & George Loewenstein & Loreto Agüero-Gaete, 2020. "Encouraging pro-environmental behaviour through green identity labelling," Nature Sustainability, Nature, vol. 3(9), pages 746-752, September.
    28. Aaker, David A & Stayman, Douglas M & Hagerty, Michael R, 1986. "Warmth in Advertising: Measurement, Impact, and Sequence Effects," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 12(4), pages 365-381, March.
    29. Paolo Antonetti & Stan Maklan, 2014. "Feelings that Make a Difference: How Guilt and Pride Convince Consumers of the Effectiveness of Sustainable Consumption Choices," Journal of Business Ethics, Springer, vol. 124(1), pages 117-134, September.
    30. Gabriele Jahn & Matthias Schramm & Achim Spiller, 2005. "The Reliability of Certification: Quality Labels as a Consumer Policy Tool," Journal of Consumer Policy, Springer, vol. 28(1), pages 53-73, December.
    31. Joseph L. Scarpaci & Benjamin K. Sovacool & Ronnie Ballantyne, 2016. "A Critical Review of the Costs of Advertising: a Transformative Consumer Research Perspective," Journal of Consumer Policy, Springer, vol. 39(2), pages 119-140, June.
    32. Jonatan Pinkse & René Bohnsack, 2021. "Sustainable product innovation and changing consumer behavior: Sustainability affordances as triggers of adoption and usage," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3120-3130, November.
    33. Nelson, Philip, 1974. "Advertising as Information," Journal of Political Economy, University of Chicago Press, vol. 82(4), pages 729-754, July/Aug..
    34. Ying Sun & Biao Luo & Shanyong Wang & Wenpei Fang, 2021. "What you see is meaningful: Does green advertising change the intentions of consumers to purchase eco‐labeled products?," Business Strategy and the Environment, Wiley Blackwell, vol. 30(1), pages 694-704, January.
    35. Ropret Homar, Aja & Knežević Cvelbar, Ljubica, 2021. "The effects of framing on environmental decisions: A systematic literature review," Ecological Economics, Elsevier, vol. 183(C).
    36. Nick Nash & Lorraine Whitmarsh & Stuart Capstick & Tom Hargreaves & Wouter Poortinga & Gregory Thomas & Elena Sautkina & Dimitrios Xenias, 2017. "Climate‐relevant behavioral spillover and the potential contribution of social practice theory," Wiley Interdisciplinary Reviews: Climate Change, John Wiley & Sons, vol. 8(6), November.
    37. Joon Yong Seo & Debra L. Scammon, 2017. "Do green packages lead to misperceptions? The influence of package colors on consumers’ perceptions of brands with environmental claims," Marketing Letters, Springer, vol. 28(3), pages 357-369, September.
    38. Evangelia Sdrolia & Grigoris Zarotiadis, 2019. "A Comprehensive Review For Green Product Term: From Definition To Evaluation," Journal of Economic Surveys, Wiley Blackwell, vol. 33(1), pages 150-178, February.
    39. Edell, Julie A & Burke, Marian Chapman, 1987. "The Power of Feelings in Understanding Advertising Effects," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 14(3), pages 421-433, December.
    40. William Young & Kumju Hwang & Seonaidh McDonald & Caroline J. Oates, 2010. "Sustainable consumption: green consumer behaviour when purchasing products," Sustainable Development, John Wiley & Sons, Ltd., vol. 18(1), pages 20-31.
    41. Rosbergen, E. & Pieters, R. & Wedel, M., 1997. "Visual attention to advertising : A segment-level analysis," Other publications TiSEM c77552c4-5b16-4ecb-8a21-2, Tilburg University, School of Economics and Management.
    42. Zhao-Hong Cheng & Chun-Tuan Chang & Yu-Kang Lee, 2020. "Linking hedonic and utilitarian shopping values to consumer skepticism and green consumption: the roles of environmental involvement and locus of control," Review of Managerial Science, Springer, vol. 14(1), pages 61-85, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mathieu Gomes & Sylvain Marsat & Jonathan Peillex & Guillaume Pijourlet, 2023. "Does religiosity influence corporate greenwashing behavior?," Papers 2312.14515, arXiv.org.
    2. Melo, Grace & Palma, Marco A. & Ribera, Luis A., 2024. "Are experts overoptimistic about the success of food market labeling information?," 2024 Annual Meeting, July 28-30, New Orleans, LA 343870, Agricultural and Applied Economics Association.
    3. Yahdih Semlali & Musaddag Elrayah & Mekimah Sabri & Zighed Rahma & Ismail Bengana, 2024. "How Can Industrial SMEs Achieve Sustainability through Cleaner Production? Green Marketing’s Role as a Mediator," Sustainability, MDPI, vol. 16(19), pages 1-25, October.
    4. Bloebaum, Anke & Schmidt, Karolin & Böcher, Michael & Arlinghaus, Julia & Krause, Friederike & Matthies, Ellen, 2024. "Overcoming heuristics that hinder people’s acceptance of climate-change-mitigation technologies," OSF Preprints dqt4u, Center for Open Science.
    5. Zhang, Zhian & Tang, Jiayi & Ye, Ziyu, 2023. "New evidence of the relationship between media, culture industry, and mineral efficiency in high and low income asian economies," Resources Policy, Elsevier, vol. 87(PB).
    6. Carolina Sánchez & Enrique Carlos Bianchi & Carla Rodriguez-Sanchez & Franco Sancho-Esper, 2024. "Are advertising campaigns for water conservation in Latin America persuasive? A mixed-method approach," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 21(2), pages 341-369, June.
    7. Delphine Pouchain & Emmanuel Petit & Jérôme Ballet, 2023. "Changement climatique, colère et rationalité. Réflexions à la lumière de l’économie comportementale et du pragmatisme de John Dewey," Post-Print hal-04441881, HAL.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dominik Bär & Stefan Feuerriegel & Ting Li & Markus Weinmann, 2023. "Message framing to promote solar panels," Nature Communications, Nature, vol. 14(1), pages 1-9, December.
    2. Barkemeyer, Ralf & Young, C. William & Chintakayala, Phani Kumar & Owen, Anne, 2023. "Eco-labels, conspicuous conservation and moral licensing: An indirect behavioural rebound effect," Ecological Economics, Elsevier, vol. 204(PA).
    3. Li Yan & Hean Tat Keh & Xiaoyu Wang, 2021. "Powering Sustainable Consumption: The Roles of Green Consumption Values and Power Distance Belief," Journal of Business Ethics, Springer, vol. 169(3), pages 499-516, March.
    4. Gianluca Gionfriddo & Francesco Rizzi & Tiberio Daddi & Fabio Iraldo, 2023. "The impact of green marketing on collective behaviour: Experimental evidence from the sports industry," Business Strategy and the Environment, Wiley Blackwell, vol. 32(8), pages 5349-5367, December.
    5. Castro-Santa, Juana & Drews, Stefan & Bergh, Jeroen van den, 2023. "Nudging low-carbon consumption through advertising and social norms," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 102(C).
    6. Wang, Jianming & Li, Yongqiang & He, Zhengxia & Gao, Jian & Wang, Jianguo, 2022. "Scale framing, benefit framing and their interaction effects on energy-saving behaviors: Evidence from urban residents of China," Energy Policy, Elsevier, vol. 166(C).
    7. Serena Mastria & Alessandro Vezzil & Andrea De Cesarei, 2023. "Going Green: A Review on the Role of Motivation in Sustainable Behavior," Sustainability, MDPI, vol. 15(21), pages 1-15, October.
    8. Muhammad Mohsin Butt & Saadia Mushtaq & Alia Afzal & Kok Wei Khong & Fon Sim Ong & Pui Fong Ng, 2017. "Integrating Behavioural and Branding Perspectives to Maximize Green Brand Equity: A Holistic Approach," Business Strategy and the Environment, Wiley Blackwell, vol. 26(4), pages 507-520, May.
    9. Wintschnig, Bea Alexandra, 2021. "The Attitude-Behavior Gap – Drivers and Barriers of Sustainable Consumption," Junior Management Science (JUMS), Junior Management Science e. V., vol. 6(2), pages 324-346.
    10. L. Ende & M.-A. Reinhard & L. Göritz, 2023. "Detecting Greenwashing! The Influence of Product Colour and Product Price on Consumers’ Detection Accuracy of Faked Bio-fashion," Journal of Consumer Policy, Springer, vol. 46(2), pages 155-189, June.
    11. Erifili Papista & Athanasios Krystallis, 2013. "Investigating the Types of Value and Cost of Green Brands: Proposition of a Conceptual Framework," Journal of Business Ethics, Springer, vol. 115(1), pages 75-92, June.
    12. Nathalie Spielmann, 2021. "Green is the New White: How Virtue Motivates Green Product Purchase," Journal of Business Ethics, Springer, vol. 173(4), pages 759-776, November.
    13. Carlos Ignacio Gallo Aguila & María del Pilar Castro Arellano & Marco Antonio Rodríguez Vega & Eliana Maritza Barturen Mondragón & María del Pilar Quezada Castro & Guillermo Alexander Quezada Cast, 2024. "Trends in Scientific Production on Greenwashing based on Scopus (1990-2023)," International Journal of Energy Economics and Policy, Econjournals, vol. 14(4), pages 464-471, July.
    14. Vibhava Srivastava & Amit Kumar Gupta, 2023. "Price sensitivity, government green interventions, and green product availability triggers intention toward buying green products," Business Strategy and the Environment, Wiley Blackwell, vol. 32(1), pages 802-819, January.
    15. Septianto, Felix & Kemper, Joya A., 2021. "The effects of age cues on preferences for organic food: The moderating role of message claim," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    16. Fabrice Larceneux & Florence Benoît-Moreau & Valérie Renaudin, 2012. "Why Might Organic Labels Fail to Influence Consumer Choices? Marginal Labelling and Brand Equity Effects," Post-Print hal-00656485, HAL.
    17. Han Zhang & Chenhan Ruan & Lei Huang & Luluo Peng & Chuangxin Guo, 2023. "Personal vs. Collective Nostalgia and Different Temporally Orientated Green Consumption," Sustainability, MDPI, vol. 15(19), pages 1-22, October.
    18. Fabrice Larceneux & Florence Benoit-Moreau & Valérie Renaudin, 2012. "Why Might Organic Labels Fail to Influence Consumer Choices? Marginal Labelling and Brand Equity Effects," Journal of Consumer Policy, Springer, vol. 35(1), pages 85-104, March.
    19. Montoya-Villalobos, Maria J., 2023. "Green consumption: The role of confidence and pessimism," Ecological Economics, Elsevier, vol. 205(C).
    20. Mahsa Akbari, 2015. "Different Impacts of Advertising Appeals on Advertising Attitude for High and Low Involvement Products," Global Business Review, International Management Institute, vol. 16(3), pages 478-493, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ecolec:v:206:y:2023:i:c:s092180092300023x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/ecolecon .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.