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Here comes Generation Z: Millennials as managers

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  • Gabrielova, Karina
  • Buchko, Aaron A.

Abstract

As the workplace continues to change, a new generational cohort—Generation Z, sometimes referred to as iGen—is beginning to enter the workforce. At the same time, millennials are now progressing in their careers and will be challenged with managing these incoming workers. The purpose of this article is to provide a contextual overview that identifies and illuminates some of the defining work-related characteristics of these two youngest generations in the workplace to increase understanding of the potential intergenerational conflict between these cohorts and develop leadership strategies that can be utilized to increase employee morale and productivity. This article analyzes the millennial supervisor-Gen Z subordinate relationship based on generational cohort theory, leader-member exchange (LMX) theory, and the work values framework.

Suggested Citation

  • Gabrielova, Karina & Buchko, Aaron A., 2021. "Here comes Generation Z: Millennials as managers," Business Horizons, Elsevier, vol. 64(4), pages 489-499.
    • Handle: RePEc:eee:bushor:v:64:y:2021:i:4:p:489-499
    DOI: 10.1016/j.bushor.2021.02.013
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    References listed on IDEAS

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    1. Maria-Cristina IORGULESCU, 2016. "Generation Z And Its Perception Of Work," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 47-54, June.
    2. David J. Deming, 2017. "The Growing Importance of Social Skills in the Labor Market," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 132(4), pages 1593-1640.
    3. Stewart, Jeanine S. & Oliver, Elizabeth Goad & Cravens, Karen S. & Oishi, Shigehiro, 2017. "Managing millennials: Embracing generational differences," Business Horizons, Elsevier, vol. 60(1), pages 45-54.
    Full references (including those not matched with items on IDEAS)

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