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Content
2021, Volume 61, Issue C
- S0969698921001454 Perceived brand authenticity and social exclusion as drivers of psychological brand ownership
by Kumar, Vikas & Kaushal, Vikrant
- S0969698921001466 The social media response to the rollout of legalized cannabis retail in Ontario, Canada
by Aversa, Joseph & Jacobson, Jenna & Hernandez, Tony & Cleave, Evan & Macdonald, Michael & Dizonno, Stephanie
- S0969698921001478 Investigating the impact of shopper personality on behaviour in immersive Virtual Reality store environments
by Schnack, Alexander & Wright, Malcolm J. & Elms, Jonathan
- S0969698921001508 Customer pre-participatory social media drivers and their influence on attitudinal loyalty within the retail banking industry: A multi-group analysis utilizing social exchange theory
by Casper Ferm, Lars-Erik & Thaichon, Park
- S0969698921001521 Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers’ impulse purchase behavior – Do the store ambience and salesperson interactions really matter?
by Katakam, Bharath Shashanka & Bhukya, Ramulu & Bellamkonda, Raja Shekhar & Samala, Nagaraj
- S0969698921001533 Relevant, or irrelevant, external factors in panic buying
by Prentice, Catherine & Nguyen, Mai & Nandy, Purnima & Aswin Winardi, Michael & Chen, Ying & Le Monkhouse, Lien & Dominique-Ferreira, Sergio & Stantic, Bela
- S0969698921001545 Customer segmentation by web content mining
by Zhou, Jinfeng & Wei, Jinliang & Xu, Bugao
- S0969698921001557 Psychological antecedents of consumer trust in CRM campaigns and donation intentions: The moderating role of creativity
by Thomas, Sujo & Jadeja, Ashwin
- S0969698921001569 Consistent price endings increase consumers perceptions of cheapness
by Hung, Hui-Hsi & Cheng, Yin-Hui & Chuang, Shih-Chieh & Yu, Annie Pei-I & Lin, Yu-Ting
- S0969698921001582 Price versus service: Can retailers beat showrooming with competence?
by Schneider, Patricia J. & Zielke, Stephan
- S0969698921001600 Peer presence promotes popular choices: A “Spicy†field study on social influence and brand choice
by Otterbring, Tobias
- S096969891831097X Unravelling the intellectual discourse of implicit consumer cognition: A bibliometric review
by Wörfel, Philipp
- S096969892100093X Optimal pricing in social networks considering reference price effect
by Duan, Yongrui & Feng, Yixuan
- S096969892100117X The future of service: The power of emotion in human-robot interaction
by Chuah, Stephanie Hui-Wen & Yu, Joanne
- S096969892100120X Do promotion and prevention focus influence impulse buying: The role of mood regulation, shopping values, and impulse buying tendency
by Parsad, Chandan & Prashar, Sanjeev & Vijay, T. Sai & Kumar, Mukesh
- S096969892100134X “I just like this e-Retailer†: Understanding online consumers repurchase intention from relationship quality perspective
by Antwi, Samuel
- S096969892100148X Bandwagon vs snob luxuries: Targeting consumers based on uniqueness dominance
by Das, Manish & Habib, Mohshin & Saha, Victor & Jebarajakirthy, Charles
- S096969892100151X Building influencers' credibility on Instagram: Effects on followers’ attitudes and behavioral responses toward the influencer
by Belanche, Daniel & Casaló, Luis V. & Flavián, Marta & Ibáñez-Sánchez, Sergio
2021, Volume 60, Issue C
- S0969698920314107 A cross-country comparison of online deal popularity effect
by Kao, Karen C. & Rao Hill, Sally & Troshani, Indrit
- S0969698920314284 Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons: Dual mediation paths and moderating role of service role identity
by Tuan, Luu Trong & Ngan, Vu Thanh
- S0969698920314296 Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps
by Lim, Xin-Jean & Cheah, Jun-Hwa & Ng, Siew Imm & Kamal Basha, Norazlyn & Liu, Yide
- S0969698920314314 A study on factors affecting service quality and loyalty intention in mobile banking
by Zhou, Qingji & Lim, Fong Jie & Yu, Han & Xu, Gaoqian & Ren, Xiaoyu & Liu, Dan & Wang, Xiangxin & Mai, Xinda & Xu, Hong
- S0969698920314375 Digital humans in fashion: Will consumers interact?
by Silva, Emmanuel Sirimal & Bonetti, Francesca
- S0969698920314387 Temporary rules of retail product sales time series based on the matrix profile
by Li, Hailin & Wu, Yenchun Jim & Zhang, Shijie & Zou, Jinchuan
- S0969698920314399 What influences consumers’ intention to purchase organic personal care products? The role of social reassurance
by Zollo, Lamberto & Carranza, RocÃo & Faraoni, Monica & DÃaz, Estrella & MartÃn-Consuegra, David
- S0969698920314405 When less is more? The contingent effect of product supply limitation in the release of new electronic products
by Li, Hui & Xu, Yunjie & Huang, Lihua
- S0969698920314417 Customers focus and impulse buying at night markets
by Liang, Chih-Chin & Yu, Annie Pei-I & Le, Thi Hong
- S0969698921000072 Dynamic cooperative promotion in the presence of consumer reference effect with competing retailers
by Huang, Zongsheng & Bai, Peijie
- S0969698921000084 Applying the Kano model to investigate the quality of transportation services at mega events
by Chen, Mu-Chen & Hsu, Chia-Lin & Huang, Chun-Han
- S0969698921000096 Age-related effects on environmentally sustainable purchases at the time of COVID-19: Evidence from Italy
by Peluso, Alessandro M. & Pichierri, Marco & Pino, Giovanni
- S0969698921000102 What drives brand love and purchase intentions toward the local food distribution system? A study of social media-based REKO (fair consumption) groups
by Kumar, Sushant & Murphy, Mikko & Talwar, Shalini & Kaur, Puneet & Dhir, Amandeep
- S0969698921000114 The role of brand strength, type, image and product-category fit in retail brand collaborations
by Mitchell, Vincent Wayne & Balabanis, George
- S0969698921000126 Protective measures against COVID-19 and the business strategies of the retail enterprises: Differences in gender, age, education, and income among shoppers
by Untaru, Elena-Nicoleta & Han, Heesup
- S0969698921000138 Incorporating big data within retail organizations: A case study approach
by Aversa, Joseph & Hernandez, Tony & Doherty, Sean
- S0969698921000151 A game theoretic approach for analyzing the competition between national and store brands by considering store loyalty
by Assarzadegan, Parisa & Hejazi, Seyed Reza
- S0969698921000163 Building chain loyalty in grocery retailing by means of loyalty programs – A study of ‘the Norwegian case’
by Nesset, Erik & Bergem, Ola & Nervik, Bjørn & Schiøll Sørlie, Even & Helgesen, Øyvind
- S0969698921000175 Ways of shopping & retail mix at the Greengrocer's
by Arenas-Gaitán, Dr Jorge & Peral-Peral, Dra Begoña & Dr Jesús Reina-Arroyo,
- S0969698921000187 Looking at the brain: Neural effects of “made in†labeling on product value and choice
by Luis-Alberto, Casado-Aranda & Angelika, Dimoka & Juan, Sánchez-Fernández
- S0969698921000199 Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age
by Rather, Raouf Ahmad & Hollebeek, Linda D.
- S0969698921000205 The moderating effect of average wage and number of stores on private label market share: A hierarchical linear model analysis
by Mao, Zhixin & Duan, Yongrui & Yao, Yuliang & Huo, Jiazhen
- S0969698921000217 Panic buying: The effect of thinking style and situational ambiguity
by Herjanto, Halimin & Amin, Muslim & Purington, Elizabeth F.
- S0969698921000229 Exploring customer engagement in the product vs. service context
by Behnam, Mohsen & Hollebeek, Linda D. & Clark, Moira K. & Farabi, Reza
- S0969698921000230 The role of product history in consumer response to online second-hand clothing retail service based on circular fashion
by Kim, Naeun (Lauren) & Woo, Hongjoo & Ramkumar, Bharath
- S0969698921000242 Out-of-stock justifications and consumers’ behavioral outcomes– exploring the role of product type and sales level information in out-of-stock situations
by Ezhil Kumar, Madhumitha & Sharma, Dheeraj P. & Tapar, Archit V.
- S0969698921000254 Nicknames as identity badges: How self-reflective nicknames can facilitate users’ online social interactions
by Zhou, Fei & Mou, Jian & He, Meixian & Kim, Jongki
- S0969698921000266 Does managing customer accounts receivable impact customer relationships, and sales performance? An empirical investigation
by Singh, Ramendra Pratap & Singh, Ramendra & Mishra, Prashant
- S0969698921000308 Augmented reality in smart retailing: A (n) (A) Symmetric Approach to continuous intention to use retail brands’ mobile AR apps
by Nikhashemi, S.R. & Knight, Helena H. & Nusair, Khaldoon & Liat, Cheng Boon
- S0969698921000321 Identifying antecedent conditions for luxury brand purchase
by Jin, Ting & Prentice, Catherine & Shao, Wei
- S0969698921000333 Why are you so tolerant? Towards the relationship between consumer expectations and level of involvement
by Pereira Filho, Evadio & Moreno Añez, Miguel Eduardo
- S0969698921000345 M-commerce: The nexus between mobile shopping service quality and loyalty
by Omar, Suha & Mohsen, Kholoud & Tsimonis, Georgios & Oozeerally, Adam & Hsu, Jen-Hsien
- S0969698921000357 Behavioural and psychographic characteristics of supermarket catalogue users
by Tan, Pei Jie & Tanusondjaja, Arry & Corsi, Armando & Lockshin, Larry & Villani, Christopher & Bogomolova, Svetlana
- S0969698921000369 The interactive effect of numerical precision and message framing in increasing consumer awareness of food waste issues
by Khalil, Mary & Septianto, Felix & Lang, Bodo & Northey, Gavin
- S0969698921000370 The effect of mental availability on snack food choices
by Stocchi, Dr Lara & Kemps, Eva & Anesbury, Dr Zachary
- S0969698921000382 A replication study of the credit card effect on spending behavior and an extension to mobile payments
by Liu, Yunxin & Dewitte, Siegfried
- S0969698921000394 Determinants of online food purchasing: The impact of socio-demographic and situational factors
by Dominici, Andrea & Boncinelli, Fabio & Gerini, Francesca & Marone, Enrico
- S0969698921000400 Conducting qualitative and quantitative analyses of sustainable behaviour
by Liu, Chih-Hsing
- S0969698921000412 Making decision with an alternative mind-set: Predicting entrepreneurial intention toward f-commerce in a cross-country context
by Ashraf, Mohammad Ali & Alam, Mirza Mohammad Didarul & Alexa, Lidia
- S0969698921000424 Managing loyalty program communications in the digital era: Does culture matter?
by Yang, Morgan X. & Zeng, Kevin J. & Chan, Haksin & Yu, Irina Y.
- S0969698921000436 Uniqueness and luxury: A moderated mediation approach
by Jebarajakirthy, Charles & Das, Manish
- S0969698921000448 How attachment affects user stickiness on live streaming platforms: A socio-technical approach perspective
by Li, You & Li, Xiaolin & Cai, Jiali
- S0969698921000461 Does online observational learning matter? Empirical evidence from panel data
by Lu, Jian & Su, Xiang & Diao, Yajing & Wang, Nianxin & Zhou, Bin
- S0969698921000473 Building consumer loyalty through e-shopping experiences: The mediating role of emotions
by Cachero-MartÃnez, Silvia & Vázquez-Casielles, Rodolfo
- S0969698921000485 Branded app atmospherics: Examining the effect of pleasure–arousal–dominance in brand relationship building
by Hsieh, Sara H. & Lee, Crystal T. & Tseng, Timmy H.
- S0969698921000497 The role of social media in internet banking transition during COVID-19 pandemic: Using multiple methods and sources in qualitative research
by Naeem, Muhammad & Ozuem, Wilson
- S0969698921000503 Insights and anatomy of brand experience in app-based retailing (eRBX): Critical play of physical evidence and enjoyment
by Mondal, Jalaluddin & Chakrabarti, Somnath
- S0969698921000515 Pricing, greening, and transparency decisions considering the impact of government subsidies and CSR behavior in supply chain decisions
by Khosroshahi, Hossein & Dimitrov, Stanko & Hejazi, Seyed Reza
- S0969698921000527 How to achieve consumer continuance intention toward branded apps—from the consumer–brand engagement perspective
by Qing, Tang & Haiying, Du
- S0969698921000539 How customer experience incongruence affects omnichannel customer retention: The moderating role of channel characteristics
by Gao, Wei & Li, Wenqian & Fan, Hua & Jia, Xingping
- S0969698921000576 Self-diminishing effects of awe on consumer forgiveness in service encounters
by Yang, Yan & Hu, Jing
- S0969698921000606 Impact of visual information on online consumer review behavior: Evidence from a hotel booking website
by Kim, Molan & Lee, Seung Min & Choi, Sanghak & Kim, Sang Yong
- S0969698921000618 Impulsive purchasing in grocery shopping: Do the shopping companions matter?
by Chen, Xuqi & Kassas, Bachir & Gao, Zhifeng
- S0969698921000631 The joint effect of flirting and emotional labor on customer service-related outcomes
by Medler-Liraz, Hana & Seger-Guttmann, Tali
- S0969698921000655 Packaging-free products: A lever of proximity and loyalty between consumers and grocery stores
by Louis, Didier & Lombart, Cindy & Durif, Fabien
- S0969698921000667 Managing privacy paradox through national culture: Reshaping online retailing strategy
by Liyanaarachchi, Gajendra
- S0969698921000679 Going digital? The impact of social media marketing on retail website traffic, orders and sales
by Dolega, Les & Rowe, Francisco & Branagan, Emma
- S0969698921000680 Optimal generic and brand advertising efforts in a decentralized supply chain considering customer surplus
by Ma, Peng
- S0969698921000692 Entertainment in retailing: Challenges and opportunities in the TV game console industry
by Tsai, Pei-Hsuan & Chen, Chih-Jou
- S0969698921000709 More than what meets the eye: Understanding the effects of poly-contextual cues in online fashion retailing
by Baek, Eunsoo & Huang, Zhihong & Hwan (Mark) Lee, Seung
- S0969698921000710 Drivers of customer satisfaction in the grocery retail industry: A longitudinal analysis across store formats
by Goić, Marcel & Levenier, Camilo & Montoya, Ricardo
- S0969698921000746 The role of trust in the relationship between consumers, producers and retailers of organic food: A sector-based approach
by Ladwein, Richard & Sánchez Romero, Andrea Milena
- S096969892100014X Distinguishing between the impact of social media public and private compliments on customers’ future service recovery expectations
by Bozkurt, Sıddık & Gligor, David
- S096969892100031X Relating brand anxiety, brand hatred and obsess: Moderating role of age and brand affection
by Japutra, Arnold & Kumar Roy, Sanjit & Pham, Tram-Anh N.
- S096969892100045X Online channel strategies under different offline channel power structures
by Pu, Xujin & Zhang, Shiming & Ji, Bowen & Han, Guanghua
- S096969892100062X Why consumers exaggerate in online reviews? Moral disengagement and dark personality traits
by Kapoor, Payal S. & M S, Balaji & Maity, Moutusy & Jain, Nikunj Kumar
- S096969892100076X Platform quality factors influencing content providers’ loyalty
by Kim, Junic
2021, Volume 59, Issue C
- S0969698920312972 A two-stage model for forecasting consumers’ intention to purchase with e-coupons
by Ren, Xinxin & Cao, Jingjing & Xu, Xianhao & Gong, Yeming (Yale)
- S0969698920313394 Exploring the factors affecting customers’ intention to purchase a smart speaker
by Ling, Hsiao-Chi & Chen, Hong-Ren & Ho, Kevin K.W. & Hsiao, Kuo-Lun
- S0969698920313515 Social learning effects of complaint handling on social media: Self-construal as a moderator
by Ku, Hsuan-Hsuan & Shang, Rong-An & Fu, Yi-Fan
- S0969698920313527 The impact of customer experience on consumer purchase intention in cross-border E-commerce——Taking network structural embeddedness as mediator variable
by Chen, Nan & Yang, Yunpeng
- S0969698920313539 ‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry
by Djafarova, Elmira & Bowes, Tamar
- S0969698920313540 Return policy, No joke: An investigation into the impact of a retailer's return policy on consumers' decision making
by Rokonuzzaman, Md & Iyer, Pramod & Harun, Ahasan
- S0969698920313552 The effects of the visual presentation of an Influencer's Extroversion on perceived credibility and purchase intentions—moderated by personality matching with the audience
by Argyris, Young Anna & Muqaddam, Aziz & Miller, Steven
- S0969698920313564 Modeling consumer engagement on social networking sites: Roles of attitudinal and motivational factors
by Bailey, Ainsworth Anthony & Bonifield, Carolyn M. & Elhai, Jon D.
- S0969698920313588 Pricing and return strategy of online retailers based on return insurance
by Ren, Minglun & Liu, Jiqiong & Feng, Shuai & Yang, Aifeng
- S0969698920313606 The role of food eating values and exploratory behaviour traits in predicting intention to consume organic foods: An extended planned behaviour approach
by Sadiq, Muhammad Ahsan & Rajeswari, Balasundaram & Ansari, Lubna & Danish Kirmani, Mohd
- S0969698920313618 My style, my food, my waste! Consumer food waste-related lifestyle segments
by Aschemann-Witzel, Jessica & de Hooge, Ilona E. & Almli, Valérie L.
- S0969698920313631 Assessing the influence of goal pursuit and emotional attachment on customer engagement behaviors
by Li, Dongmei & Han, Xiaoyun
- S0969698920313643 Self-service technology in supermarkets – Do frontline staff still matter?
by Sharma, Piyush & Ueno, Akiko & Kingshott, Russel
- S0969698920313655 Panic buying in the COVID-19 pandemic: A multi-country examination
by Islam, Tahir & Pitafi, Abdul Hameed & Arya, Vikas & Wang, Ying & Akhtar, Naeem & Mubarik, Shujaat & Xiaobei, Liang
- S0969698920313667 International retail format transfer: A comparison study of Australian and U.S. warehouse club members
by Li, Jie & Huddleston, Patricia & Minahan, Stella
- S0969698920313679 Book belly band as a visual cue: Assessing its impact on consumers’ in-store responses
by Visentin, Marco & Tuan, Annamaria
- S0969698920313680 Electronic logistics service quality and repurchase intention in e-tailing: Catalytic role of shopping satisfaction, payment options, gender and returning experience
by Jain, Nikunj Kumar & Gajjar, Hasmukh & Shah, Bhavin J.
- S0969698920313692 Cooperative game analysis of coordination mechanisms under fairness concerns of a green retailer
by Zhang, Ranran & Ma, Weimin & Si, Hongyun & Liu, Jinjin & Liao, Le
- S0969698920313709 The moderating role of childhood socioeconomic status on the impact of nudging on the perceived threat of coronavirus and stockpiling intention
by Kim, Jungkeun & Giroux, Marilyn & Kim, Jae-Eun & Choi, Yung Kyun & Gonzalez-Jimenez, Hector & Lee, Jacob C. & Park, Jooyoung & Jang, Seongsoo & (Sam) Kim, Seongseop
- S0969698920313710 To err is human: Tolerate humans instead of machines in service failure
by Chen, Nuoya & Mohanty, Smaraki & Jiao, Jinfeng & Fan, Xiucheng
- S0969698920313722 Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective
by Moghavvemi, Sedigheh & Mei, Tan Xin & Phoong, Seuk Wai & Phoong, Seuk Yen
- S0969698920313734 Consumer responses to trade-offs in eco-friendly clothing: The moderating effects of fashion leadership and regulatory focus
by Hyun, Jonghan & Lee, Kiwon & Kim-Vick, Jihyun
- S0969698920313746 A netnographical approach to typologizing customer engagement and corporate misconduct
by Hua, Lian-Lian & Prentice, Catherine & Han, Xiaoyun
- S0969698920313758 The impact of cross border E-tailer's return policy on consumer's purchase intention
by Shao, Bingjia & Cheng, Zhendong & Wan, Lijuan & Yue, Jie
- S0969698920313771 An innovation resistance theory perspective on purchase of eco-friendly cosmetics
by Sadiq, Mohd & Adil, Mohd & Paul, Justin
- S0969698920313783 Managing transformations in retail agglomerations:Case Itis shopping center
by Hänninen, Mikko & Paavola, Lauri
- S0969698920313795 Opinion leadership vs. para-social relationship: Key factors in influencer marketing
by Farivar, Samira & Wang, Fang & Yuan, Yufei
- S0969698920313801 True colors: Consumers’ packaging choices depend on the color of retail environment
by Martinez, Luisa M. & Rando, Belén & Agante, Luisa & Abreu, Ana Maria
- S0969698920313813 Observing viewers’ self-reported and neurophysiological responses to message appeal in social media advertisements
by Wajid, Anees & Raziq, Muhammad Mustafa & Ahmed, Qazi Mohammed & Ahmad, Mansoor
- S0969698920313825 Online channel adoption in supermarket retailing
by Frasquet, Marta & Ieva, Marco & Ziliani, Cristina
- S0969698920313837 Using in-store customer education to act upon the negative effects of impulsiveness in relation to unhealthy food consumption
by Steils, Nadia
- S0969698920313849 Would you bring home ugly produce? Motivators and demotivators for ugly food consumption
by Xu, Yang & Jeong, EunHa & Jang, SooCheong (Shawn) & Shao, Xiaolong
- S0969698920313850 Organic food corporate image and customer co-developing behavior: The mediating role of consumer trust and purchase intention
by Yu, Weiping & Han, Xiaoyun & Ding, Lei & He, Mingli
- S0969698920313862 Need for touch and haptic imagery: An investigation in online fashion shopping
by Silva, Susana C. & Rocha, Thelma Valeria & De Cicco, Roberta & Galhanone, Renata Fernandes & Manzini Ferreira Mattos, Luiza Tari
- S0969698920313874 Anticipated firm interaction can bias expressed customer satisfaction
by Mukherjee, Ashesh & Burnham, Thomas & King, Dan
- S0969698920313886 Ethical judgment, subjective norms, and ethical consumption: The moderating role of moral certainty
by Alsaad, Abdallah Khalaf
- S0969698920313898 A deep hybrid learning model for customer repurchase behavior
by Kim, Jina & Ji, HongGeun & Oh, Soyoung & Hwang, Syjung & Park, Eunil & del Pobil, Angel P.
- S0969698920313904 Extending variety seeking to multi-sided platforms: Impact of new retailer listing
by Vakeel, Khadija Ali & Fudurić, Morana & Malthouse, Edward C.
- S0969698920313916 Exploring E-retailing in the Danube Region countries: A study on internet purchasing
by KonÄ ar, Jelena & Grubor, Aleksandar & VuÄ enović, Sonja & Marić, Radenko
- S0969698920313928 Relative convenience, relative advantage, perceived security, perceived privacy, and continuous use intention of China’s WeChat Pay: A mixed-method two-phase design study
by Mombeuil, Claudel & Uhde, Helena
- S0969698920313941 Disentangling the respective impacts of assortment size and alignability on perceived assortment variety
by MejÃa, Victor D. & Aurier, Philippe & Huaman-Ramirez, Richard
- S0969698920313965 Low-carbon decision-making model of online shopping supply chain considering the O2O model
by Wu, Yisheng & Lu, Ronghua & Yang, Jing & Xu, Feng
- S0969698920313977 Decision-making mechanism of online retailer based on additional online comments of consumers
by Liu, Yong & Gan, Wen-xue & Zhang, Qi
- S0969698920313989 Influence of customer application experience and value in use on loyalty toward retailers
by Japutra, Arnold & Utami, Ami Fitri & Molinillo, Sebastian & Ekaputra, Irwan Adi
- S0969698920313990 A sequence analysis approach to segmenting credit card customers
by Ho, Hillbun & Tien, Keng-Ming (Terence) & Wu, Anne & Singh, Sonika
- S0969698920314004 Does live performance play a critical role in building destination brand equity — A mixed-method study of “Impression Dahongpao"
by Zhang, Shu-Ning & Li, Yong-Quan & Liu, Chih-Hsing & Ruan, Wen-Qi
- S0969698920314016 The effect of assortment and fulfillment on shopping assistance and efficiency: An e-tail servicescape perspective
by Kautish, Pradeep & Paul, Justin & Sharma, Rajesh
- S0969698920314028 Measurement of factors influencing online shopper buying decisions: A scale development and validation
by Fernandes, Semila & Venkatesh, V.G. & Panda, Rajesh & Shi, Yangyan
- S0969698920314053 Unplanned purchase of new products
by Kato, Ryo & Hoshino, Takahiro
- S0969698920314065 Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective
by Dhir, Amandeep & Sadiq, Mohd & Talwar, Shalini & Sakashita, Mototaka & Kaur, Puneet
- S0969698920314077 E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers
by Kumar, Vikas & Ayodeji, Ogunmola Gabriel
- S0969698920314089 Motives behind retailers’ post-entry expansion - Evidence from the Chinese luxury fashion market
by Bai, Huifeng & McColl, Julie & Moore, Christopher
- S0969698920314090 The happy virtual agent and its impact on the human customer in the service encounter
by Soderlund, Magnus & Oikarinen, Eeva-Liisa & Tan, Teck Ming
- S0969698920314119 More bodily motor action, less visual attention: How supermarket stimuli and consumer-related factors influence gaze behavior
by Ladeira, Wagner Junior & Dalmoro, Marlon & de Oliveira Santini, Fernando & Ruffatto, Juliane & Zanoni, Roberto
- S0969698920314132 The impact of hard discounter presence on store satisfaction and store loyalty
by Hunneman, Auke & Verhoef, Peter C. & Sloot, Laurens M.
- S0969698920314144 Planning of the cow milk assortment for large retail chains in North Italy: A comparison of two metropolitan cities
by Merlino, Valentina Maria & Mastromonaco, Giulia & Borra, Danielle & Blanc, Simone & Brun, Filippo & Massaglia, Stefano
- S0969698920314156 Marketing the use of headgear in high contact sports
by Doust, Negin Ahmadi Saber & van Esch, Patrick & Kemper, Joya & Franklin, Drew & Casserly, Shane
- S0969698920314247 Effects of employees’ opportunities to influence in-store music on sales: Evidence from a field experiment
by Daunfeldt, Sven-Olov & Moradi, Jasmine & Rudholm, Niklas & Öberg, Christina
- S0969698920314259 Determinants of customers’ intentions towards environmentally sustainable banking: Testing the structural model
by Taneja, Shilpa & Ali, Liaqat
- S0969698920314260 The impact of planned vs. unplanned purchases on subsequent purchase decision making in sequential buying situations
by Sohn, Yong Seok & Ko, Man Ting
- S0969698920314272 Antecedents of consumer-brand identification in terms of belonging brands
by Büyükdağ, Naci & Kitapci, Olgun
- S0969698920314302 Role of consumer health consciousness, food safety & attitude on organic food purchase in emerging market: A serial mediation model
by Nagaraj, Samala
- S0969698920314326 Revenue management in a multi-level multi-channel supply chain considering pricing, greening, and advertising decisions
by Khorshidvand, Behrooz & Soleimani, Hamed & Sibdari, Soheil & Seyyed Esfahani, Mir Mehdi
- S0969698920314338 From overt to covert: Exploring discrimination against homosexual consumers in retail stores
by Rosenbaum, Mark S. & Ramirez, Germán Contreras & Kim, Kathy (Kawon)
- S0969698920314351 Food advertising targeting children in India: Analysis and implications
by Mehta, Ritu & Bharadwaj, Apoorva
- S096969892031359X Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms
by Ray, Arghya & Bala, Pradip Kumar & Chakraborty, Shibashish & Dasgupta, Shilpee A.
- S096969892031362X Validating a consumer-based service brand equity (CBSBE) model in the airline industry
by Sarker, Moniruzzaman & Mohd-Any, Amrul Asraf & Kamarulzaman, Yusniza
- S096969892031376X “I just don't like digital-only banks, and you should not use them either†: Traditional-bank customers' opposition to using digital-only banks
by Nel, Jacques & Boshoff, Christo
- S096969892031393X The unexpected effect of frugality on green purchase intention
by Wang, Hong & Ma, Baolong & Bai, Rubing & Zhang, Lin
- S096969892031403X Profit for friends, fairness for strangers: Social distance reverses the endowment effect in proxy decision making
by Kim, Hyunji & Schnall, Simone
- S096969892031434X Exploring the use of content analysis methodology in consumer research
by Vespestad, May Kristin & Clancy, Anne
2021, Volume 58, Issue C
- S0969698916304398 A commentary on “conceptualising and measuring Consumer-Based Brand–Retailer–Channel Equityâ€
by Pappu, Ravi & Quester, Pascale
- S0969698919304783 Sound-symbolic signaling of online retailer sizes: The moderating effect of shopping goals
by Ketron, Seth & Spears, Nancy
- S0969698919315632 The use of event related potentials brain methods in the study of Conscious and unconscious consumer decision making processes
by Ozkara, Behcet Yalin & Bagozzi, Richard
- S0969698920306238 A detailed behavioral analysis on consumer and customer changing behavior with respect to social networking sites
by Sundararaj, Vinu & Rejeesh, M R
- S0969698920309814 Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic
by Naeem, Muhammad
- S0969698920311012 Managing service recovery experience: Effects of the forgiveness for older consumers
by Babin, Barry J. & Zhuang, Weiling & Borges, Adilson
- S0969698920312649 Restorative experiences and online tourists’ willingness to pay a price premium in an augmented reality environment
by Huang, Tseng-Lung
- S0969698920312662 Technology product coolness and its implication for brand love
by Tiwari, Amit Anand & Chakraborty, Anirban & Maity, Moutusy
- S0969698920312686 Celebrity endorsements: Investigating the interactive effects of internalization, identification and product type on consumers’ attitudes and intentions
by El Hedhli, Kamel & Zourrig, Haithem & Becheur, Imene
- S0969698920312698 Intellectual property pricing under asymmetric duopoly
by Nie, Pu-yan & Chen, Zi-rui & Wang, Chan
- S0969698920312704 Religious influences in unrestrained consumer behaviour
by Singh, Jaskaran & Singh, Gurbir & Kumar, Satinder & Mathur, Ajeet N.
- S0969698920312716 Estimating small-area demand of urban tourist for groceries: The case of Greater London
by Ye, Zi & Clarke, Graham & Newing, Andy
- S0969698920312728 Transaction factors’ influence on the choice of payment by Polish consumers
by Świecka, Beata & Terefenko, Paweł & Paprotny, Dominik
- S0969698920312741 Does the locomotion technique matter in an immersive virtual store environment? – Comparing motion-tracked walking and instant teleportation
by Schnack, Alexander & Wright, Malcolm J. & Holdershaw, Judith L.
- S0969698920312765 Manufacturer rebate and channel coordination in O2O retailing
by Pei, Zhi & Wooldridge, Barbara Ross & Swimberghe, Krist R.
- S0969698920312789 Does environmentally responsible purchase intention matter for consumers? A predictive sustainable model developed through an empirical study
by Kumar, Anil & Prakash, Gyan & Kumar, Gaurav
- S0969698920312807 A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention
by Park, Jungkun & Hyun, Hyowon & Thavisay, Toulany
- S0969698920312819 Women are more likely to buy unknown brands than men: The effects of gender and known versus unknown brands on purchase intentions
by Karpinska-Krakowiak, Malgorzata
- S0969698920312820 Integrated planning for product selection, shelf-space allocation, and replenishment decision with elasticity and positioning effects
by Kim, Gwang & Moon, Ilkyeong
- S0969698920312832 Rethinking the bottom of the pyramid: Towards a new marketing mix
by Purohit, Sonal & Paul, Justin & Mishra, Rikee
- S0969698920312844 You follow fitness influencers on YouTube. But do you actually exercise? How parasocial relationships, and watching fitness influencers, relate to intentions to exercise
by Sokolova, Karina & Perez, Charles
- S0969698920312856 Duration of price promotion and product profit: An in-depth study based on point-of-sale data
by Li, Zhen & Yada, Katsutoshi & Zennyo, Yusuke
- S0969698920312868 Hurry up! The effect of pop-up stores’ ephemerality on consumers’ intention to visit
by Henkel, Laura & Toporowski, Waldemar
- S0969698920312881 Mobile-assisted showroomers: Understanding their purchase journey and personalities
by Fiestas, Jorge Carlos & Tuzovic, Sven
- S0969698920312893 Impact of auditory sense on trust and brand affect through auditory social interaction and control
by Poushneh, Atieh
- S0969698920312911 Humanizing voice assistant: The impact of voice assistant personality on consumers’ attitudes and behaviors
by Poushneh, Atieh
- S0969698920312923 Using word of mouth data from social media to identify asymmetric competition in food retailing
by Jaeger, Lena-Christin & Höhler, Julia
- S0969698920312935 Refining e-shoppers’ perceived risks: Development and validation of new measurement scale
by Bashir, Shahid & Khwaja, Muddasar Ghani & Mahmood, Asif & Turi, Jamshid Ali & Latif, Khawaja Fawad
- S0969698920312947 Multichannel shopping: The effect of decision making style on shopper journey configuration and satisfaction
by Harris, Patricia & Dall’Olmo Riley, Francesca & Hand, Chris
- S0969698920312959 Managing the effectiveness of e-commerce platforms in a pandemic
by Tran, Lobel Trong Thuy
- S0969698920312960 Go loud or go home? How power distance belief influences the effect of brand prominence on luxury goods purchase intention
by Aw, Eugene Cheng-Xi & Chuah, Stephanie Hui-Wen & Sabri, Mohamad Fazli & Kamal Basha, Norazlyn
- S0969698920312984 A study on China's time-honored catering brands: Achieving new inheritance of traditional brands
by Zhang, Shu-Ning & Li, Yong-Quan & Liu, Chih-Hsing & Ruan, Wen-Qi
- S0969698920312996 Resilience toward supply disruptions: A stochastic inventory control model with partial backordering under the base stock policy
by Taleizadeh, Ata Allah & Tafakkori, Keivan & Thaichon, Park
- S0969698920313011 Enhancing relationships in e-tail: Role of relationship quality and duration
by Dorai, Sriram & Balasubramanian, Nataraj & Sivakumaran, Bharadhwaj
- S0969698920313084 QR code and mobile payment: The disruptive forces in retail
by Yan, Li-Ya & Tan, Garry Wei-Han & Loh, Xiu-Ming & Hew, Jun-Jie & Ooi, Keng-Boon
- S0969698920313096 Social network analysis and domestic and international retailers: An investigation of social media networks of cosmetic brands
by Watanabe, Nicholas M. & Kim, Jiyeon & Park, Joohyung
- S0969698920313102 The association between spatial attributes and neighborhood characteristics based on Meituan take-out data: Evidence from shanghai business circles
by Shi, Yishao & Tao, Tianhui & Cao, Xiangyang & Pei, Xiaowen
- S0969698920313114 Followers' engagement with instagram influencers: The role of influencers’ content and engagement strategy
by Tafesse, Wondwesen & Wood, Bronwyn P.
- S0969698920313126 Consumers’ preferences, attitudes and willingness to pay for bio-textile in wood fibers
by Sandra, Notaro & Alessandro, Paletto
- S0969698920313138 Uncertainty and affluent teenagers’ luxury buying-decision: The role of avoidance-related indecisiveness
by Sanyal, Shamindra Nath & Mazumder, Rabin & Singh, Ramendra & Sharma, Yukti
- S0969698920313217 Competitive location-based mobile coupon targeting strategy
by Luo, Meiling & Li, Gang & Chen, Xudong
- S0969698920313230 Examining the consequences of customer-oriented deviance in retail
by Mortimer, Gary & Fazal-e-Hasan, Syed Muhammad & Strebel, Judi