IDEAS home Printed from https://ideas.repec.org/a/eee/joreco/v72y2023ics0969698922003344.html
   My bibliography  Save this article

Investigating older consumers’ acceptance factors of autonomous vehicles

Author

Listed:
  • Park, Jein
  • Han, Semi

Abstract

Although autonomous vehicles are expected to provide various benefits for older consumers regarding physical and social health and successful aging, they do not show a high acceptance rate. This study develops the research model to explore the external and internal factors affecting baby boomers’ acceptance of autonomous vehicles based on the Automation Acceptance Model. We conducted an anonymous online survey with a professional online research company to examine the research model. Based on the results, we propose the implications of improved mobility due to autonomous vehicles on the healthy life of older consumers.

Suggested Citation

  • Park, Jein & Han, Semi, 2023. "Investigating older consumers’ acceptance factors of autonomous vehicles," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    • Handle: RePEc:eee:joreco:v:72:y:2023:i:c:s0969698922003344
    DOI: 10.1016/j.jretconser.2022.103241
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969698922003344
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jretconser.2022.103241?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Muhammad Adeel & Anthony G. O. Yeh & Feng Zhang, 2017. "Gender inequality in mobility and mode choice in Pakistan," Transportation, Springer, vol. 44(6), pages 1519-1534, November.
    2. Babin, Barry J. & Zhuang, Weiling & Borges, Adilson, 2021. "Managing service recovery experience: Effects of the forgiveness for older consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    3. Lars Böcker & Patrick Amen & Marco Helbich, 2017. "Elderly travel frequencies and transport mode choices in Greater Rotterdam, the Netherlands," Transportation, Springer, vol. 44(4), pages 831-852, July.
    4. Park, Jungkun & Hong, EunPyo & Le, Hoang TPM, 2021. "Adopting autonomous vehicles: The moderating effects of demographic variables," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    5. Faber, Koen & van Lierop, Dea, 2020. "How will older adults use automated vehicles? Assessing the role of AVs in overcoming perceived mobility barriers," Transportation Research Part A: Policy and Practice, Elsevier, vol. 133(C), pages 353-363.
    6. Parment, Anders, 2013. "Generation Y vs. Baby Boomers: Shopping behavior, buyer involvement and implications for retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 20(2), pages 189-199.
    7. Fredric D. Wolinsky & Mark W. Vander Weg & René Martin & Frederick W. Unverzagt & Sherry L. Willis & Michael Marsiske & George W. Rebok & John N. Morris & Karlene K. Ball & Sharon L. Tennstedt, 2010. "Does Cognitive Training Improve Internal Locus of Control Among Older Adults?," The Journals of Gerontology: Series B, The Gerontological Society of America, vol. 65(5), pages 591-598.
    8. Stanley, John K. & Hensher, David A. & Stanley, Janet R. & Vella-Brodrick, Dianne, 2011. "Mobility, social exclusion and well-being: Exploring the links," Transportation Research Part A: Policy and Practice, Elsevier, vol. 45(8), pages 789-801, October.
    9. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
    10. Cheng, Long & Chen, Xuewu & Yang, Shuo & Cao, Zhan & De Vos, Jonas & Witlox, Frank, 2019. "Active travel for active ageing in China: The role of built environment," Journal of Transport Geography, Elsevier, vol. 76(C), pages 142-152.
    11. Kum Fai Yuen & Grace Chua & Xueqin Wang & Fei Ma & Kevin X. Li, 2020. "Understanding Public Acceptance of Autonomous Vehicles Using the Theory of Planned Behaviour," IJERPH, MDPI, vol. 17(12), pages 1-19, June.
    12. Nastjuk, Ilja & Herrenkind, Bernd & Marrone, Mauricio & Brendel, Alfred Benedikt & Kolbe, Lutz M., 2020. "What drives the acceptance of autonomous driving? An investigation of acceptance factors from an end-user's perspective," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Su, Rongxiang & Xiao, Jingyi & McBride, Elizabeth C. & Goulias, Konstadinos G., 2021. "Understanding senior's daily mobility patterns in California using human mobility motifs," Journal of Transport Geography, Elsevier, vol. 94(C).
    2. Li, Dun & Huang, Youlin & Qian, Lixian, 2022. "Potential adoption of robotaxi service: The roles of perceived benefits to multiple stakeholders and environmental awareness," Transport Policy, Elsevier, vol. 126(C), pages 120-135.
    3. Yang, Yongjiang & Sasaki, Kuniaki & Cheng, Long & Tao, Sui, 2022. "Does the built environment matter for active travel among older adults: Insights from Chiba City, Japan," Journal of Transport Geography, Elsevier, vol. 101(C).
    4. Cheng, Long & Shi, Kunbo & De Vos, Jonas & Cao, Mengqiu & Witlox, Frank, 2021. "Examining the spatially heterogeneous effects of the built environment on walking among older adults," Transport Policy, Elsevier, vol. 100(C), pages 21-30.
    5. Foroughi, Behzad & Nhan, Pham Viet & Iranmanesh, Mohammad & Ghobakhloo, Morteza & Nilashi, Mehrbakhsh & Yadegaridehkordi, Elaheh, 2023. "Determinants of intention to use autonomous vehicles: Findings from PLS-SEM and ANFIS," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    6. Purani, Keyoor & Kumar, Deepak S. & Sahadev, Sunil, 2019. "e-Loyalty among millennials: Personal characteristics and social influences," Journal of Retailing and Consumer Services, Elsevier, vol. 48(C), pages 215-223.
    7. Subero-Navarro, à urea & Pelegrín-Borondo, Jorge & Reinares-Lara, Eva & Olarte-Pascual, Cristina, 2022. "Proposal for modeling social robot acceptance by retail customers: CAN model + technophobia," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    8. Jing, Peng & Wang, Baihui & Cai, Yunhao & Wang, Bichen & Huang, Jiahui & Yang, Chenglu & Jiang, Chengxi, 2023. "What is the public really concerned about the AV crash? Insights from a combined analysis of social media and questionnaire survey," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    9. Kwang-Sub Lee & Jin Ki Eom & Jun Lee & Sangpil Ko, 2021. "Analysis of the Activity and Travel Patterns of the Elderly Using Mobile Phone-Based Hourly Locational Trajectory Data: Case Study of Gangnam, Korea," Sustainability, MDPI, vol. 13(6), pages 1-23, March.
    10. Peng Zang & Hualong Qiu & Fei Xian & Linchuan Yang & Yanan Qiu & Hongxu Guo, 2022. "Nonlinear Effects of the Built Environment on Light Physical Activity among Older Adults: The Case of Lanzhou, China," IJERPH, MDPI, vol. 19(14), pages 1-15, July.
    11. Katrin Lättman & Lars E. Olsson & Margareta Friman & Satoshi Fujii, 2019. "Perceived Accessibility, Satisfaction with Daily Travel, and Life Satisfaction among the Elderly," IJERPH, MDPI, vol. 16(22), pages 1-15, November.
    12. Jaiswal, Deepak & Deshmukh, Arun Kumar & Thaichon, Park, 2022. "Who will adopt electric vehicles? Segmenting and exemplifying potential buyer heterogeneity and forthcoming research," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    13. Saidatulakmal Mohd & Abdul Rais Abdul Latiff & Abdelhak Senadjki, 2019. "Travel Behavior of Elderly in George Town and Malacca, Malaysia," Sustainability, MDPI, vol. 11(19), pages 1-20, September.
    14. Misra, Aditi & Shirgaokar, Manish & Weinstein Agrawal, Asha & Dobbs, Bonnie & Wachs, Martin, 2022. "How older adults use Ride-hailing booking technology in California," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 11-30.
    15. Ben Arfi, Wissal & Ben Nasr, Imed & Khvatova, Tatiana & Ben Zaied, Younes, 2021. "Understanding acceptance of eHealthcare by IoT natives and IoT immigrants: An integrated model of UTAUT, perceived risk, and financial cost," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
    16. Zhang Sen & Zhang Ke & Liu Xiaoyang & Zeng Jian & Liu Yan & Zhao Lian, 2022. "Characterisation of elderly daily travel behaviour in Tianjin using a space–time cube," Environment and Planning B, , vol. 49(2), pages 603-618, February.
    17. Yang, Linchuan & Ao, Yibin & Ke, Jintao & Lu, Yi & Liang, Yuan, 2021. "To walk or not to walk? Examining non-linear effects of streetscape greenery on walking propensity of older adults," Journal of Transport Geography, Elsevier, vol. 94(C).
    18. Saeideh Sharifi fard & Ezhar Tamam & Md Salleh Hj Hassan & Moniza Waheed & Zeinab Zaremohzzabieh, 2016. "Factors affecting Malaysian university students’ purchase intention in social networking sites," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1182612-118, December.
    19. Chou, Jui-Sheng & Gusti Ayu Novi Yutami, I, 2014. "Smart meter adoption and deployment strategy for residential buildings in Indonesia," Applied Energy, Elsevier, vol. 128(C), pages 336-349.
    20. Philippe Cohard, 2020. "Information Systems Values: A Study of the Intranet in Three French Higher Education Institutions," Post-Print hal-02987225, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:joreco:v:72:y:2023:i:c:s0969698922003344. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-retailing-and-consumer-services .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.