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Ordering Behavior in Retail Stores and Implications for Automated Replenishment

Citations

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Cited by:

  1. Anna‐Lena Sachs & Michael Becker‐Peth & Stefan Minner & Ulrich W. Thonemann, 2022. "Empirical newsvendor biases: Are target service levels achieved effectively and efficiently?," Production and Operations Management, Production and Operations Management Society, vol. 31(4), pages 1839-1855, April.
  2. Francis de Véricourt & Huseyin Gurkan, 2026. "Is Your Machine Better Than You? You May Never Know," Management Science, INFORMS, vol. 72(1), pages 558-574, January.
  3. Nathan Craig & Nicole DeHoratius & Ananth Raman, 2016. "The Impact of Supplier Inventory Service Level on Retailer Demand," Manufacturing & Service Operations Management, INFORMS, vol. 18(4), pages 461-474, October.
  4. Diwas S. KC & Bradley R. Staats & Maryam Kouchaki & Francesca Gino, 2020. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance," Management Science, INFORMS, vol. 66(10), pages 4397-4416, October.
  5. Marie-Pascale Grimon & Christopher Mills, 2025. "Better Together? A Field Experiment on Human-Algorithm Interaction in Child Protection," Papers 2502.08501, arXiv.org, revised Feb 2026.
  6. Daniel Garcia & Juha Tolvanen & Alexander K. Wagner, 2022. "Demand Estimation Using Managerial Responses to Automated Price Recommendations," Management Science, INFORMS, vol. 68(11), pages 7918-7939, November.
  7. Maria De‐Arteaga & Stefan Feuerriegel & Maytal Saar‐Tsechansky, 2022. "Algorithmic fairness in business analytics: Directions for research and practice," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3749-3770, October.
  8. Song, Ruidian & Zhao, Lei & Van Woensel, Tom & Fransoo, Jan C., 2019. "Coordinated delivery in urban retail," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 126(C), pages 122-148.
  9. Maria R. Ibanez & Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2018. "Discretionary Task Ordering: Queue Management in Radiological Services," Management Science, INFORMS, vol. 64(9), pages 4389-4407, September.
  10. Achal Bassamboo & Antonio Moreno & Ioannis Stamatopoulos, 2020. "Inventory Auditing and Replenishment Using Point‐of‐Sales Data," Production and Operations Management, Production and Operations Management Society, vol. 29(5), pages 1219-1231, May.
  11. Mahdi Mahmoudzadeh & Aadhaar Chaturvedi, 2024. "A Behavioral Model of Responsible Sourcing in Supply Chains: The Role of Dual-Sourcing Bias," Decision Analysis, INFORMS, vol. 21(4), pages 196-214, December.
  12. Lena Riesenegger & Alexander Hübner, 2022. "Reducing Food Waste at Retail Stores—An Explorative Study," Sustainability, MDPI, vol. 14(5), pages 1-21, February.
  13. Daniel Fürstenau & Abayomi Baiyere & Natalia Kliewer, 2019. "A Dynamic Model of Embeddedness in Digital Infrastructures," Information Systems Research, INFORMS, vol. 30(4), pages 1319-1342, December.
  14. Teck-Hua Ho & Noah Lim & Sadat Reza & Xiaoyu Xia, 2017. "OM Forum—Causal Inference Models in Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 19(4), pages 509-525, October.
  15. Ruomeng Cui & Gad Allon & Achal Bassamboo & Jan A. Van Mieghem, 2015. "Information Sharing in Supply Chains: An Empirical and Theoretical Valuation," Management Science, INFORMS, vol. 61(11), pages 2803-2824, November.
  16. Ehrenthal, J.C.F. & Honhon, D. & Van Woensel, T., 2014. "Demand seasonality in retail inventory management," European Journal of Operational Research, Elsevier, vol. 238(2), pages 527-539.
  17. Liu, Aijun & Zhu, Qiuyun & Xu, Lei & Lu, Qiang & Fan, Youqing, 2021. "Sustainable supply chain management for perishable products in emerging markets: An integrated location-inventory-routing model," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 150(C).
  18. Li Chen & Hau L. Lee, 2012. "Bullwhip Effect Measurement and Its Implications," Operations Research, INFORMS, vol. 60(4), pages 771-784, August.
  19. Wei, Ying & Xiong, Sijia & Li, Feng, 2019. "Ordering bias with two reference profits: Exogenous benchmark and minimum requirement," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 128(C), pages 229-250.
  20. Andrew M. Davis & Rihuan Huang & Douglas J. Thomas, 2022. "Retailer Inventory Sharing in Two-Tier Supply Chains: An Experimental Investigation," Management Science, INFORMS, vol. 68(12), pages 8773-8790, December.
  21. Broekmeulen, Rob A.C.M. & Sternbeck, Michael G. & van Donselaar, Karel H. & Kuhn, Heinrich, 2017. "Decision support for selecting the optimal product unpacking location in a retail supply chain," European Journal of Operational Research, Elsevier, vol. 259(1), pages 84-99.
  22. Salma Benchekroun & V. G. Venkatesh & Ilham Dkhissi & D. Jinil Persis & Arunmozhi Manimuthu & M. Suresh & V. Raja Sreedharan, 2023. "Managing the retail operations in the COVID‐19 pandemic: Evidence from Morocco," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(1), pages 424-447, January.
  23. Goran Avlijas & Vesna Vukanovic Dumanovic & Miljan Radunovic, 2021. "Measuring the Effects of Automatic Replenishment on Product Availability in Retail Stores," Sustainability, MDPI, vol. 13(3), pages 1-14, January.
  24. Alexander Hübner & Fabian Schäfer & Kai N. Schaal, 2020. "Maximizing Profit via Assortment and Shelf‐Space Optimization for Two‐Dimensional Shelves," Production and Operations Management, Production and Operations Management Society, vol. 29(3), pages 547-570, March.
  25. Wedad Elmaghraby & Wolfgang Jank & Shu Zhang & Itir Z. Karaesmen, 2015. "Sales Force Behavior, Pricing Information, and Pricing Decisions," Manufacturing & Service Operations Management, INFORMS, vol. 17(4), pages 495-510, October.
  26. Elisabeth Obermair & Andreas Holzapfel & Heinrich Kuhn, 2023. "Operational planning for public holidays in grocery retailing - managing the grocery retail rush," Operations Management Research, Springer, vol. 16(2), pages 931-948, June.
  27. Fildes, Robert & Ma, Shaohui & Kolassa, Stephan, 2022. "Retail forecasting: Research and practice," International Journal of Forecasting, Elsevier, vol. 38(4), pages 1283-1318.
  28. Lyu, Zhengwei & Lan, Hongjie & Liu, Samuel Shuai & Hua, Guowei & Cheng, T.C.E., 2025. "When should the fresh-food retailer embrace near-expired food commercialization?," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  29. Yiwei Wang & Vidyanand Choudhary & Shuya Yin, 2023. "Product Design Enhancement for Fashion Retailing," Service Science, INFORMS, vol. 15(3), pages 157-171, September.
  30. Jiankun Sun & Dennis J. Zhang & Haoyuan Hu & Jan A. Van Mieghem, 2022. "Predicting Human Discretion to Adjust Algorithmic Prescription: A Large-Scale Field Experiment in Warehouse Operations," Management Science, INFORMS, vol. 68(2), pages 846-865, February.
  31. Arzum Akkaş & Vishal Gaur, 2022. "OM Forum—Reducing Food Waste: An Operations Management Research Agenda," Manufacturing & Service Operations Management, INFORMS, vol. 24(3), pages 1261-1275, May.
  32. Blair Flicker, 2026. "Managerial Insight and “Optimal” Algorithms," Management Science, INFORMS, vol. 72(1), pages 128-147, January.
  33. Varun Karamshetty & Harwin De Vries & Luk N. Van Wassenhove & Sarah Dewilde & Warnyta Minnaard & Dennis Ongarora & Kennedy Abuga & Prashant Yadav, 2022. "Inventory Management Practices in Private Healthcare Facilities in Nairobi County," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 828-846, February.
  34. Olga Perdikaki & Saravanan Kesavan & Jayashankar M. Swaminathan, 2012. "Effect of Traffic on Sales and Conversion Rates of Retail Stores," Manufacturing & Service Operations Management, INFORMS, vol. 14(1), pages 145-162, January.
  35. Felipe Caro & Jean-Edouard Colliard & Elena Katok & Axel Ockenfels & Nicolas Stier-Moses & Catherine Tucker & D. J. Wu, 2026. "Introduction to the Special Issue on the Human-Algorithm Connection," Management Science, INFORMS, vol. 72(1), pages 1-13, January.
  36. Francis de Véricourt & Huseyin Gurkan, 2022. "Is your machine better than you? You may never know," ESMT Research Working Papers ESMT-22-02, ESMT European School of Management and Technology.
  37. Alexander Hübner & Heinrich Kuhn, 2024. "Decision support for managing assortments, shelf space, and replenishment in retail," Flexible Services and Manufacturing Journal, Springer, vol. 36(1), pages 1-35, March.
  38. Williams, Brent D. & Waller, Matthew A. & Ahire, Sanjay & Ferrier, Gary D., 2014. "Predicting retailer orders with POS and order data: The inventory balance effect," European Journal of Operational Research, Elsevier, vol. 232(3), pages 593-600.
  39. Hübner, Alexander H. & Kuhn, Heinrich, 2012. "Retail category management: State-of-the-art review of quantitative research and software applications in assortment and shelf space management," Omega, Elsevier, vol. 40(2), pages 199-209, April.
  40. Mou, Shandong & Robb, David J. & DeHoratius, Nicole, 2018. "Retail store operations: Literature review and research directions," European Journal of Operational Research, Elsevier, vol. 265(2), pages 399-422.
  41. Meng Li & Tao Li, 2022. "AI Automation and Retailer Regret in Supply Chains," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 83-97, January.
  42. Kouki, Chaaben & Jouini, Oualid, 2015. "On the effect of lifetime variability on the performance of inventory systems," International Journal of Production Economics, Elsevier, vol. 167(C), pages 23-34.
  43. Huber, Jakob & Stuckenschmidt, Heiner, 2020. "Daily retail demand forecasting using machine learning with emphasis on calendric special days," International Journal of Forecasting, Elsevier, vol. 36(4), pages 1420-1438.
  44. Saravanan Kesavan & Tarun Kushwaha & Dayton Steele, 2026. "Profit Implications of Judgmental Adjustments to Forecast Inputs: Evidence from a Large-Scale Field Experiment," Management Science, INFORMS, vol. 72(1), pages 119-127, January.
  45. Li Chen & Wei Luo & Kevin Shang, 2017. "Measuring the Bullwhip Effect: Discrepancy and Alignment Between Information and Material Flows," Manufacturing & Service Operations Management, INFORMS, vol. 19(1), pages 36-51, February.
  46. Felipe Caro & Anna Sáez de Tejada Cuenca, 2023. "Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS," Manufacturing & Service Operations Management, INFORMS, vol. 25(2), pages 524-542, March.
  47. Bing Bai & Hengchen Dai & Dennis J. Zhang & Fuqiang Zhang & Haoyuan Hu, 2022. "The Impacts of Algorithmic Work Assignment on Fairness Perceptions and Productivity: Evidence from Field Experiments," Manufacturing & Service Operations Management, INFORMS, vol. 24(6), pages 3060-3078, November.
  48. Haotian Song & Guoming Lai & Wenqiang Xiao, 2024. "Optimal Salesforce Compensation with General Demand and Operational Considerations," Manufacturing & Service Operations Management, INFORMS, vol. 26(6), pages 2274-2283, November.
  49. Hübner, Alexander & Schaal, Kai, 2017. "A shelf-space optimization model when demand is stochastic and space-elastic," Omega, Elsevier, vol. 68(C), pages 139-154.
  50. Frank, Markus & Ostermeier, Manuel & Holzapfel, Andreas & Hübner, Alexander & Kuhn, Heinrich, 2021. "Optimizing routing and delivery patterns with multi-compartment vehicles," European Journal of Operational Research, Elsevier, vol. 293(2), pages 495-510.
  51. Khosrowabadi, Naghmeh & Hoberg, Kai & Imdahl, Christina, 2022. "Evaluating human behaviour in response to AI recommendations for judgemental forecasting," European Journal of Operational Research, Elsevier, vol. 303(3), pages 1151-1167.
  52. Tamer Boyacı & Caner Canyakmaz & Francis de Véricourt, 2024. "Human and Machine: The Impact of Machine Input on Decision Making Under Cognitive Limitations," Management Science, INFORMS, vol. 70(2), pages 1258-1275, February.
  53. Fotios Petropoulos & Enno Siemsen, 2023. "Forecast Selection and Representativeness," Management Science, INFORMS, vol. 69(5), pages 2672-2690, May.
  54. Holzapfel, Andreas & Hübner, Alexander & Kuhn, Heinrich & Sternbeck, Michael G., 2016. "Delivery pattern and transportation planning in grocery retailing," European Journal of Operational Research, Elsevier, vol. 252(1), pages 54-68.
  55. Yun Shin Lee & Enno Siemsen, 2017. "Task Decomposition and Newsvendor Decision Making," Management Science, INFORMS, vol. 63(10), pages 3226-3245, October.
  56. Özgün Turgut & Florian Taube & Stefan Minner, 2018. "Data-driven retail inventory management with backroom effect," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 40(4), pages 945-968, October.
  57. Alexander Hübner & Kai Schaal, 2017. "Effect of replenishment and backroom on retail shelf-space planning," Business Research, Springer;German Academic Association for Business Research, vol. 10(1), pages 123-156, June.
  58. Yuqian Xu & Hongyan Dai & Wanfeng Yan, 2026. "Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment," Management Science, INFORMS, vol. 72(1), pages 223-241, January.
  59. Hui Zhao & Liang Xu & Enno Siemsen, 2021. "Inventory Sharing and Demand-Side Underweighting," Manufacturing & Service Operations Management, INFORMS, vol. 23(5), pages 1217-1236, September.
  60. Paul, Joydeep & Agatz, Niels & Savelsbergh, Martin, 2019. "Optimizing Omni-Channel Fulfillment with Store Transfers," Transportation Research Part B: Methodological, Elsevier, vol. 129(C), pages 381-396.
  61. Ioannis Stamatopoulos & Achal Bassamboo & Antonio Moreno, 2021. "The Effects of Menu Costs on Retail Performance: Evidence from Adoption of the Electronic Shelf Label Technology," Management Science, INFORMS, vol. 67(1), pages 242-256, January.
  62. Osman Alp & Alper Şen, 2021. "Delegation of Stocking Decisions Under Asymmetric Demand Information," Manufacturing & Service Operations Management, INFORMS, vol. 23(1), pages 55-69, 1-2.
  63. Käki, Anssi & Kemppainen, Katariina & Liesiö, Juuso, 2019. "What to do when decision-makers deviate from model recommendations? Empirical evidence from hydropower industry," European Journal of Operational Research, Elsevier, vol. 278(3), pages 869-882.
  64. Clare Snyder & Samantha Keppler & Stephen Leider, 2026. "Algorithm Reliance: Fast and Slow," Management Science, INFORMS, vol. 72(1), pages 368-385, January.
  65. Hyun Seok (Huck) Lee & Saravanan Kesavan & Camelia Kuhnen, 2022. "When do group incentives for retail store managers work?," Production and Operations Management, Production and Operations Management Society, vol. 31(8), pages 3077-3095, August.
  66. Tom F. Tan & Bradley R. Staats, 2020. "Behavioral Drivers of Routing Decisions: Evidence from Restaurant Table Assignment," Production and Operations Management, Production and Operations Management Society, vol. 29(4), pages 1050-1070, April.
  67. Schlaich, Tim & Hoberg, Kai, 2024. "When is the next order? Nowcasting channel inventories with Point-of-Sales data to predict the timing of retail orders," European Journal of Operational Research, Elsevier, vol. 315(1), pages 35-49.
  68. Bradley R. Staats & Diwas S. KC & Francesca Gino, 2018. "Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience," Management Science, INFORMS, vol. 64(2), pages 804-824, February.
  69. Ruomeng Cui & Meng Li & Shichen Zhang, 2022. "AI and Procurement," Manufacturing & Service Operations Management, INFORMS, vol. 24(2), pages 691-706, March.
  70. Düsterhöft, Tobias & Hübner, Alexander & Schaal, Kai, 2020. "A practical approach to the shelf-space allocation and replenishment problem with heterogeneously sized shelves," European Journal of Operational Research, Elsevier, vol. 282(1), pages 252-266.
  71. Saravanan Kesavan & Tarun Kushwaha, 2020. "Field Experiment on the Profit Implications of Merchants’ Discretionary Power to Override Data-Driven Decision-Making Tools," Management Science, INFORMS, vol. 66(11), pages 5182-5190, November.
  72. Vishal Ahuja & Carlos A. Alvarez & Bradley R. Staats, 2022. "An Operations Approach for Reducing Glycemic Variability: Evidence from a Primary Care Setting," Manufacturing & Service Operations Management, INFORMS, vol. 24(3), pages 1474-1493, May.
  73. Ruth Beer & Anyan Qi & Ignacio Rios, 2026. "Behavioral Externalities of Process Automation," Management Science, INFORMS, vol. 72(1), pages 575-593, January.
  74. Mervegül Kirci & Olov Isaksson & Ralf Seifert, 2022. "Managing Perishability in the Fruit and Vegetable Supply Chains," Sustainability, MDPI, vol. 14(9), pages 1-24, April.
  75. Robert J. Niewoehner & KC Diwas & Bradley Staats, 2023. "Physician Discretion and Patient Pick-up: How Familiarity Encourages Multitasking in the Emergency Department," Operations Research, INFORMS, vol. 71(3), pages 958-978, May.
  76. Robert J. Niewoehner & Bradley R. Staats, 2022. "Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations," Management Science, INFORMS, vol. 68(5), pages 3680-3702, May.
  77. Huber, Jakob & Stuckenschmidt, Heiner, 2021. "Intraday shelf replenishment decision support for perishable goods," International Journal of Production Economics, Elsevier, vol. 231(C).
  78. Bouchery, Yann & Ghaffari, Asma & Jemai, Zied & Tan, Tarkan, 2017. "Impact of coordination on costs and carbon emissions for a two-echelon serial economic order quantity problem," European Journal of Operational Research, Elsevier, vol. 260(2), pages 520-533.
  79. Julien Grand-Clément & Jean Pauphilet, 2026. "The Best Decisions Are Not the Best Advice: Making Adherence-Aware Recommendations," Management Science, INFORMS, vol. 72(1), pages 667-692, January.
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