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Is Market-Oriented Reform Producing a “Two-Track” Europe? Evidence from Electricity and Telecommunications

  • Clifton, Judith
  • Díaz-Fuentes, Daniel
  • Fernández Gutiérrez, Marcos
  • Revuelta, Julio

The European Commission has formally recognised that adequate provision of basic household services, including energy, communications, water and transport, is key to ensuring equity, social cohesion and solidarity. Yet little research has been done on the impact of the reform of these services in this regard. This article offers an innovative way to explore such questions by analysing and contrasting stated and revealed preferences on citizen satisfaction with and expenditure on two services, electricity and telecommunications, in two large countries, Spain and the United Kingdom. In telecommunications, but to a much lesser extent in electricity, we find evidence that reform has led to a “two-track” Europe, where citizens who are elderly, not working or the less-educated behave differently in the market, with the result that they are less satisfied with these services than their younger, working, better-educated, counterparts.

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Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 33018.

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Date of creation: 2011
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Handle: RePEc:pra:mprapa:33018
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  17. Clifton, Judith & Díaz-Fuentes, Daniel, 2011. "From ‘Club of the Rich’ to ‘Globalisation à la carte’? Evaluating Reform at the OECD," MPRA Paper 33053, University Library of Munich, Germany.
  18. Lidia CERIANI & Raffaele DORONZO & Massimo FLORIO, 2009. "Privatization, unbundling, and liberalization of network industries:a discussion of the dominant policy paradigm in the EU," Departmental Working Papers 2009-09, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
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