Is Market‐Oriented Reform Producing A ‘Two‐Track’ Europe? Evidence From Electricity And Telecommunications
The European Commission has formally recognised that adequate provision of basic household services, including energy, communications, water and transport, is key to ensuring equity, social cohesion and solidarity. Yet little research has been done on the impact of the reform of these services in this regard. This article offers an innovative way to explore such questions by analysing and contrasting stated and revealed preferences on citizen satisfaction with and expenditure on two services, electricity and telecommunications, in two large countries, Spain and the United Kingdom. In telecommunications, but to a much lesser extent in electricity, we find evidence that reform has led to a “two-track” Europe, where citizens who are elderly, not working or the less-educated behave differently in the market, with the result that they are less satisfied with these services than their younger, working, better-educated, counterparts.
(This abstract was borrowed from another version of this item.)
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Volume (Year): 82 (2011)
Issue (Month): 4 (December)
|Contact details of provider:|| Web page: http://www.blackwellpublishing.com/journal.asp?ref=1370-4788|
|Order Information:||Web: http://www.blackwellpublishing.com/subs.asp?ref=1370-4788|
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Philip Burns & Ian Crawford & Andrew Dilnot, 1995. "Regulation and redistribution in utilities," Fiscal Studies, Institute for Fiscal Studies, vol. 16(4), pages 1-22, January.
- Judith Clifton & Francisco Comín & Daniel Díaz-Fuentes, 2011.
"From national monopoly to multinational corporation: How regulation shaped the road towards telecommunications internationalisation,"
Taylor & Francis Journals, vol. 53(5), pages 761-781, August.
- Clifton, Judith & Díaz-Fuentes, Daniel & Comín Comín, Francisco, 2011. "From national monopoly to Multinational Corporation: how regulation shaped the road towards telecommunications internationalization," MPRA Paper 33017, University Library of Munich, Germany.
- John C. Whitehead & Subhrendu K. Pattanayak & George L. Van Houtven & Brett R. Gelso, 2008.
"Combining Revealed And Stated Preference Data To Estimate The Nonmarket Value Of Ecological Services: An Assessment Of The State Of The Science,"
Journal of Economic Surveys,
Wiley Blackwell, vol. 22(5), pages 872-908, December.
- John C. Whitehead & Subhrendu K. Pattanayak & George L. Van Houtven & Brett R. Gelso, 2005. "Combining Revealed and Stated Preference Data to Estimate the Nonmarket Value of Ecological Services: An Assessment of the State of the Science," Working Papers 05-19, Department of Economics, Appalachian State University, revised 2007.
- Bruno S. Frey & Alois Stutzer, 2001.
"What Can Economists Learn from Happiness Research?,"
CESifo Working Paper Series
503, CESifo Group Munich.
- Bruno S. Frey & Alois Stutzer, 2002. "What Can Economists Learn from Happiness Research?," Journal of Economic Literature, American Economic Association, vol. 40(2), pages 402-435, June.
- Bruno S. Frey & Alois Stutzer, . "What can Economists Learn from Happiness Research?," IEW - Working Papers 080, Institute for Empirical Research in Economics - University of Zurich.
- Mark Armstrong & David Sappington, 2005.
"Regulation, Competition and Liberalization,"
0505011, EconWPA, revised 07 Oct 2005.
- Carlo Fiorio & Massimo Florio, 2009.
"The reform of network industries, privatisation and consumers’ welfare: evidence from the EU15,"
UNIMI - Research Papers in Economics, Business, and Statistics
unimi-1088, Universitá degli Studi di Milano.
- Carlo Vittorio FIORIO & Massimo FLORIO, 2009. "The reform of network industries, privatisation and consumers’ welfare: evidence from the EU15," Departmental Working Papers 2009-41, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
- Philippe BANCE, 2007. "Liberalization Of European Telecommunications: Sectoral Dynamics And Structural Mutations," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 78(3), pages 331-351, 09.
- Emanuele BACCHIOCCHI & Massimo FLORIO & Marco GAMBARO, 2008. "Telecom prices, regulatory reforms, and consumers’ satisfaction: evidence for 15 EU countries," Departmental Working Papers 2008-10, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano, revised 20 Jun 2008.
- Chris M. Wilson & Catherine Waddams Price, 2010.
"Do consumers switch to the best supplier?,"
Oxford Economic Papers,
Oxford University Press, vol. 62(4), pages 647-668, October.
- Lidia CERIANI & Raffaele DORONZO & Massimo FLORIO, 2009. "Privatization, unbundling, and liberalization of network industries:a discussion of the dominant policy paradigm in the EU," Departmental Working Papers 2009-09, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
- Duarte, Rosa & Mainar, Alfredo & Sánchez-Chóliz, Julio, 2010. "The impact of household consumption patterns on emissions in Spain," Energy Economics, Elsevier, vol. 32(1), pages 176-185, January.
- Clifton, Judith & Díaz-Fuentes, Daniel, 2008.
"Evaluating EU policies on public services: a citizens´ perspective,"
9420, University Library of Munich, Germany.
- Judith Clifton & Daniel Díaz-Fuentes, 2010. "Evaluating Eu Policies On Public Services: A Citizens' Perspective," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 81(2), pages 281-311, 06.
- Geoffrey M. Hodgson, 1998. "The Approach of Institutional Economics," Journal of Economic Literature, American Economic Association, vol. 36(1), pages 166-192, March.
- Berg, Nathan, 2010. "Behavioral Economics," MPRA Paper 26587, University Library of Munich, Germany.
- Massimo Florio, 2006. "The Great Divestiture: Evaluating the Welfare Impact of the British Privatizations, 1979-1997," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262562227, March.
- Steven Van De Walle, 2009. "When Is A Service An Essential Public Service?," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 80(4), pages 521-545, December.
- Carlo Vittorio FIORIO & Massimo FLORIO, 2008. "Do you pay a fair price for electricity? Consumers’ satisfaction and utility reform in the EU," Departmental Working Papers 2008-12, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
- Judith Clifton & Francisco ComÃn & Daniel DÃaz Fuentes, 2005. "‘Empowering Europe'S Citizens’?," Public Management Review, Taylor & Francis Journals, vol. 7(3), pages 417-443, September.
- Daniel Kahneman & Richard H. Thaler, 2006. "Anomalies: Utility Maximization and Experienced Utility," Journal of Economic Perspectives, American Economic Association, vol. 20(1), pages 221-234, Winter.
- Bennett, M & Cooke, D & Catherine Waddams-Price, 2002. "Left out in the cold? New energy tariffs, low-income households and the fuel poor," Fiscal Studies, Institute for Fiscal Studies, vol. 23(2), pages 167-194, June.
- Giuseppe Bognetti & Gabriel Obermann, 2008. "Liberalization And Privatization Of Public Utilities: Origins Of The Debate, Current Issues And Challenges For The Future," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 79(3-4), pages 461-485, 09.
- Ute Dubois & Roxana Saplacan, 2010. "Public Service Perspectives On Reforms Of Electricity Distribution And Supply: A Modular Analysis," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 81(2), pages 313-356, 06.
- Clifton, Judith & Díaz-Fuentes, Daniel, 2011. "From ‘Club of the Rich’ to ‘Globalisation à la carte’? Evaluating Reform at the OECD," MPRA Paper 33053, University Library of Munich, Germany.
When requesting a correction, please mention this item's handle: RePEc:bla:annpce:v:82:y:2011:i:4:p:495-513. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Wiley-Blackwell Digital Licensing)or (Christopher F. Baum)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.