‘Welcome to the experience economy’: assessing the influence of customer experience literature through bibliometric analysis
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References listed on IDEAS
- Silva, Ester G. & Teixeira, Aurora A.C., 2008.
"Surveying structural change: Seminal contributions and a bibliometric account,"
Structural Change and Economic Dynamics,
Elsevier, vol. 19(4), pages 273-300, December.
- Ester Gomes da Silva & Aurora A.C. Teixeira, 2006. "Surveying structural change: seminal contributions and a bibliometric account," FEP Working Papers 232, Universidade do Porto, Faculdade de Economia do Porto.
- Gentile, Chiara & Spiller, Nicola & Noci, Giuliano, 2007. "How to Sustain the Customer Experience:: An Overview of Experience Components that Co-create Value With the Customer," European Management Journal, Elsevier, vol. 25(5), pages 395-410, October.
- Nigel Hemmington, 2007. "From Service to Experience: Understanding and Defining the Hospitality Business," The Service Industries Journal, Taylor & Francis Journals, vol. 27(6), pages 747-755, September.
- Stuart, F. Ian, 2006. "Designing and executing memorable service experiences: Lights, camera, experiment, integrate, action!," Business Horizons, Elsevier, vol. 49(2), pages 149-159.
- Pedro Cosme Vieira & Aurora A.C. Teixeira, 2006. "Are Finance, Management, and Marketing Autonomous Fields of Scientific Research? An Analysis Based on Journal Citations," FEP Working Papers 233, Universidade do Porto, Faculdade de Economia do Porto.
CitationsCitations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
- Ana Pinto Borges & Didier Laussel & João Correia-da-Silva, 2013.
"Multidimensional Screening with Complementary Activities: Regulating a Monopolist with Unknown Cost and Unknown Preference for Empire Building,"
MDPI, Open Access Journal, vol. 4(3), pages 1-29, September.
- Ana P. Borges & Didier Laussel & João Correia-da-Silva, 2013. "Multidimensional screening with complementary activities: regulating a monopolist with unknown cost and unknown preference for empire-building," FEP Working Papers 486, Universidade do Porto, Faculdade de Economia do Porto.
- Ana Pinto Borges & Didier Laussel & Joao Correia-Da-Silva, 2013. "Multidimensional Screening with Complementary Activities: Regulating a Monopolist with Unknown Cost and Unknown Preference for Empire Building," Post-Print hal-01498242, HAL.
- João Correia-da-Silva & Joana Pinho & Hélder Vasconcelos, 2013. "Cartel stability and profits under different reactions to entry in markets with growing demand," FEP Working Papers 487, Universidade do Porto, Faculdade de Economia do Porto.
More about this item
KeywordsCustomer experience; Scientific influence; Bibliometrics; Citations;
- M39 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Other
- C89 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Other
NEP fieldsThis paper has been announced in the following NEP Reports:
- NEP-ALL-2013-04-13 (All new papers)
- NEP-SOG-2013-04-13 (Sociology of Economics)
- NEP-TUR-2013-04-13 (Tourism Economics)
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