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Does Resorting to Online Dispute Resolution Promote Agreements? Experimental Evidence

Listed author(s):
  • Yannick Gabuthy

    (BETA - Bureau d'Economie Théorique et Appliquée - Université de Strasbourg - UL - Université de Lorraine - CNRS - Centre National de la Recherche Scientifique)

  • Nicolas Jacquemet

    ()

    (CES - Centre d'économie de la Sorbonne - UP1 - Université Panthéon-Sorbonne - CNRS - Centre National de la Recherche Scientifique, PSE - Paris School of Economics)

  • Nadège Marchand

    ()

    (GATE - Groupe d'analyse et de théorie économique - UL2 - Université Lumière - Lyon 2 - Ecole Normale Supérieure Lettres et Sciences Humaines - CNRS - Centre National de la Recherche Scientifique)

This paper presents an experiment performed to test the properties of an innovativebargaining mechanism (called automated negotiation) used to resolve disputes arising fromInternet-based transactions. The main result shows that the settlement rule tends to chillbargaining as it creates incentives for individuals to misrepresent their true valuations, whichimplies that automated negotiation is not able to promote agreements. However, this perverseeffect depends strongly on the conflict situation. When the threat that a disagreement occurs ismore credible, the strategic effect is reduced since defendants are more interested inmaximizing the efficiency of a settlement than their own expected profit. The implications ofthese results are then used to discuss the potential role of public regulation and reputationmechanisms in Cyberspace

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Paper provided by HAL in its series Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) with number halshs-00259453.

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Date of creation: 2008
Publication status: Published in European Economic Review, Elsevier, 2008, 52 (2), pp.259-282. <10.1016/j.euroecorev.2007.04.004>
Handle: RePEc:hal:cesptp:halshs-00259453
DOI: 10.1016/j.euroecorev.2007.04.004
Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-00259453
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