IDEAS home Printed from https://ideas.repec.org/p/cpr/ceprdp/15898.html
   My bibliography  Save this paper

World Management Survey at 18: lessons and the way forward

Author

Listed:
  • Bloom, Nicholas
  • Lemos, Renata
  • Sadun, Raffaella
  • Scur, Daniela
  • Van Reenen, John

Abstract

Understanding how differences in management "best practices" affect organizational outcomes has been a focus of both theoretical and empirical work in the fields of management, sociology, economics and public policy. The World Management Survey (WMS) project was born almost two decades ago with the main goal of developing a new systematic measure of management practices being used in organisations. The WMS has contributed to a body of knowledge around how managerial structures, not just managerial talent, relates to organizational performance. Over 18 years of research, a set of consistent patterns have emerged and spurred new questions. We will present a brief overview of what we have learned in terms of measuring and understanding management practices and condense the implications of these findings for policy. We end with an outline of what we see as the path forward for both research and policy implications of this research programme.

Suggested Citation

  • Bloom, Nicholas & Lemos, Renata & Sadun, Raffaella & Scur, Daniela & Van Reenen, John, 2021. "World Management Survey at 18: lessons and the way forward," CEPR Discussion Papers 15898, C.E.P.R. Discussion Papers.
  • Handle: RePEc:cpr:ceprdp:15898
    as

    Download full text from publisher

    File URL: http://www.cepr.org/active/publications/discussion_papers/dp.php?dpno=15898
    Download Restriction: CEPR Discussion Papers are free to download for our researchers, subscribers and members. If you fall into one of these categories but have trouble downloading our papers, please contact us at subscribers@cepr.org
    ---><---

    As the access to this document is restricted, you may want to look for a different version below or search for a different version of it.

    Other versions of this item:

    References listed on IDEAS

    as
    1. Anderson, ML, 2008. "Multiple inference and gender differences in the effects of early intervention: A reevaluation of the Abecedarian, Perry Preschool, and Early Training Projects," Department of Agricultural & Resource Economics, UC Berkeley, Working Paper Series qt15n8j26f, Department of Agricultural & Resource Economics, UC Berkeley.
    2. Katarzyna Bilicka & Daniela Scur, 2021. "Organizational capacity and profit shifting," CEP Discussion Papers dp1795, Centre for Economic Performance, LSE.
    3. Nicholas Bloom & Raffaella Sadun & John Van Reenen, 2015. "Do Private Equity Owned Firms Have Better Management Practices?," American Economic Review, American Economic Association, vol. 105(5), pages 442-446, May.
    4. Nicholas Bloom & John Van Reenen, 2007. "Measuring and Explaining Management Practices Across Firms and Countries," The Quarterly Journal of Economics, Oxford University Press, vol. 122(4), pages 1351-1408.
    5. Jae Song & David J Price & Fatih Guvenen & Nicholas Bloom & Till von Wachter, 2019. "Firming Up Inequality," The Quarterly Journal of Economics, Oxford University Press, vol. 134(1), pages 1-50.
    6. Imran Rasul & Daniel Rogger, 2018. "Management of Bureaucrats and Public Service Delivery: Evidence from the Nigerian Civil Service," Economic Journal, Royal Economic Society, vol. 128(608), pages 413-446, February.
    7. Chad Syverson, 2011. "What Determines Productivity?," Journal of Economic Literature, American Economic Association, vol. 49(2), pages 326-365, June.
    8. Bloom, Nicholas & Sadun, Raffaella & Van Reenen, John, 2016. "Management as a Technology," CEPR Discussion Papers 11312, C.E.P.R. Discussion Papers.
    9. Miriam Bruhn & Dean Karlan & Antoinette Schoar, 2018. "The Impact of Consulting Services on Small and Medium Enterprises: Evidence from a Randomized Trial in Mexico," Journal of Political Economy, University of Chicago Press, vol. 126(2), pages 635-687.
    10. Oriana Bandiera & Luigi Guiso & Andrea Prat & Raffaella Sadun, 2015. "Matching Firms, Managers, and Incentives," Journal of Labor Economics, University of Chicago Press, vol. 33(3), pages 623-681.
    11. Renata Lemos & Karthik Muralidharan & Daniela Scur, 2021. "Personnel Management and School Productivity: Evidence from India," NBER Working Papers 28336, National Bureau of Economic Research, Inc.
    12. Itzhak Ben-David & John R. Graham, 2013. "Managerial Miscalibration," The Quarterly Journal of Economics, Oxford University Press, vol. 128(4), pages 1547-1584.
    13. Chad Syverson, 2004. "Market Structure and Productivity: A Concrete Example," Journal of Political Economy, University of Chicago Press, vol. 112(6), pages 1181-1222, December.
    14. Nicholas Bloom & Christos Genakos & Ralf Martin & Raffaella Sadun, 2010. "Modern Management: Good for the Environment or Just Hot Air?," Economic Journal, Royal Economic Society, vol. 120(544), pages 551-572, May.
    15. Anna Valero, 2021. "Education and management practices," Oxford Review of Economic Policy, Oxford University Press, vol. 37(2), pages 302-322.
    16. Higuchi, Yuki & Nam, Vu Hoang & Sonobe, Tetsushi, 2015. "Sustained impacts of Kaizen training," Journal of Economic Behavior & Organization, Elsevier, vol. 120(C), pages 189-206.
    17. Higuchi, Yuki & Mhede, Edwin P. & Sonobe, Tetsushi, 2019. "Short- and medium-run impacts of management training: An experiment in Tanzania," World Development, Elsevier, vol. 114(C), pages 220-236.
    18. Nicholas Bloom & Benn Eifert & Aprajit Mahajan & David McKenzie & John Roberts, 2013. "Does Management Matter? Evidence from India," The Quarterly Journal of Economics, Oxford University Press, vol. 128(1), pages 1-51.
    19. Leaver,Clare & Lemos,Renata Freitas & Dillenburg Scur,Daniela, 2019. "Measuring and Explaining Management in Schools : New Approaches Using Public Data," Policy Research Working Paper Series 9053, The World Bank.
    20. Andy Feng & Anna Valero, 2020. "Skill-Biased Management: Evidence from Manufacturing Firms," The Economic Journal, Royal Economic Society, vol. 130(628), pages 1057-1080.
    21. Wyatt Brooks & Kevin Donovan & Terence R. Johnson, 2018. "Mentors or Teachers? Microenterprise Training in Kenya," American Economic Journal: Applied Economics, American Economic Association, vol. 10(4), pages 196-221, October.
    22. Altig, David & Barrero, Jose Maria & Bloom, Nicholas & Davis, Steven J. & Meyer, Brent & Parker, Nicholas, 2022. "Surveying business uncertainty," Journal of Econometrics, Elsevier, vol. 231(1), pages 282-303.
    23. de Hoyos, Rafael & Garcia-Moreno, Vicente A. & Patrinos, Harry Anthony, 2017. "The impact of an accountability intervention with diagnostic feedback: Evidence from Mexico," Economics of Education Review, Elsevier, vol. 58(C), pages 123-140.
    24. Imran Rasul & Daniel Rogger, 2018. "Management of Bureaucrats and Public Service Delivery: Evidence from the Nigerian Civil Service," Economic Journal, Royal Economic Society, vol. 128(608), pages 413-446, February.
    25. Anderson, Michael L., 2008. "Multiple Inference and Gender Differences in the Effects of Early Intervention: A Reevaluation of the Abecedarian, Perry Preschool, and Early Training Projects," Journal of the American Statistical Association, American Statistical Association, vol. 103(484), pages 1481-1495.
    26. Amitabh Chandra & Amy Finkelstein & Adam Sacarny & Chad Syverson, 2016. "Health Care Exceptionalism? Performance and Allocation in the US Health Care Sector," American Economic Review, American Economic Association, vol. 106(8), pages 2110-2144, August.
    27. Nick Bloom & Tobias Kretschmer & John Van Reenan, 2009. "Work-Life Balance, Management Practices and Productivity," NBER Chapters, in: International Differences in the Business Practices and Productivity of Firms, pages 15-54, National Bureau of Economic Research, Inc.
    28. Dunsch, Felipe A. & Evans, David K. & Eze-Ajoku, Ezinne & Macis, Mario, 2017. "Management, Supervision, and Health Care: A Field Experiment," IZA Discussion Papers 10967, Institute of Labor Economics (IZA).
    29. Nicholas Bloom & Raffaella Sadun & John Van Reenen, 2012. "Americans Do IT Better: US Multinationals and the Productivity Miracle," American Economic Review, American Economic Association, vol. 102(1), pages 167-201, February.
    30. Stefan Bender & Nicholas Bloom & David Card & John Van Reenen & Stefanie Wolter, 2018. "Management Practices, Workforce Selection, and Productivity," Journal of Labor Economics, University of Chicago Press, vol. 36(S1), pages 371-409.
    31. Alberto Chong & Rafael La Porta & Florencio Lopez-de-Silanes & Andrei Shleifer, 2014. "Letter Grading Government Efficiency," Journal of the European Economic Association, European Economic Association, vol. 12(2), pages 277-299, April.
    32. Eric A. Verhoogen, 2008. "Trade, Quality Upgrading, and Wage Inequality in the Mexican Manufacturing Sector," The Quarterly Journal of Economics, Oxford University Press, vol. 123(2), pages 489-530.
    33. Jing Cai & Adam Szeidl, 2018. "Interfirm Relationships and Business Performance," The Quarterly Journal of Economics, Oxford University Press, vol. 133(3), pages 1229-1282.
    34. Nicholas Bloom & Aprajit Mahajan & David McKenzie & John Roberts, 2020. "Do Management Interventions Last? Evidence from India," American Economic Journal: Applied Economics, American Economic Association, vol. 12(2), pages 198-219, April.
    35. Michela Giorcelli, 2019. "The Long-Term Effects of Management and Technology Transfers," American Economic Review, American Economic Association, vol. 109(1), pages 121-152, January.
    36. David Atkin & Amit K. Khandelwal & Adam Osman, 2017. "Exporting and Firm Performance: Evidence from a Randomized Experiment," The Quarterly Journal of Economics, Oxford University Press, vol. 132(2), pages 551-615.
    37. Leonardo Iacovone & William Maloney & David McKenzie, 2022. "Improving Management with Individual and Group-Based Consulting: Results from a Randomized Experiment in Colombia [From Proof of Concept to Scaleable Policies: Challenges and Solutions, with an App," Review of Economic Studies, Oxford University Press, vol. 89(1), pages 346-371.
    38. Greer K. Gosnell & John A. List & Robert D. Metcalfe, 2020. "The Impact of Management Practices on Employee Productivity: A Field Experiment with Airline Captains," Journal of Political Economy, University of Chicago Press, vol. 128(4), pages 1195-1233.
    39. Edward C. Prescott & Stephen L. Parente, 1999. "Monopoly Rights: A Barrier to Riches," American Economic Review, American Economic Association, vol. 89(5), pages 1216-1233, December.
    40. Alexander W. Bartik & Marianne Bertrand & Zoe Cullen & Edward L. Glaeser & Michael Luca & Christopher Stanton, 2020. "The impact of COVID-19 on small business outcomes and expectations," Proceedings of the National Academy of Sciences, Proceedings of the National Academy of Sciences, vol. 117(30), pages 17656-17666, July.
    41. Fredrik Heyman & Pehr‐Johan Norbäck & Rickard Hammarberg, 2019. "Foreign Direct Investment, Source Country Heterogeneity and Management Practices," Economica, London School of Economics and Political Science, vol. 86(342), pages 362-395, April.
    42. Karthik Muralidharan & Abhijeet Singh, 2020. "Improving Public Sector Management at Scale? Experimental Evidence on School Governance India," NBER Working Papers 28129, National Bureau of Economic Research, Inc.
    43. Jing Cai & Shing-Yi Wang, 2020. "Improving Management through Worker Evaluations: Evidence from Auto Manufacturing," NBER Working Papers 27680, National Bureau of Economic Research, Inc.
    44. Jose E. Galdon Sanchez & James A. Schmitz, 2003. "Competitive pressure and labor productivity: world iron ore markets in the 1980s," Quarterly Review, Federal Reserve Bank of Minneapolis, vol. 27(Spr), pages 9-23.
    45. Van Reenen, John, 2011. "Does competition raise productivity through improving management quality?," International Journal of Industrial Organization, Elsevier, vol. 29(3), pages 306-316, May.
    46. Aisha J Ali & Javier Fuenzalida & Margarita Gómez & Martin J Williams, 2021. "Four lenses on people management in the public sector: an evidence review and synthesis," Oxford Review of Economic Policy, Oxford University Press, vol. 37(2), pages 335-366.
    47. Nick Bloom & Christos Genakos & Ralf Martin & Raffaella Sadun, 2010. "In brief: Modern Management: Good for the environment or just hot air?," CentrePiece - The magazine for economic performance 303, Centre for Economic Performance, LSE.
    48. Karlan, Dean & Knight, Ryan & Udry, Christopher, 2015. "Consulting and capital experiments with microenterprise tailors in Ghana," Journal of Economic Behavior & Organization, Elsevier, vol. 118(C), pages 281-302.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Anna Valero, 2021. "Education and management practices," Oxford Review of Economic Policy, Oxford University Press, vol. 37(2), pages 302-322.
    2. Mahvish Farhan & Karl Taylor, 2021. "The Impact of a New Quality Management Practice on Firm Performance: Evidence From Pakistan," Working Papers 2021008, The University of Sheffield, Department of Economics.
    3. Nicholas Bloom & Takafumi Kawakubo & Charlotte Chunming Meng & Paul Mizen & Rebecca Riley & Tatsuro Senga & John Van Reenen, 2021. "Do Well Managed Firms Make Better Forecasts?," Economic Statistics Centre of Excellence (ESCoE) Discussion Papers ESCoE DP-2021-18, Economic Statistics Centre of Excellence (ESCoE).
    4. Katarzyna Bilicka & Daniela Scur, 2021. "Organizational capacity and profit shifting," CEP Discussion Papers dp1795, Centre for Economic Performance, LSE.
    5. McNally, Sandra & Schmidt, Luis & Valero, Anna, 2022. "Do Management Practices Matter in Further Education?," IZA Discussion Papers 15213, Institute of Labor Economics (IZA).
    6. Jan De Loecker & Tim Obermeier & John Van Reenen, 2022. "Firms and Inequality," CEP Discussion Papers dp1838, Centre for Economic Performance, LSE.
    7. Cornelius A. Rietveld & Pankaj C. Patel, 2022. "A critical assessment of the National Entrepreneurship Context Index of the Global Entrepreneurship Monitor," Papers 2204.05749, arXiv.org.
    8. Yue-Yi Hwa & Clare Leaver, 2021. "Management in education systems," Oxford Review of Economic Policy, Oxford University Press, vol. 37(2), pages 367-391.
    9. Erik Brynjolfsson & Wang Jin & Kristina McElheran, 2021. "The power of prediction: predictive analytics, workplace complements, and business performance," Business Economics, Palgrave Macmillan;National Association for Business Economics, vol. 56(4), pages 217-239, October.
    10. Mu-Jeung Yang, 2021. "The interdependence imperative: business strategy, complementarities, and economic policy," Oxford Review of Economic Policy, Oxford University Press, vol. 37(2), pages 392-415.
    11. Jacquelyn Pless, 2022. "To Starve or to Stoke? Understanding Whether Divestment versus Investment Can Steer (Green) Innovation," NBER Chapters, in: Entrepreneurship and Innovation Policy and the Economy, volume 2, National Bureau of Economic Research, Inc.
    12. Klockmann, Victor & von Schenk, Alicia & von Siemens, Ferdinand A., 2021. "Division of labor and the organization of knowledge in production: A laboratory experiment," Games and Economic Behavior, Elsevier, vol. 130(C), pages 196-210.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Claudia Custodio & Diogo Mendes & Daniel Metzger, 2021. "The impact of financial education of executives on financial practices of medium and large enterprises," NOVAFRICA Working Paper Series wp2105, Universidade Nova de Lisboa, Nova School of Business and Economics, NOVAFRICA.
    2. Kilian Huber & Volker Lindenthal & Fabian Waldinger, 2021. "Discrimination, Managers, and Firm Performance: Evidence from “Aryanizations” in Nazi Germany," Journal of Political Economy, University of Chicago Press, vol. 129(9), pages 2455-2503.
    3. Bloom, Nicholas & Iacovone, Leonardo & Pereira-López, Mariana & Van Reenen, John, 2022. "Management and Misallocation in Mexico," CEPR Discussion Papers 16979, C.E.P.R. Discussion Papers.
    4. Anna Valero, 2021. "Education and management practices," Oxford Review of Economic Policy, Oxford University Press, vol. 37(2), pages 302-322.
    5. Katarzyna Bilicka & Daniela Scur, 2021. "Organizational capacity and profit shifting," CEP Discussion Papers dp1795, Centre for Economic Performance, LSE.
    6. Sivropoulos-Valero, Anna Valero, 2021. "Education and management practices," LSE Research Online Documents on Economics 114436, London School of Economics and Political Science, LSE Library.
    7. Cette, Gilbert & Lopez, Jimmy & Mairesse, Jacques & Nicoletti, Giuseppe, 2020. "Economic adjustment during the Great Recession: The role of managerial quality," MERIT Working Papers 2020-048, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    8. Van Reenen, John, 2011. "Does competition raise productivity through improving management quality?," International Journal of Industrial Organization, Elsevier, vol. 29(3), pages 306-316, May.
    9. Bloom, Nicholas & Van Reenen, John, 2011. "Human Resource Management and Productivity," Handbook of Labor Economics, in: O. Ashenfelter & D. Card (ed.), Handbook of Labor Economics, edition 1, volume 4, chapter 19, pages 1697-1767, Elsevier.
    10. Robin C. Sickles & Kai Sun & Thomas P. Triebs, 2021. "The optimal use of management," Economic Inquiry, Western Economic Association International, vol. 59(3), pages 1346-1363, July.
    11. Aga,Gemechu A. & Campos,Francisco Moraes Leitao & Conconi,Adriana & Davies,Elwyn Adriaan Robin & Geginat,Carolin, 2021. "Are Firm Capabilities Holding Back Firms in Mozambique ?," Policy Research Working Paper Series 9724, The World Bank.
    12. Audinga Baltrunaite & Giulia Bovini & Sauro Mocetti, 2021. "Managerial talent and managerial practices: are they complements?," Temi di discussione (Economic working papers) 1335, Bank of Italy, Economic Research and International Relations Area.
    13. Adhvaryu, Achyuta & Bassi, Vittorio & Nyshadham, Anant & Tamayo, Jorge, 2020. "No Line Left Behind: Assortative Matching Inside the Firm," CEPR Discussion Papers 14554, C.E.P.R. Discussion Papers.
    14. Bloom, Nick & Manova, Kalina & Teng Sun, Stephen & Van Reenen, John & Yu, Zhihong, 2018. "Managing trade: evidence from China and the US," LSE Research Online Documents on Economics 88703, London School of Economics and Political Science, LSE Library.
    15. Nicholas Bloom & Christos Genakos & Raffaella Sadun & John Van Reenen, 2011. "Management Practices Across Firms and Countries," CEP Discussion Papers dp1109, Centre for Economic Performance, LSE.
    16. Christopher Cornwell & Ian M. Schmutte & Daniela Scur, 2019. "Building a productive workforce: the role of structured management practices," CEP Discussion Papers dp1644, Centre for Economic Performance, LSE.
    17. Karplus, Valerie J. & Geissmann, Thomas & Zhang, Da, 2021. "Institutional complexity, management practices, and firm productivity," World Development, Elsevier, vol. 142(C).
    18. Marcel Fafchamps & Simon Quinn, 2018. "Networks and Manufacturing Firms in Africa: Results from a Randomized Field Experiment," The World Bank Economic Review, World Bank Group, vol. 32(3), pages 656-675.
    19. Romano, Livio, 2019. "Explaining growth differences across firms: The interplay between innovation and management practices," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 130-145.
    20. Dimitrios Exadactylos & Massimo Riccaboni & Armando Rungi, 2019. "Talents from Abroad. Foreign Managers and Productivity in the United Kingdom," Working Papers 01/2019, IMT School for Advanced Studies Lucca, revised Dec 2019.

    More about this item

    Keywords

    Management Practices; policy toolkit; productivity; world management survey;
    All these keywords.

    JEL classification:

    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • M2 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics
    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cpr:ceprdp:15898. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: . General contact details of provider: https://www.cepr.org .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (email available below). General contact details of provider: https://www.cepr.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.