A Schumpeterian Perspective on Service Innovation
Decades after services outdistanced manufacturing from an employment perspective, manufacturing has continued to dominate economic analyses, including innovation studies. As a reaction to this a new strand of service innovation studies has emerged within the last decade. These studies do not aim to compare innovation in services directly with innovation in manufacturing, rather they aim a studying distinctive features of service innovation. This has among other things resulted in the development of new, service-specific innovation concepts. However, as this paper seeks to demonstrate, these concepts imply a merging of actual innovation with activities such as learning and codification of knowledge. Whereas learning and codification of knowledge are closely related to innovation, the inclusion of activities that e.g. require or result in learning, but neither result in new products, processes, markets nor organisational structures, in the definition of innovation, moves these studies away from the Schumpeterian heritage of innovation studies. This further implies that the meaning of innovation as an economic concept becomes unclear. There is thus a need for a conceptual strengthening of the new service innovation studies in order for them to contribute to the development of a so-called ‘synthesis approach’ to innovation, which has a broad and conceptually solid – perspective on innovation, whether this is carried out in manufacturing, in services, or in a grey area embracing both.
|Date of creation:||2002|
|Date of revision:|
|Contact details of provider:|| Web page: http://www.druid.dk/|
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Johan Hauknes, . "Services in Innovation – Innovation in Services," STEP Report series 199813, The STEP Group, Studies in technology, innovation and economic policy.
- Marina Doroshenko & Ian Miles & Dmitri Vinogradov, 2013. "Knowledge Intensive Business Services As Generators Of Innovations," HSE Working papers WP BRP 12/STI/2013, National Research University Higher School of Economics.
- Hill, T P, 1977. "On Goods and Services," Review of Income and Wealth, International Association for Research in Income and Wealth, vol. 23(4), pages 315-38, December.
- Mamede, Ricardo, 2002. "Does innovation (really) matter for success? The case of an IT Consulting Firm," MPRA Paper 3999, University Library of Munich, Germany.
- Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
- George J. Stigler, 1956. "Trends in Employment in the Service Industries," NBER Books, National Bureau of Economic Research, Inc, number stig56-1, January.
- Rinaldo Evangelista, 2000. "Sectoral Patterns Of Technological Change In Services," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 9(3), pages 183-222.
- Faridah Djellal & Fa�z Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
- Sirilli, Giorgio & Evangelista, Rinaldo, 1998. "Technological innovation in services and manufacturing: results from Italian surveys," Research Policy, Elsevier, vol. 27(9), pages 881-899, December.
When requesting a correction, please mention this item's handle: RePEc:aal:abbswp:02-09. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Keld Laursen)
If references are entirely missing, you can add them using this form.