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The influence of red tape on bureaucratic behavior: An experimental simulation

Author

Listed:
  • Patrick G. Scott

    (Department of Political Science, Southwest Missouri State University)

  • Sanjay K. Pandey

    (Graduate Department of Public Policy and Administration, Rutgers University)

Abstract

Understanding how certain organizational and individual attributes shape responses to red tape is an area that has received little research attention. This study uses an experimental simulation to address these questions. It examines the effect of red tape upon the propensity to provide assistance to clients in a simulated public assistance agency. The findings showed that increasing levels of red tape produce in a corresponding reduction in benefits provided to clients, but that this relationship is strongly moderated by the respondent's perceptions of clients. Clients perceived as more sympathetic consistently received higher levels of benefits than those perceived as less sympathetic. Education and professional training also played a role in influencing award decisions. © 2000 by the Association for Public Policy Analysis and Management.

Suggested Citation

  • Patrick G. Scott & Sanjay K. Pandey, 2000. "The influence of red tape on bureaucratic behavior: An experimental simulation," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 19(4), pages 615-633.
    • Handle: RePEc:wly:jpamgt:v:19:y:2000:i:4:p:615-633
    DOI: 10.1002/1520-6688(200023)19:4<615::AID-PAM6>3.0.CO;2-U
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    References listed on IDEAS

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    Cited by:

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    2. Kalaš Luka & Brajnik Irena Bačlija, 2017. "Administrative Burden Reduction Policies in Slovenia Revisited," Central European Journal of Public Policy, Sciendo, vol. 11(1), pages 28-40, June.
    3. Barry Bozeman & Paul Hirsch, 2005. "Science ethics as a bureaucratic problem: IRBs, Rules, and Failures of control," Policy Sciences, Springer;Society of Policy Sciences, vol. 38(4), pages 269-291, December.

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