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Employee Resilience and OCB: Mediating Effects of Organizational Commitment

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  • Happy Paul
  • Umesh Kumar Bamel
  • Pooja Garg

Abstract

Executive Summary With increased popularity of positive psychology, there is a greater emphasis on exploring positive human resource strengths to address the workplace challenges and augment organizational performance. Previous research suggests that resilience positively relates to desired employee attitudes, behaviours, and performance such as organizational citizenship behaviour (OCB). However, it would be intriguing to understand the underlying mechanism of resilience-OCB relationship. Towards this, the study examines the mediating role of organizational commitment. In the light of identified research gaps, the study explores the mechanism of the relationship between resilience and OCB in the context of Indian organizations. The study sample comprised employees (NÂ =Â 345) working in the manufacturing industries of Uttarakhand and Himachal Pradesh in India. Data were collected with the help of self-administered questionnaires through systematic random sampling. A model was developed and tested in which the effects of resilience on OCB were hypothesized to be mediated by organizational commitment. The hypotheses testing was done using hierarchical multiple regression and for testing the mediating effects, bootstrapping in SPSS was used. The results provide empirical evidence for the positive relationship between resilience and OCB. Also, the results emphasize that resilience influence organizational commitment as well. As hypothesized, results have also supported the mediating effect of organizational commitment in the relationship between resilience and OCB, explaining the underlying mechanism of resilience-OCB relationship. The mediation is partial which means that resilience influences OCB directly as well as indirectly through organizational commitment. The study offers significant advancements for both resilience and OCB research. The results also offer direction to organizations which desire to stimulate and maintain employee outcomes in their organizations for competitive advantage. Employee outcomes in organizations can be improved by developing resilience among its employees. Implications of promoting resilience at workplace are discussed.

Suggested Citation

  • Happy Paul & Umesh Kumar Bamel & Pooja Garg, 2016. "Employee Resilience and OCB: Mediating Effects of Organizational Commitment," Vikalpa: The Journal for Decision Makers, , vol. 41(4), pages 308-324, December.
    • Handle: RePEc:sae:vikjou:v:41:y:2016:i:4:p:308-324
    DOI: 10.1177/0256090916672765
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    References listed on IDEAS

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    3. John K Aderibigbe & Themba Q Mjoli, 2018. "Evaluation of the Components of Psychological Capital and Organizational Citizenship Behavior among Nigerian Graduate Employees," Journal of Economics and Behavioral Studies, AMH International, vol. 10(5), pages 38-50.
    4. Aderibigbe John K. & Mjoli Themba Q., 2018. "Occupational Stress as a Correlate of Organisational Citizenship Behaviour and Psychological Capital Among Graduate Employees in Nigeria," European Review of Applied Sociology, Sciendo, vol. 11(16), pages 51-62, June.
    5. Margelytė-Pleskienė Aida & Vveinhardt Jolita, 2018. "The Quintessence of Organizational Commitment and Organizational Cynicism," Management of Organizations: Systematic Research, Sciendo, vol. 80(1), pages 67-88, December.
    6. Anand, Amitabh & Dalmasso, Audrey & Vessal, Saeedeh Rezaee & Parameswar, Nakul & Rajasekar, James & Dhal, Manoranjan, 2023. "The effect of job security, insecurity, and burnout on employee organizational commitment," Journal of Business Research, Elsevier, vol. 162(C).
    7. Nikhil K. Mehta & Sumi Jha & Som Sekhar Bhattacharyya, 2024. "Explicating Collective Technology Efficacy in Work from Home Context: Study of Employees with Positive Feelings," Business Perspectives and Research, , vol. 12(2), pages 194-207, April.

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