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An Empirical Assessment of Impact of Organizational Climate on Organizational Citizenship Behaviour

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  • Gurpreet Randhawa
  • Kuldeep Kaur

Abstract

Successful organizations need their employees to perform more than their usual job responsibilities and this can be possible if the environment at workplace is supportive and conducive for them. The present study is focused on organizational citizenship behaviour (OCB) and its most influencing antecedent “organizational climate†. The sample consisted of 509 respondents working in a large-scale food processing industry of Punjab. The data were collected through a structured questionnaire and were analyzed using Pearson product–moment correlation and multiple regression analysis. The findings of the study indicated a strong positive correlation between organizational climate and OCB. The results of multiple regression analysis indicated that 67.6 per cent of the variance in OCB is explained by the dimensions of organizational climate. Further, organizational climate dimensions such as supervisory support, performance feedback, clarity of organizational climate, autonomy, pressure to produce, welfare and participation are found to have a significant impact on OCB. The research provides the implications for managers to engross themselves into the activities that improve organizational climate to ensure that the desired extra-role behavioural outcomes can be met.

Suggested Citation

  • Gurpreet Randhawa & Kuldeep Kaur, 2015. "An Empirical Assessment of Impact of Organizational Climate on Organizational Citizenship Behaviour," Paradigm, , vol. 19(1), pages 65-78, June.
    • Handle: RePEc:sae:padigm:v:19:y:2015:i:1:p:65-78
    DOI: 10.1177/0971890715585202
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    References listed on IDEAS

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    1. Ed Snape & Tom Redman, 2010. "HRM Practices, Organizational Citizenship Behaviour, and Performance: A Multi‐Level Analysis," Journal of Management Studies, Wiley Blackwell, vol. 47(7), pages 1219-1247, November.
    2. Thomas Tang & Toto Sutarso & Grace Davis & Dariusz Dolinski & Abdul Ibrahim & Sharon Wagner, 2008. "To Help or Not to Help? The Good Samaritan Effect and the Love of Money on Helping Behavior," Journal of Business Ethics, Springer, vol. 82(4), pages 865-887, November.
    3. M Patterson & P Warr & M West, 2004. "Organizational Climate and Company Productivity: the Role of Employee Affect and Employee Level," CEP Discussion Papers dp0626, Centre for Economic Performance, LSE.
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    1. Shalini Srivastava & Poornima Madan, 2016. "Understanding the Roles of Organizational Identification, Trust and Corporate Ethical Values in Employee Engagement–Organizational Citizenship Behaviour Relationship: A Study on Indian Managers," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(4), pages 314-330, November.
    2. Taghrid S. Suifan, 2018. "Emotions, Behavior, and the Mediating Role of Climate," Modern Applied Science, Canadian Center of Science and Education, vol. 12(12), pages 145-145, December.

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