IDEAS home Printed from
   My bibliography  Save this article

Innovative Potential of the Knowledge-Intensive Services Sector in Russia


  • Marina Doroshenko

    () (Institute for Statistical Studies and Economics of Knowledge, National Research University Higher School of Economics)


Knowledge-intensive services (KIS), described in a large qualitative literature, are essential to high innovation performance and are thus one of the key segments of the knowledge economy. This paper addresses theinnovative capacity of the KIS from data obtained from an annual monitoring survey of the KIS sector performed by the HSE ISSEK since 2006.It shows that the evolution of the KIS sector is dominated by two vectors, aimed respectively at standardizing and customizing services. The latter is especially gaining momentum–distinctiveness is a key competitive advantage for a service provider and is likely to remain so, as innovative and diversified production expand. Also, the recent financial and economic crisis significantly spurred service firms’ innovation activity. A distinctive feature of the KIS sector is the ability to improve consumers’ innovative capacity by means of “smart” services. Accounting for a growing demand for product, organizational, governance and marketing innovations tailored to customers, customization will move forward into other sectors. This makes a significant contribution to the evolving economics of knowledge. KIS will also serve as an effective tool to foster innovative behavior among managers. As customers’ innovate more and more across a range of services and demand more innovation, manufacturers will be motivated to develop more advanced services. The process is thus self-reinforcing. Note: Downloadable document is in Russian.

Suggested Citation

  • Marina Doroshenko, 2011. "Innovative Potential of the Knowledge-Intensive Services Sector in Russia," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 5(4), pages 50-65.
  • Handle: RePEc:hig:fsight:v:5:y:2011:i:4:p:50-65

    Download full text from publisher

    File URL:
    Download Restriction: no

    References listed on IDEAS

    1. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    2. Marina Doroshenko & Ian Miles & Dmitry Vinogradov, 2014. "Knowledge Intensive Business Services: The Russian Experience," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 8(4), pages 24-39.
      • Marina Doroshenko & Ian Miles & Dmitry Vinogradov, 2014. "Knowledge Intensive business services: the Russian experience," Foresight-Russia Форсайт, CyberLeninka;Федеральное государственное автономное образовательное учреждение высшего образования «Национальный исследовательский университет «Высшая школа экономики», vol. 8(4 (eng)), pages 24-39.
    3. Simone Strambach, 2010. "Knowledge-Intensive Business Services (KIBS)," Chapters,in: Platforms of Innovation, chapter 7 Edward Elgar Publishing.
    4. Marina Doroshenko & Anton Suslov, 2008. "The Sector of Intellectual Services: Prospects of Development and Scenario Analysis," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 2(2), pages 18-35.
    5. Tether, Bruce S. & Hipp, Christiane & Miles, Ian, 2001. "Standardisation and particularisation in services: evidence from Germany," Research Policy, Elsevier, vol. 30(7), pages 1115-1138, August.
    6. Hipp, Christiane & Grupp, Hariolf, 2005. "Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies," Research Policy, Elsevier, vol. 34(4), pages 517-535, May.
    7. Muller, Emmanuel & Doloreux, David, 2007. "The key dimensions of knowledge-intensive business services (KIBS) analysis: a decade of evolution," Working Papers "Firms and Region" U1/2007, Fraunhofer Institute for Systems and Innovation Research (ISI).
    8. Bruce Tether, 2003. "The sources and aims of innovation in services: Variety between and within sectors," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 12(6), pages 481-505.
    Full references (including those not matched with items on IDEAS)

    More about this item


    innovation performance; Service innovation; knowledge-intensive business services; standard services; service industrialization; customization; co-production of services;

    JEL classification:

    • L8 - Industrial Organization - - Industry Studies: Services


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hig:fsight:v:5:y:2011:i:4:p:50-65. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Nataliya Gavrilicheva) or (Mikhail Salazkin). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.