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Does Trust Affect Antecedents of Inter-Organizational Governance Mechanisms and Elicit Successful Collaboration via Innovation? An Empirical Study from a Market-Oriented Economy in Vietnam

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  • Phuong Thi Minh Nguyen

    (School of Business, International University, Vietnam National University Ho Chi Minh City (VNU-HCM), Linh Trung Ward, Thu Duc District, Ho Chi Minh City 700000, Vietnam
    Department of Tourism, Hong Bang International University, 215 Dien Bien Phu, Ward 15, Binh Thanh District, Ho Chi Minh City 700000, Vietnam)

  • Khuong Ngoc Mai

    (School of Business, International University, Vietnam National University Ho Chi Minh City (VNU-HCM), Linh Trung Ward, Thu Duc District, Ho Chi Minh City 700000, Vietnam)

  • Phuong Ngoc Duy Nguyen

    (School of Economics, Finance and Accounting, International University, Vietnam National University Ho Chi Minh City (VNU-HCM), Ho Chi Minh City 700000, Vietnam)

Abstract

This study aims to examine the relationships between trust and the structure of inter-organizational governance mechanisms (IGMs), what factors of IGMs and trust affect innovation, and how their effects lead to Successful Inter-organizational Collaboration (SIC) through innovation in the tourism industry. A questionnaire survey was conducted to collect responses from 423 tourist firms from March to September 2022 in Vietnam. We applied partial least squares structural equation modeling (PLS-SEM) analysis to determine the path coefficients among these latent constructs. The results reveal that the role of trust is significant in shaping an organization’s behavior to create IGMs and innovation. IGMs directly impact innovation and SIC, as well as also indirectly affecting innovation variables. This study provides new insights into the literature on tourism regarding trust, IGMs, innovation, and SIC. The results can guide indispensable strategies that tourist firms can use to improve the outcomes of tourism sectors in terms of long-term collaboration.

Suggested Citation

  • Phuong Thi Minh Nguyen & Khuong Ngoc Mai & Phuong Ngoc Duy Nguyen, 2023. "Does Trust Affect Antecedents of Inter-Organizational Governance Mechanisms and Elicit Successful Collaboration via Innovation? An Empirical Study from a Market-Oriented Economy in Vietnam," Sustainability, MDPI, vol. 15(12), pages 1-27, June.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:12:p:9547-:d:1170809
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