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Do High-Performance Work Systems Really Satisfy Employees? Evidence from China

Author

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  • Po-Chien Chang

    (School of Business, Macau University of Science and Technology, Macau 519020, China)

  • Ting Wu

    (School of Business, Macau University of Science and Technology, Macau 519020, China)

  • Chen-Lin Liu

    (School of Business, Macau University of Science and Technology, Macau 519020, China)

Abstract

Our study aims to examine the outcomes of Western-based high-performance work systems (HPWS) from two separate workplace events (job discretion and work intensification) in a Chinese context. Based on Affective Events Theory (AET), employee reactions and job satisfaction may vary depending on their working environment. We applied hierarchical linear modeling (HLM) to analyze data collected from 34 human resources managers and 354 employees working in the Chinese manufacturing and service industries. Our study demonstrates that workplace events based on HPWS may influence employees’ feelings and job satisfaction. Job discretion makes employees feel positive and increases their job satisfaction while work intensification is seen as negative by employees and reduces their job satisfaction. However, results also show that HPWS fail to bring increased satisfaction to employees due to job discretion. This study supports previous studies that not all HPWS may lead to positive outcomes when internal stakeholders’ well-being is not considered. Without considering long-term investment in employees, it is challenging for organizations to maintain their competitiveness and meet their goals. Further research is suggested to include more study of different contexts and time frames while examining the outcomes of HPWS.

Suggested Citation

  • Po-Chien Chang & Ting Wu & Chen-Lin Liu, 2018. "Do High-Performance Work Systems Really Satisfy Employees? Evidence from China," Sustainability, MDPI, vol. 10(10), pages 1-14, September.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:10:p:3360-:d:170975
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    References listed on IDEAS

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    Cited by:

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    2. Massoud Moslehpour & Purevdulam Altantsetseg & Weiming Mou & Wing-Keung Wong, 2018. "Organizational Climate and Work Style: The Missing Links for Sustainability of Leadership and Satisfied Employees," Sustainability, MDPI, vol. 11(1), pages 1-17, December.
    3. Ting Wei & Weiwei Wang & Suihuai Yu, 2022. "Analysis of the Cognitive Load of Employees Working from Home and the Construction of the Telecommuting Experience Balance Model," Sustainability, MDPI, vol. 14(18), pages 1-17, September.
    4. Padamata Karthik & Vangapandu Rama Devi, 2023. "High-Performance Work Systems in the Healthcare Industry: A Systematic Literature Review," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 48(4), pages 578-606, November.

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